AirportParkingReservations.com Reviews 

54,119
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 6,330 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally friendly and helpful staff, noting that team members go out of their way to provide wonderful hospitality and assistance during every visit. People also appreciate the incredibly smooth online booking process and affordable rates, making it simple and stress-free to secure reliable parking spaces ahead of time. However, some reviewers noted minor logistical challenges regarding schedules. Consumers specifically mentioned that the shuttle buses only run every thirty minutes, meaning that travelers must plan their airport arrivals carefully to avoid spending unnecessary time waiting around.

What people talk about most

Service

Users describe ambiguous interactions with service, highlighting a wide split in customer experiences. While... See more

Staff

People report positive experiences with staff, highlighting that employees are extremely helpful, polite, and... See more

Location

Customers consistently note ambiguous experiences with location, as opinions are divided regarding ease of... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found it very easy, seamless,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform as easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Don’t be in a hurry! You better arrive early enough to still give yourself the 2hr window for the airport. Representative was polite and professional, but a little slow. The driver on my return trip w... See more

Rated 4 out of 5 stars

It was very easy to book. Once we got to the parking area, it was a little confusing to figure out if we should wait at the bus shelter in the garage or walk to the hotel. I know the email mentions t... See more

Rated 5 out of 5 stars

Friendly staff. Was not charged any additional fee as my flight was delayed by 5 hours. Parking lot convenient to LAX airport Only minor issue is if they can inform guests that when they are loo... See more

Rated 5 out of 5 stars

The rooms are very nice and clean. All the employees were extremely helpful and accommodating to your needs. I would have to honestly say that staying there was one of the best hotel experiences I... See more


Company details

  1. Airport Shuttle Service
  2. Travel Aggregator

Written by the company

AirportParkingReservations.com is the leading provider in the U.S. and Canada of online solutions for finding convenient and affordable airport parking. Founded in 2000, the company was the first to offer online airport parking reservations. It has more than two decades of experience developing and operating online travel-related platforms.

Free Cancelations

Free Cancelations

You may cancel your reservation for a full refund at any time up to and including your scheduled arrival date. If you used Credit for some or all of your payment, that portion will be refunded in the form of Credit to your account. If you made a reservation for a lot that requires a Deposit, and need to cancel after your scheduled arrival date, your Deposit will be refunded in the form of a Credit to your account, but the Service Fee will not be refunded. If you made a reservation for a lot that requires full payment at checkout, we are unable to accept cancellations after the scheduled arrival date. For full payment lots, please be sure to cancel before your scheduled arrival date in order to receive a refund.

Contact info

4.2

Great

TrustScore 4 out of 5

54K reviews

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4.2

All reviews

(54,119)

6,083 reviews in the last 12 months

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Rated 5 out of 5 stars

Good Service and Value for Money

Friendly staff. Was not charged any additional fee as my flight was delayed by 5 hours.

Parking lot convenient to LAX airport

Only minor issue is if they can inform guests that when they are looking for a parking shuttle bus back from LAX Airport to the QuikPark, they should mention they share with Hilton Hotel as QuikPark Logo on back half of the transport.

August 3, 2026
Rated 5 out of 5 stars

Great site…

I have used this site for parking reservations for many years. I have found a parking lot with outstanding service and will continue to use them as long as they are in business.

August 3, 2026
Rated 5 out of 5 stars

The web site!

The web site is very easy to use. It gives you options to choose what you are looking for at different locations that are available. The list of pricing at each location. What type of service is provided at the location. The check out process is easy to follow and once purchased you get information and instruction for that location. I have used this company many times to book my parking trip.

August 3, 2026
Rated 3 out of 5 stars

This parking lot is a wreck

This parking lot is a wreck. You cannot park inside the building until you unload all of your cruise luggage outside the building. In addition and highly irritating was that we prepaid a price that was higher than what was offered if you paid once you arrived. Very unfair to those of us who made a reservation and prepaid online.

April 17, 2026
Rated 4 out of 5 stars

what is contact phone number for Customer Service

My current parking reservation ID is 12757675. At the Sonesta Hotel on Virginia Ave. in Atlanta. I travel frequently and need a place to stay before my flight and a place to park my car while I am gone. I don't need a contact phone number right now. But would love to have a contact phone number in case it is needed on a later booking.

August 3, 2026
Rated 5 out of 5 stars

The ease of it all.

The ease, convenience and professionalism was superb from arrival to when we returned. Couldn't ask for a better experience ❤️

July 19, 2026
Rated 3 out of 5 stars

I enjoyed the location and great staff

I enjoyed the location and great staff, unfortunately my Tesla was damaged/ scratched on the rear left side near my tire. Looks like a white car swiped me while parking or exiting the stall next to me. Since I left my Tesla in the garage for nearly 2 months I didn’t have my camera on for fear it would totally drain my battery and the person who hit me didn’t tell staff or leave insurance information to help pay for the several dollars in damages they caused. I checked out on August 3rd at night time and it was dark. The staff didn’t say anything to me just waved me good bye. I also left a several days before my pre-paid reservation and was not refunded. Unfortunately it was dark and I did not notice the scratches until I arrived home hundred miles away. I’m upset but at this point what can I do.

June 6, 2026

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