I had an issue, which took a few days to resolve, but we did resolve it to my satisfaction (ok, it was my inability to read) I'm happy to continue to use them as the lads were professional and h... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Never had an issue with Airsoft world, normally cheaper than other sites. Would always check them before looking elsewhere if something wasn't in stock. Item is delivered exactly when expected
I purchased a very expensive replica from Airsoft World and almost immediately experienced problems with it. When I contacted them, they offered to have a look to see if they could diagnose the issue... See more
Fantastic service all round. Website easy to use, kept updated on my order, tracking code sent promptly and item arrived extremely fast. Item itself was perfect too. Will be using airsoftworld again!
Company details
Written by the company
Airsoft World are a wholesale distributor of airsoft sports products, bb guns and all associated parts and accessories. Airsoft World have one of the most professional technical advice and gun repair departments in the industry.
Contact info
4 Main Street, KY4 8AJ, Crossgates, United Kingdom
- 0333 3449 555
- sales@airsoftworld.net
- www.airsoftworld.net
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Great Site, Helpful staff
Helpful staff, paused my order upon my request without hassle (I wanted to amend it). Super quick delivery, great price got my pistol around 40 pounds cheaper than other shops which is amazing.
June 14, 2024
Unprompted review
Amazing service
Great fast service and amazing prices. Really happy with my service that was provided
June 13, 2024
Unprompted review
No reply from customer service
Faulty product. Never replied to multiple emails. Won't ever use them again.
June 3, 2024
Unprompted review
Reply from Airsoft World
Hi and thanks for the feedback! We are 100% up to date with all emails so I am unsure to what you refer. Also, with no order number and a name of 'salad', we have no way of verifying or checking this.
Please give us a call so we can try and resolve your issue or provide information so we can locate your order, thanks :)
An excellent company
An excellent company. Dispatches orders same day if possible. Good stock of items, not over priced.
June 8, 2024
Unprompted review
I cannot fault their speed of dispatch, but…
I cannot fault their speed of dispatch, but...
I ordered a two tone pistol & what arrived was an abomination, the worst two tone job I have ever seen. They obviously just held a stencil up against it & sprayed wherever. Yes they only charge a fiver, I would rather have paid more & had them remove & strip the slide & spray it, it's not exactly a huge job after all.
June 9, 2024
Unprompted review
Reply from Airsoft World
Hi Elaine,
Yes, you are correct as we do use a stencil and have done so for many years.
We don't hide this fact, have our swatches on the website when you choose the colour and even have custom products you can look up to see how we apply the colour.
Our apologies if you are unhappy with the effect.
Regards,
Airsoft World
Fantastic as ever
Fantastic as ever, super quick shipping. Would definitely buy from them again.
June 8, 2024
Unprompted review
Not too good …
Had problems with loading & also one shell useless.... Sent email but had no reply....
June 10, 2024
Unprompted review
Excellent service
I placed my order on Friday evening and got it on Monday. The tracking information was communicated, so I always knew where is my package.
June 10, 2024
Unprompted review
Another fantastic stress free order…
Another fantastic stress free order from Airsoft World. Excellent service each and every time. Thank you everyone at Airsoft World.
June 5, 2024
Unprompted review
New battery
I sent a query got told what to order so Ordered, paid, dispatched same day. Very helpful
June 3, 2024
Unprompted review
Perfect
Very,quick delivery.
Used often before and will again,absolutely no problems!
Thanks
May 31, 2024
Unprompted review
Always a pleasure to shop here
Always a pleasure to shop here , fast dispatch, and good prices
May 24, 2024
Unprompted review
Fantastic service
I've purchased several airsoft guns over the years and become used to the pretty average standard of service you receive. Airsoft World is the first time I have received a premium, professional service. The team were incredibly friendly and helpful. They were swift with their responses and knowledgeable. This is a good example of how good customer service can secure a life-long customer.
May 28, 2024
Unprompted review
Absolutely brilliant service there…
Absolutely brilliant service there customer service is exceptional
May 22, 2024
Unprompted review
Great place to buy from
Great place to buy from. They also offer an upgrade service. I bought a Tokyo Marui URG-I 11.5" Sopmod Block 3 NGRS from them and added some upgrades.
Duncan kept me informed and answered all of my questions in a polite, professional and timely manner. Do not hesitate to buy from them - great experience. Thank you.
May 24, 2024
Unprompted review
😂😂 I thought I had ordered the 4.5mm…
😂😂 I thought I had ordered the 4.5mm the 6mm turned up . My fault. But the gun is great
May 18, 2024
Unprompted review
Great customer service
Great customer service, always helpful whenever I’ve had an issue and/or asked a question about a product and very speedy delivery everytime. Couldn’t be happier, great job Airsoft World!
May 11, 2024
Unprompted review
Will be buying from here again
I ordered a rifle and was kept updated for the whole process, Delivery was quick even with the two tone service. very happy with my order and the price, Will be buying from here again.
April 23, 2024
Unprompted review
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