AJMovers Reviews 

Absolutely useless. Quite possibly the worst service of any company I have ever used. Constantly ignored my calls and messages. Tried to change the date and time of pick up and delivery dates multiple times, including the day before the newly agreed upon time. The entire process was extremely anxiety inducing. Do not use this removal company, they are beyond rubbish.

What an atrocious experience with this company. Terrible communication, did not get in touch with me for weeks! Despite numerous calls, texts and emails. I had a tenant moving in on a specific date and wanted confirmation with the company that the move was going ahead. I heard absolutely nothing, I was completely ghosted. Anxieties grew and I ultimately didn't trust this company to do the job and cancelled the job request 3 days prior to the 'agreed date.' Still did not hear from them. The day before the 'agreed date,' that's when they decided to contact me to confirm the time of the move for the next day. Absolutely not, I was not having this. At this point I had already found a trusted transport provider to do the move instead. I emailed them for a 4th time to say the move had been cancelled days ago, to which they replied that they had received no contact from me and since I was informing them a day before the move, I needed to pay a £200 cancellation fee!! I was quite honestly gobsmacked. I screenshot all call logs, emails and WhatsApp messages to AJMovers detailing me trying to get into contact with them and also showing that I cancelled the move 3 days prior, to which I also left a voicemail to their company number. I sent all my proof to them and outlined I am not liable to pay a cancellation fee when they were informed well in advance. And would you look what happened... Never heard from them again.
A complete scam of a company. I wish I had done more research before booking with them. I've heard much worse now that I've looked into them and I'm so glad they didn't do my move.
I would avoid at all cost. Save your money. There are other companies more professional, honest and reliable than AJMovers. Never again.

Edit: This is not a fake review. I refuse to provide a reference number which can be linked to my properties. Im happy to provide this to trustpilot directly anlongside anyother evidence to verify. Wouldnt trust Anyvan or AJmovers just due to the unprofessionalism ive experienced. USE AT YOUR OWN RISK.

Edit 2: Website doesn't allow for direct replies so having to add edits for clarity.
The deposit was with Anyvan, yes, I didnt say the deposit was with AJmovers as per the original review. The original deposit has nothing to do with AJmovers but with Anyvan so is why i ommited this from this review.
Anyvan will put you in contact with a moving company like AJMovers providing you a contact in their business. I had already lost the deposit with Anyvan which was a cost i had to absorb regardless.

The £200 cancellation fee was imposed by AJmovers IN ADDITION, even though there was zero comms from them at all, no answers to our questions, nothing to indicate this was going ahead at all until the day before. But surprisingly very responsive to a negative review.

Could an adequate moving service have been provided? Possibly. Not to make excuses for this company, but you can only go off initial impressions, wheather its just their admin team or the contact Anyvan put us in touch with (even if they didn't respond). They represent the company and I can only attest to my personal experience. Good luck to those using this company. At best it could be a dice roll. At worst, well just read the other negative reviews.

I have used AJ Movers on three occasions—once for an international move from Germany to the UK, and twice for moves within the UK. I have always found them reliable and hardworking. In addition to handling the move itself, they helped assemble new flat‑pack furniture and dispose of unwanted items. Their pricing has been very reasonable.

One recommendation is to ensure the inventory list is accurate in advance—the number of boxes, which furniture needs assembling or dismantling, and what should be disposed of. This helps avoid any confusion on the day. I would certainly recommend AJ Movers.

AJ Movers did a great job moving our furniture. They were very professional, quick, efficient, careful, and friendly. They were also very fit and able to carry some very heavy items. We would happily recommend them for house moves.

I called this company really last minute (Friday at 4pm for moving Monday morning). They were absolutely brilliant, professional, efficient, dismantled and reassembled the bed and the sofa. It was a really stressful day but they were calm and cleared the house within an hour and a half and happily waited until my keys were available. I hope never to move again but if I were to I would use this company in a heart beat.

I had a great moving experience with this company. Guys provided a very good service. Recommendations ✅

AJ Movers turned what could have been a chaotic day into a breeze, thanks to their hardworking, polite team who treated my belongings like their own. As someone in the automotive business who's always on the move, I appreciate reliability, and they delivered 110%. Highly recommend for any UK relocation – book them now, you won't regret it! Five stars and counting.

We recently entrusted AJ Movers with our full household relocation from Munich, Germany, to Paris, France, and we couldn't be more thrilled with the outstanding service from start to finish. Right from the initial consultation, Andy provided a clear, competitive quote tailored to our needs, including packing materials, customs clearance, and door-to-door delivery—no hidden fees or surprises along the way. The team arrived precisely on schedule for packing day, working methodically and professionally to wrap every item, from delicate glassware and artwork to bulky furniture and appliances, using high-quality protective materials that ensured zero damage during the long-haul transit.

AJ Movers made our move from Switzerland to the UK easy. They packed everything carefully, handled customs well, and arrived on time with no damage.​

The team was friendly, fast, and professional. Good communication from start to finish.​

Highly recommend for international moves!

5 Stars! Exceptional International Move from UK to Lithuania
We recently used AJ Movers for our relocation from the UK to Lithuania, and the experience exceeded all expectations. The team arrived on time, handled our belongings with utmost care—wrapping furniture and fragile items professionally—and navigated customs paperwork seamlessly for a stress-free cross-border process.

AJ Movers made our move from the UK to France seamless and stress-free. They were punctual, careful with our belongings, and handled everything professionally. Communication was excellent, and the entire process went smoothly. Highly recommend for anyone needing reliable international moving services.

AJ Movers delivered an outstanding service from start to finish. The team arrived right on time, worked efficiently, and handled every item with great care. They were organized, friendly, and clearly experienced in managing moves of all sizes. All furniture and boxes were securely packed, transported, and set up exactly where requested without a single scratch or delay.
Communication was smooth throughout—clear updates, quick responses, and fair pricing with no hidden costs. Their professionalism made the entire moving process completely stress-free. Highly recommend AJ Movers to anyone looking for reliable and top-quality moving service.

Formally expressing my dissatisfaction with the service I received during my recent move. While the movers were efficient in their work, the final service price was not consistent with the initial quote we agreed upon.

I was not informed nor did I agree in advance to any additional charges that were later requested. These extra costs appeared excessive and unjustified. Despite my requests, the company refused to discuss or provide any evidence supporting these additional fees.

Furthermore, I was threatened with the retention of my goods if I did not pay for charges that were never agreed upon. I also received disrespectful messages from company management when I sought clarification and requested a review of the situation.

Due to these issues, I have submitted a formal complaint against Andy AJ. Based on my experience, I would strongly advise others to avoid doing business with this company, as I found their practices to be untrustworthy and unprofessional.

I expect a prompt and transparent resolution to this matter.

Great value, efficient, and good communication. .

The team handled a reasonably last minute booking well. Our pick up and drop off went smoothly, and most importantly everything arrived as expected without any damage.

The move from Nice was extremely smooth thanks to the excellent team who packed shipped and delivered our furniture in the most professional way . Highly recommended

AJ Movers moved us from London to Copenhagen. They were extremely professional, helped us with packing delicate items and were very communicative. They arrived at our house on time and at our new place at the time they told us.

We were so impressed, especially given the horror stories we've heard from our friends about others that we will definitely use AJ Movers again when we return to UK.

Would definitely use AJs again. They transported a family airloom from Southern Spain to the Uk. Found them to be punctual, professional and reliable. There were no hiccups at all and they were good at answering my many questions before and during the delivery.

This is the second time we’ve used AJ’s, and they’ve been brilliant both times. Buying and selling a house or moving home is incredibly stressful, and each time, things change. One of our biggest concerns was getting a move date that AJ’s could work with. As you can imagine, with the reviews, they’re very busy.

They offered us a great option: pre-loading some of the furniture and items from the house on the day before the move. This was fantastic because you find yourself preparing weeks before, and everything seems impossible. The day before the move, AJ’s arrived and gently sorted everything. They really know what they’re doing and how to treat their customers.

Great service and safe delivery. Well done AJ. Will definitely look you up for my next move.