AJMovers Reviews 

254
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, past reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the incredibly professional and efficient team for handling home relocations smoothly from start to finish. Consumers also highlight the highly reliable delivery service, noting that their furniture and carefully packed belongings always arrive safely on time and in pristine condition without any damage or delay. However, some people specifically mentioned unexpected extra costs and expressed very strong dissatisfaction with the overall service quality. A few reviewers additionally noted serious issues regarding professional conduct, communication breakdowns, and hidden pricing transparency during their complex international moving experiences.

What people talk about most

Service

Clients share positive opinions on service, frequently describing the teams as professional, punctual, and... See more

Staff

Consumers find staff to be positive, highlighting that the teams are extremely professional, punctual, and... See more

Price

Reviewers highlight ambiguous aspects of price, as some consumers found the cost great value and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AJMovers were absolutely brilliant. We had been seriously let down by a bunch of cowboys and needed 6 moving boxes and two bikes transported from UK to southern France at very short notice. Andy was b... See more

Rated 5 out of 5 stars

AJ Movers made our move from Switzerland to the UK easy. They packed everything carefully, handled customs well, and arrived on time with no damage.​ The team was friendly, fast, and professional... See more

Rated 5 out of 5 stars

AJ Movers moved us from London to Copenhagen. They were extremely professional, helped us with packing delicate items and were very communicative. They arrived at our house on time and at our new pl... See more

Rated 5 out of 5 stars

The move from Nice was extremely smooth thanks to the excellent team who packed shipped and delivered our furniture in the most professional way . Highly recommended


Company details

  1. Moving and Storage Service

Written by the company

Professional house and piano movers !Completed 25000+ moves in 15 years! We done 1000s of moves to Swiss.Germany,Austria,Spain.France,Italy,Ireland. Piano movers,House relocations, Furniture movers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

254 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(254)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Part load transport

Andy and his team moved some boxes for me overseas and provided an excellent service! The van arrived on time to collect everything, and kept me informed on where my boxes were while in transit.
Excellent service!
Couldn’t fault them!

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service! Highly recommended.

WhiteGloveMovers from Shiply platform delivered my piano across the UK and brought it upstairs too! All done with care.
Excellent communication and peace of mind!
Professional, quick and and reliable service. Highly recommended.
Thank you, Andy!

April 30, 2022
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

I requested a quote to move a piano from Denmark to Belgium and eventually started working with AJ Movers. Everything went very smooth, communication was great and the piano was very well handled. I recommend them for sure!

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

A fantastic service.

A fantastic service.
Polite, professional and punctual.
The team of x2 guys couldn't have been more helpful.
Extremely caring and understanding in all aspects of their service.
I will definitely be using and sharing their services again.

April 25, 2022
Unprompted review
Rated 5 out of 5 stars

Value based helpful movers

Super helpful team of movers and drivers. Happy to lift, carry, load and unload items.

Booking the move was a breeze; their office staff are extremely responsive on email making the whole experience stress free.

April 5, 2022
Unprompted review
Rated 5 out of 5 stars

Moved from London to Switzerland

Moved from London to Switzerland. Picked up Thursday evening and delivered Sunday evening. They where in an out in less than an hour and everything in perfect condition.
Super fast and efficient! Would use again in a heart bear and would highly recommend to everyone!

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

Extremely efficient and cost effective

We moved from Switzerland to London and AJ movers were super efficient, very cost effective and generally very nice guys! They were in and out of the house in an hour and in London the following morning without a single issue and all items completely intact. Thank you!

February 28, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended WhiteGloveMovers

I can highly recommend the WhiteGloveMovers. They moved our piano from UK to Germany without any issue. The contact was very friendly, the organisation super flexible. I received milestone updates during the transport and the helpful drivers delivered according to the 7R of logistics. I would contact Andy again for any type of shipment. Thanks for the professional and smooth delivery!

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

Ajmovers did a cracking job for us

Ajmovers did a cracking job for us, Andy’s guys were very polite, efficient and helpful.
I’m recovering from major back surgery and required assistance in the transport of a king size bed to France, assembling our new bed, plus dismantling and rebuilding our old bed in another room. There was also some bunks to be moved to the garage.
It was at an extra cost of £60 per hour in total, there was two of them and they were quick and efficient.
I couldn’t thank them enough and would not hesitate to use Andy’s company and particularly those two chaps again.
Thanks again
Mike

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great service.

I used Ajmovers to relocate some furniture from Italy to the UK.
High and assistance from the pick up to the drop off.
Andy has been very helpful and easy to contact at anytime
I'll use Ajmovers again in the future.

February 19, 2022
Unprompted review
Rated 1 out of 5 stars

Like being held hostage!

This company was booked via Anyvan but AJMovers were the company who completed the move, and this is the company I’m reviewing! Uncommunicative, quite intimidating actually. They hold all your household items on the vans until you’ve paid them. “You pay now” was the polite request!! A £600 job via Anyvan ended up being £1300 (£100 more than the local professional and friendly company I’d rejected). I was happy for some extras after I’d sent an updated inventory as I had no choice but to agree at the 11th hour but this was a shock. If you use them, pack everything yourself (they don’t label anything and dump it where they choose at the other end & add on charges). They also charged us extra for packaging materials which should’ve been included in the quote according to the job sheet & the Anyvan representative I checked it with. I would complain but I found them to be seriously humourless, intimidating people!
I’m sure they have every come back well rehearsed to all complaints, making it look like everyone else’s fault, so I will put it down to a lesson well learned!

Having now read through some of the other negative reviews (I wish I’d read them earlier), there appears to be a pattern of customer blaming & petty excuses to add fees. Where the company, claiming to be the professionals/experts should be using common sense and an amount of acceptable flexibility, they allow the excuses of the subcontractors to pike on additional fees for the tiniest reason, then scour the original request for any reason to justify it. Anyone who has moved house knows there’s rarely a perfect situation, true professionals and proper moving companies don’t use standard blips to blame or use ‘gotcha’ tactics to rinse customers!

February 10, 2022
Unprompted review
AJMovers logo

Reply from AJMovers

Good Morning ,

We are sorry that you have had cause to raise concerns following a move with AJmovers.

We would be happy to review any of your concerns further however we would require an overview of your issues and your booking reference number in order to respond accordingly?
P.S.We always charge for extra items and packing service.

Kind regards,
Andy.

Rated 5 out of 5 stars

Great experience

Great experience, Andy was very easy to contact and answered all questions, the pick up & dismantling of the furniture was very efficient, delivery London to The Hague was prompt, and the drop off & rebuilding of the furniture was once again super quick! Very professional, would use again.

February 7, 2022
Unprompted review

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