The product itself if brilliant and keeps me dry all day even in this hot weather but my only issue is, when I want to reset my order to extend the delivery date, for some reason I’ve ended up with an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
AKT deodorant is genuinely an amazing product with no chemicals or harsh ingredients. My only issues is the re-ordering of products is a little tricky to reset your next delivery date & I ended up wit... See more
Company replied
The product delivery etc are very good, if quite expensive; however, the email marketing from AKT is remorseless. I don’t mind the odd email with new offers etc but I must get an email every few days.... See more
Company replied
What an incredible product, I have been using for sometime now and use the Onsen deodorant and matching body wash concentrate and conditioning balm. What a scentband works like a dream, no stainin... See more
Company replied
Company details
Written by the company
Tried, tested and approved by London's West End performers, AKT is a premium, natural deodorant that is truly... BORN TO PERFORM. AKT is designed with efficacy, strong environmental ethics, and premium fragrances at its forefront. All our formulations are made in the UK and packed into our signature, vibrant, plastic-free packaging.
Contact info
United Kingdom
- www.aktlondon.com
4.3
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from AKT London
Thank you so much for the lovely review.
Really appreciate your support!
The most amazing product
The most amazing product! Seamless subscription service 😊
May 21, 2026
Unprompted review
Reply from AKT London
Thank you so much for the lovely review.
“The most amazing product” is wonderful to hear, and we’re so pleased the subscription service has been smooth and seamless for you too.
Really appreciate your support and for being part of the cast!
I LOVE the AKT deodorant balm
I LOVE the AKT deodorant balm! After years of using the same brand in the one I needed to find something better for my body but one that had to work (no one likes stinky pits!), I found AKT.
The scents are gorgeous and they are long lasting. The only reason it’s not a five star is, it takes a while to get used to the tube and to learn how not to cause a split in it.
It’s a keeper! X
May 20, 2026
Unprompted review
Reply from AKT London
This absolutely made our day, thank you so much.
We’re so happy AKT has been a successful switch for you after such a long time using another brand, especially when finding a natural deodorant that actually performs can feel like such a gamble.
And yes, the tube! We completely understand the feedback around that, and it’s something we’re always looking at improving and making clearer for new customers.
So glad it’s become a keeper for you though ✨ Thanks for being part of the AKT cast.
Great product but issues.
I love AKT and will continue my subscription because the deodorant is genuinely excellent — there really isn’t anything else like it on the market.
My issue is with a recent promotional bundle. I was able to place an order successfully, but a week later I received an email saying the bundle was out of stock and that my order had been refunded.
What made this frustrating is that the individual products included in the bundle were still available to buy separately on the website with no apparent stock issues.
As a subscriber, it felt disappointing that I wasn’t able to access the promotional offer, especially when the products themselves were still available. It’s a shame because I was looking forward to trying the body wash and likely would have added it to my subscription.
I still think AKT is a great company with fantastic products, which is why this experience was disappointing enough for me to leave a negative review.
May 20, 2026
Unprompted review
Reply from AKT London
Hi Robert,
Thank you for taking the time to share this feedback and also for sticking with us despite this experience. It really means a lot to hear that you love the deodorant and continue to support AKT.
I completely understand why this situation felt frustrating and disappointing. You successfully placed your order, only to find out a week later that the promotional bundle couldn’t be fulfilled, while the individual products still appeared available on the site. From your perspective, that understandably doesn’t feel right, especially as a subscriber who was excited to try the Body Wash through the offer.
The issue came down to the bundle stock itself selling out separately from the individual products, but we absolutely appreciate that this distinction wasn’t clear from the customer side, and the delay in communicating it only added to the frustration. That’s feedback we’re taking seriously because we never want loyal customers to feel overlooked or let down.
We’re genuinely sorry for the disappointment here, particularly as you were looking forward to exploring more of the range. Feedback like yours helps us improve how we manage and communicate promotional stock moving forward.
Thank you again for being so honest and thoughtful with your review, and for continuing to be part of the AKT community. We really do appreciate it.
Had this deodorant before and bought…
Had this deodorant before and bought again. So many vegan / natural deodorants on the market but yours is the only one that works. Its amazing and love you guys x
May 13, 2026
Unprompted review
Reply from AKT London
Thank you so much for your support!
We know there are lots of natural deodorants out there, so hearing that AKT is the one that truly works for you means a great deal to us.
Really appreciate you coming back for another tube and taking the time to leave such a lovely review!
Best deodorant ever!
I have been using AKT from the beginning and I would not use anything else...
Delivery on time, great customer service and an excellent product what more can you ask for.
May 19, 2026
Unprompted review
Reply from AKT London
Thank you so much for being with us from the very beginning.
Hearing that AKT has become your go-to deodorant means a huge amount to us, and we’re so pleased you’ve consistently had a great experience with both the product and our Front of House team.
Really appreciate your support and loyalty over the years.
Reply from AKT London
Thanks Amy ✨ We love you too!
I already know the cream is incredible…
I already know the cream is incredible already, once again the delivery time is swift , love it
May 18, 2026
Unprompted review
Reply from AKT London
Thank you for your kind words!
Very easy to reorder this excellent…
Very easy to reorder this excellent deodorant! Gorgeous scent that works brilliantly to keep me sweet-smelling and dry.
May 18, 2026
Unprompted review
Reply from AKT London
We are so glad that you're loving AKT as much as we do!
I love everything about AKT
I love everything about AKT. Apart from the fact that their deodorant is unsurpassable in its prowess (designed by performers to deal with sweat galore), their customer service is amazing. I had an issue with my latest tube in that it was leaking. I contacted them and they immediately sent me a replacement within a couple of days. The price might look expensive compared to high street brands but one tube lasts for months as you really don’t need to use very much at a time. Plus - performance wise, I find that it works anywhere on the body (including the forehead, nose and cheeks if you put it underneath your foundation) and the scents are lovely without being overpowering. I would never use another brand now!
May 9, 2026
Unprompted review
Reply from AKT London
This review deserves a standing ovation.
Thank you so much for taking the time to share such thoughtful words about AKT — from the performance of The Deodorant Balm itself to your experience with our Front of House team. We’re especially delighted we could get that leaking tube drama resolved quickly for you.
Thank you again for being part of the cast, and for trusting us to keep you performing beautifully
The customer service is absolutely perfect
The customer service is absolutely perfect, I had an issue with my order and it was sorted in less than 20mins.
Cannot fault the service and shout out to Natasha for being so efficient.
May 16, 2026
Unprompted review
Reply from AKT London
Thank you so much for this lovely review.
We truly believe great customer service should never keep people waiting in the wings, so we’re delighted Natasha was able to get everything sorted for you so quickly.
We’ll make sure she gets the standing ovation she deserves backstage!
Thanks again for being part of the cast.
I like the environmentally friendly…
I like the environmentally friendly packaging, I am a keen fan and I will continue with future purchases.
Thank you.
May 12, 2026
Unprompted review
Reply from AKT London
Thank you so much for the lovely review.
Creating products that perform beautifully while being kinder to the planet has been part of the AKT story from the very beginning, so hearing that the packaging matters to you as much as it does to us really means the world.
Delighted to have you as part of the cast!
I’m really happy with this company
I’m really happy with this company. The service is great, reliable and accessible. In particular though I love the product. I use the deodorant and it’s the best planet friendly version I’ve tried, and it works!! Smells great too
May 16, 2026
Unprompted review
Reply from AKT London
Thank you so much for this wonderful review.
We put so much care into creating products that perform hard backstage while still being kind to the planet, so hearing this truly means the world to us.
And we’re delighted you’re loving the fragrance too!
Thanks again for being part of the cast.
Best deodorant I have ever used!
This is the only deodorant that has actually helped me. I was skeptical at first because I have tried loads of different products in the past and nothing has worked. But I have been using AKT for a few months now and I am so satisfied by the product! Highly recommend it!
May 15, 2026
Unprompted review
Reply from AKT London
Thank you so much for this wonderful review!
Hearing that AKT has finally worked for you truly means the world to us.
We’re absolutely delighted you gave us a chance despite the skepticism, and even more thrilled to hear you’ve been loving the results over the last few months.
Thank you again for your support and recommendation — welcome to the AKT cast
Absolutely love my deodorant
Absolutely love my deodorant. I was a little skeptical at first because I can unfortunately sweat very easily and other natural ones I've tried didn't do a thing. I've been using this now for 18 months and I would not go back. They smell nice but not overwhelming or fake. A little goes a long way and it last all day. I would highly recommend, especially as you can change your scent each time. Fantastic product.
May 14, 2026
Unprompted review
Reply from AKT London
Thank you so much for this wonderful review!
Hearing that AKT has worked for you for the last 18 months truly means the world to us.
We’re so pleased you’re enjoying the scents, performance, and the freedom to switch up your ‘scene’ whenever you fancy. Thank you again for your support and for taking the time to share your experience with us.
Great products and excellent customer service
Great products and excellent customer service.
There was an issue with my order that was very quickly resolved.
The missing item, the Konjac sponge, was delivered just two days later. And I love it! Once wet, it's very soft and gentle, and I only need to use a tiny bit of Akt body wash concentrate.
May 14, 2026
Unprompted review
Reply from AKT London
Thanks for the kind words Kim ✨ Glad we could resolve the missing item for you!
ACT Deodorant Cream
The deodorant cream is very effective even when undertaking sporting activities. It’s easy to apply and you only need a small amount, so it lasts a long time. My only criticism is the small fiddly top on the tube. A hexagonal one, like the body wash, which is also lovely, would be much easier to use.
May 12, 2026
Unprompted review
Reply from AKT London
Thanks so much for your lovely feedback - we’re so pleased to hear the deodorant cream is holding up so well, even during sporting activities! 😊
Total Game Changer
Absolutely gutted to realise just how much I've been struggling with whiff - and for so long - upon discovering just how effective AKT is! No more endless baby wipes and reapplications. Favourites are Columbia Rd and The Onsen. Super pleased with the great bundle I got this time - equivalent to buy 2 deodorants and get a shower gel free. Also speedy delivery. Thank you :o)
May 2, 2026
Unprompted review
Reply from AKT London
Thanks so much for taking the time to leave this - we’re so glad you found us! 😊
Great customer service
Had an issue and was given a polite helpful understanding reply. Very satisfied
May 11, 2026
Unprompted review
Reply from AKT London
Thanks for sharing Naomi ✨
A wonderful product that actually…
A wonderful product that actually works, a service easy to use, delivery quick and efficient.
May 5, 2026
Unprompted review
Reply from AKT London
Thanks for your kind words - glad you're loving the performance ✨
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.