Excellent service from beginning to end! I must particularly mention Kim who offered the most professional standards of customer care. We absolutely love our new 3 piece suite - which I am s... See more
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(Shortage of characters means this review is v brief). WEEKS of research, followed by WEEKS of shop visits - we ‘accidentally’ found Alan Ward. I can’t give them enough praise for knowledge, patience... See more
Company replied
Everyone was helpful and nice, not pushy. Sofa and chair arrived early, delivery guys brilliant. Only criticism was sales person for final deal took a long time and I had to leave to go and fetch my k... See more
Since moving to Whitchurch two years ago we have bought furniture here and have enjoyed a really good experience each time we visited. An extremely good supply of every kind of goods you could wis... See more
Company replied
Company details
Contact info
Ennerdale Road, SY1 3LD, Shrewsbury, United Kingdom
- 01743648604
- alanward@cousinsfurniture.co.uk
- www.alanwardfurniture.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Relaxed atmosphere in store
Relaxed atmosphere in store. Great selection. Great discount and excellent product. Delivered on schedule with excellent service from delivery men who were courteous and careful. Very pleased with everything.
Great place to shop the staff are very…
Great place to shop the staff are very friendly and helpful no rush just great people
STRESS LESS
Stressless was the manufacturer and stress less was the choosing, buying and delivery.
great service in a difficult time
Arm-chair replacement
Most helpful in ensuring that the chair ordered was a match replacement.
First class service by both the store…
First class service by both the store staff and delivery staff. Also kept up to date with progress of order. The top quality furniture is as expected. Many thanks.
Review of Alan Ward
Very professional service from the onset, through to delivery and assembly of bedroom furniture.
A friendly and helpful service
A friendly and helpful service. Our leather dining chairs are really good quality and look fabulous.
lovely product although I haven't had…
lovely product although I haven't had it delivered yet :(
Jane was very helpful in helping me…
Jane was very helpful in helping me make my choice. The delivery guys were great, took the old furniture away.
Always happy to shop for big items with you, enjoy a coffee and scone!
Excellent
The guys delivering had a task on they’re hands with very heavy furniture solidly made and a turned staircase but they did a fantastic job and no dramas the furniture is as always the very best absolutely delighted.
Another piece of excellent furniture
Another piece of excellent furniture, bought in the sale so saved 10%, well packed and delivery date was as expected. The delivery team were very polite, professional and arrived following a 'phone call. Team at the office very helpful too. We shall be adding to the range of furniture when the next sale happens!! Many thanks.
Excellent shopping experience
Excellent shopping experience, lots of choice, no pressure selling, helpful and very knowledgeable staff. Excellent delivery lads. Would highly recommend.
Good quality beautiful furniture
Lovely pieces of furniture and accessories, attractive and good quality. Friendly service too.
I shopped in your store for the first…
I shopped in your store for the first time and I am so impressed with the sales man the manager and the company helpdesk who were able to resolve an issue with my sofa and when it was delivered the delivery drivers were so helpful and considerate. I will definitely be shopping again in your store thankyou.

Reply from Alan Ward Furniture
comfort first.
Quality leather product which will last for years to come. Thank you.

Reply from Alan Ward Furniture
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