Alarm Grid Reviews 469

I bought a Qolsys system and wanted to do this as a DIY project. This company is fantastic. I had to call multiple times to help configuring and deciding what to buy and what would be compatible. They... See more

I've been using Alarm Grid for more than 10 years now for multiple locations. They go above and beyond in their services and customer care. I highly recommend them. Darell did an excellent job in help... See more

I recently switched to AlarmGrid, and the experience was fantastic. The transition was seamless, and their team answered every question I had. They even helped me set up and program my system perfec... See more

We bought a house with an existing First Alert alarm system installed. It worked but we were afraid to make any modifications as it seemed very complicated and closed to DIYers. The installer no lon... See more

We were left without monitoring and a locked IMEI for two days because our dealer (Infinity Security aka Lexar Smart) stopped paying their bills. Nicholas, Joshua and Kalen were on top of it,... See more

I don’t usually take the time to write reviews, but in this case, I felt it was absolutely necessary. I received exceptional support from Darrell K. He promptly returned my calls—on three separat... See more

I was a previous customer years ago and had a great experience then. I came back as a customer again based off of that and I was not disappointed. Prices on equipment and service plans are reasonable,... See more

Kalen D, best Rep for alarm grid, went over everything over information about the central station and even over the phone programming when we had to troubleshoot little issues. He deservers 5 star to... See more

After terminating our contract with a previous monitoring firm we switched to Alarm Grid. What a pleasant surprise. I dealt with Nicholas Fuller who was super to deal with. Very helpful and knowledg... See more

I have been an AlarmGrid customer for well over seven years now. I can't say enough about the service and customer support they have provided to me and my family over the meany years of service wi... See more

I was able to get tech support help with do it yourself installation . He walked me thru the setup. I had help from family with setup running cables because I didn't want wireless because all my n... See more

Great costomer support and care. Set up was super simple with Darrell K. - he made sure everything worked and did not make it feel rushed at all, was willing to answer any and all of my questions. I... See more

I am blown away by the high level of service and knowledge. Darrell is a wealth of knowledge and has the patience of a saint. He made this system function as it should and walked me through the more t... See more

Pre-sales support is impressive. All questions answered quickly and thoroughly. The activation process couldn’t have gone more smoothly and was completed in a few minutes. The monthly monitoring fee i... See more

I contacted AlarmGrid to connect the panel I purchased with the home. I didn't have a single password for it and the previous company refused to give any codes. Nicholas Fuller at AlarmGrid was very s... See more

I have been an Alarmgrid customer for more than 10 years and 4 systems. Every rep I work with when I call, including Darrell K today, is kind, professional and knowledgeable!

This company goes above and beyond expectations. I have worked with a lot of alarm installers and monitoring stations in US and Europe - way-over-charging, arrogance, vagueness, rudeness, hiding info... See more

I’ve been with Alarmgrid a couple of years now. I have the Qolsys4 panel with 4 cameras, smart duplex outlet for hard resetting the modem and router remotely, temp monitoring, water line heater cont... See more

Pricing: Unbeatable IP-COM installation and config: Incredibly efficient. I was linked and being monitored within a few hours of opening the box. Tech Support/Customer Service; Knowledgeable, frie... See more

Our activation appointment with Darrel K. was very efficient. We have had a security system previously but it was not monitored. Darrel very slowly walked us through the entire process being very pat... See more

I recently needed help with my alarm system and was fortunate to be assisted by Darrell. He was absolutely fantastic—professional, knowledgeable, and incredibly patient. Darrell quickly diagnosed the... See more

The team at Alarm Grid team's knowledge and experience is exceptional. From purchase to activation they are very available for any questions or advice. I recommend their solutions and services for any... See more

I had Kalen's help and he spent a considerable amount of time helping me get my system up and running. He was very knowledgable and had great patience.

Super easy to set up, reasonable rate and really appreciated a call from a real support team member to walk through activation! Joshua was friendly, professional and made the experience quick and e... See more

Nicholas Fuller with AlarmGrid made it easy to get my new security system connected to the 24/7 monitoring company. Before this AlarmGrid made it easy to purchase the equipment I needed and it all... See more

Kalen, DK, Nicholas, Jerod and the rest of the technical support techs are simply superb.

We had a previous service provider and compared to this now is night and day Kalen D was great since day one of activation, this company is on top of bussiness i was doing a simple test on windows sen... See more

Outstanding customer technical services team with expert knowledge and patient, clear, effective alarm system new installation support! Darryl and other team members are amazing consummate profes... See more

While I installed this alarm system several years ago, I only contracted with Alarmgrid this week for their monitoring service. My experience during the initial system turn up for monitoring was excep... See more

Michael was great to work with in setting up my replacement panel.

The support from Alarm Grid is great. In particular, I've had a couple of recent, outstanding troubleshooting and repair sessions with Darrell K. We utilize Alarm Grid monitoring services at two res... See more

Super easy sign-up. Great help all along the way.easy and all working in quick time. Thank you for all your help. Highly recommend

The onboarding team was a big help and super nice! Thanks

I have purchased several alarm systems for various locations over the years from Alarm Grid. They always give good prices on top brands, have quick shipping and are always there to help with quest... See more

Exceptional and knowledgeable service. Nicholas Fuller made the transition flawless and simple. Great experience.

This company is the best! If you need help with a troubled sensor or need to rename or add sensors they really are helpful and patient. Such great service at an affordable cost.

Long time ADT customer (30+ years) and was skeptical about changing companies, but Alarm Grid made me change my mind. The youtube videos they have posted and the chat secession on their website i wa... See more

I've just switched over to AlarmGrid, after having quite a terrible experience with one of the major alarm companies in the US. (ADT). I had been with ADT for almost 20 years, and they had stop... See more

Nothing but great experiences with this company. I definitely recommend. Michael Adams has been such a great help with troubleshooting and restoring any issues I've had with my system.

Kalen D was my installation pilot for a new LTEM cell communicator for my Vista 20P controller. original installation left no code for getting the Vista into programming mode. Kalen walked me through... See more