Superb, stellar service! I have yet to meet someone who is so passionate about his job (Mark) and the pride in service that they undertake. Second to none! Unique and worthwhile information and... See more
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In the 10 years I've worked here as Manager, Albany have been the best company we've hired for pest control. No issue with little furry friends whatsoever. Very professional, friendly staff and report... See more
The service was brilliant, so far We've had 2 sprays and Francisco Dias has been extremely helpful, friendly and accommodating. He explained thoroughly the issue and what we can do to try to ge... See more
I have used Albany twice now. The first experience was brilliant. However, the more recent visit was average - we booked a programme of 3 visits. Each time a different person attended and had no idea... See more
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Company details
Written by the company
Albany Pest Control is a leading pest control provider based in Central London, providing expert pest control across central London since 1998. With decades of experience, we have been dedicated to delivering comprehensive pest management solutions to residential and commercial properties throughout the Greater London area. Our team of skilled professionals is committed to providing exceptional service and ensuring your property remains pest-free. Utilising the latest industry methods, training, and technology enables us to deliver effective and efficient pest control services to our valued clients. Whether you’re dealing with rodents, insects, or other pests, we have the expertise and resources to tackle your problem head-on.
Contact info
44 Russell Square, WC1B 4JP, London, United Kingdom
- 0207 287 8845
- info@albanypestcontrol.co.uk
- www.albanypestcontrol.co.uk
4.4
Excellent
162 reviews
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Hasn’t replied to negative reviews
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Unfortunately the visits by Albany…
Unfortunately the visits by Albany didn't deal with the pest issues on site and an alternative pest control contractor has been appointed. We question exactly what Albany did on their visits, as this was a serious rat infestation that they seemed unable to get on top of.
January 31, 2025
Unprofessional operator
Unprofessional operator. Created fake technician inspection reports. When this was raised, despite escalating it to the MD I never received a satisfactory response. Customer Service is poor and unreliable shoddy service.
January 15, 2025
Always so helpful
January 22, 2025
The technician Calum was extremely…
The technician Calum was extremely professional and efficient. He carried out his work in a friendly manner with no disruption to the people working around him. However, I was unaware he was booked in as I did not receive any communication beforehand from yourselves. Overall very satisfied with the service.
January 21, 2025
great service
January 6, 2025
Brilliant and professional service
Our technician, Gary, was very professional. He turned up on time and was incredibly knowledgeable and helpful to explain how mice were entering my property. He also promptly followed up with the post inspection report and was very clear on next steps. Very impressed with Albany.
December 16, 2024
Great company
We have been many years with this company, the service has been great and no complains from us.
Jonathan has provides excellent service and always helpful.
December 13, 2024
Treatments applied as a matter of habit…
Treatments applied as a matter of habit - even if not effective. No initiative.
December 16, 2024
Issues with communication...
I was really disappointed with the communication of this company. I had to be the one to follow up on appointments and prices and ask where the technician was as he was late even though time slot is 3 hours. They tried to rearrange my time slots after they had been booked in for weeks and were only helpful in providing another suitable date after I had to write a rather aggressive email. When they were in the house they did an ok job.
November 21, 2024
We work closely with Albany on some of…
We work closely with Albany on some of our properties and i highly recommend them, no issue is to small and Deborah Paradise is always happy to help me when i have any questions or queries :) we look forward to continuing our working relationship.
November 11, 2024
Unprompted review
Francisco is always great when he comes…
Francisco is always great when he comes to do a visit and recommends the best possible fixes if they are needed!
October 31, 2024
Good service and recommend using them.
October 22, 2024
Great communication
Great communication, quality of workmanship, attitude of operatives and managers and helpfulness of office staff.
December 6, 2023
They treaded nice
They did not waisting time to respond when I called them. Fix date and everything.
November 30, 2023
Professional and knowledgeable advice.
Excellent rapid follow up for inspection and treatment
November 17, 2023
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