Superb, stellar service! I have yet to meet someone who is so passionate about his job (Mark) and the pride in service that they undertake. Second to none! Unique and worthwhile information and... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
In the 10 years I've worked here as Manager, Albany have been the best company we've hired for pest control. No issue with little furry friends whatsoever. Very professional, friendly staff and report... See more
The service was brilliant, so far We've had 2 sprays and Francisco Dias has been extremely helpful, friendly and accommodating. He explained thoroughly the issue and what we can do to try to ge... See more
I have used Albany twice now. The first experience was brilliant. However, the more recent visit was average - we booked a programme of 3 visits. Each time a different person attended and had no idea... See more
Company replied
Company details
Written by the company
Albany Pest Control is a leading pest control provider based in Central London, providing expert pest control across central London since 1998. With decades of experience, we have been dedicated to delivering comprehensive pest management solutions to residential and commercial properties throughout the Greater London area. Our team of skilled professionals is committed to providing exceptional service and ensuring your property remains pest-free. Utilising the latest industry methods, training, and technology enables us to deliver effective and efficient pest control services to our valued clients. Whether you’re dealing with rodents, insects, or other pests, we have the expertise and resources to tackle your problem head-on.
Contact info
44 Russell Square, WC1B 4JP, London, United Kingdom
- 0207 287 8845
- info@albanypestcontrol.co.uk
- www.albanypestcontrol.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The guy that came to my house was very…
The guy that came to my house was very helpful and respectful . Explained what was going to happen and how to stay safe .
“Attentive
“Attentive, friendly and efficient action by staff in office and by technician Francisco; recommended!”
From first contact to resolution
From first contact to resolution, Albany staff were polite and professional. Not much more I can add to that
Fantastic service
The service was brilliant
The service was brilliant, so far
We've had 2 sprays and Francisco Dias has been extremely helpful, friendly and accommodating. He explained thoroughly the issue and what we can do to try to get rid of the problem.
The initial call and booking was extremely fast, easy and professional.
We've had 2 sprays so far, and one to go so hopefully the issue gets resolved!
Very helpful
We had a mice infestation, and Francisco came to help. He was very kind and knowledgeable, and seems to have solved the problem immediately. No mice seen since his visit.
Very efficient service
Great company to work with
Great company to work with, always super fast on queries and appointments. Thank you
Been using for years
Been using for years, excellent operatives, knowledgable and go the extra mile to he helpful
Excellent service
We are delighted to write a very positive review of our experience so far. Deborah has been incredibly efficient, patient and helpful - especially important for us as we are completely new to this and the treatment is for our home and that of our tenant. She is a gem! So far we have received one visit from your inspector, and again our experience was very positive.
Very good company
Great service
Great. Prompt and very professional, comprehensive service and action plan implemented very quickly.
The best company ever for this service…
The best company ever for this service - competent and excellent customer services. I would recommend without any reservation. thanks Anne
Efficient Customer Service
Efficient Customer Service, Technician booked and attending property within a few days.
3 visits
3 visits. He arrived on time and worked efficiently on all occasions and was very pleasant. Seems to have cured the problem.
Very happy with Albany
Very happy with Albany - they were very prompt to call me back and we were able to arrange a visit quickly. Everyone I've spoken to has been polite and helpful. I hope we don't have any more pests but if we do have a problem would definitely call again!
Great customer service
Excellent service
Excellent service. Everyone I dealt with was very helpful and efficient.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








