Paul made the measuring/spec setting and quoting accurate and without pressure. Visiting to see the real thing in the shop was definitely worthwhile to settle any questions/doubts. John Fredericks Bri... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Albion windows several times in recent years . They are local to us which we like to use if we can. Excellent service from the first enquiry/ measuring and fitting of French doors this... See more
Company replied
We have been using Albion Windows for 30years and they have never disappointed. The products are of a very high quality for a very competitive price. We have received many compliments on our new fr... See more
Company replied
What a great company from beginning, to the door being fitted was a pleasure. There was no pressure on purchasing etc, saw at the show room exactly what we were getting. The quality of the goods w... See more
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Company details
Written by the company
Albion Windows are a trusted family run business, trading for over 30 years, incorporated as a Limited company in 1996, having celebrated 25 years in 2021. Founder members of FENSA in 2002, endorsed by Which? Trusted Traders in 2017 and proud GGF group members. Operating across Bromley, Croydon, South London, Kent and Surrey we offer a wide range of double-glazing windows, doors and conservatories including casement and sash windows, bi-fold and composite doors in high quality Upvc, aluminium and wood.
Contact info
295 Lower Addiscombe Road, CR0 6RE, Croydon, United Kingdom
- 020 8655 0066
- info@albionwindows.com
- www.albionwindows.co.uk
4.9
Excellent
234 reviews
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Very happy
Good communication. Very happy with windows, door and workmanship. Issue with kitchen window was resolved quickly and with no fuss. Would definitely recommend
May 17, 2024
Reply from Albion Windows and Conservatories Limited
Thank you so much for sharing your experience.
Excellent Service for Window Replacement
Very responsive and professional at all times. Workmen arrived on time and performed the required window replacements to a high standard.
Will definitely use again for any future work.
May 3, 2024
Reply from Albion Windows and Conservatories Limited
Thank you for reviewing. We look forward to being of service to you again.
4 windows replaced
4 windows replaced. Has given the house a much needed revamp. Price was I believe reasonable. Fitting was done quickly and virtually no mess afterwards. Had a few issues with aftercare but were dealt with reasonably once arranged
April 12, 2024
Reply from Albion Windows and Conservatories Limited
We appreciate your review, thank you. Our apologies for the delay in getting the installer back to you, but we`re glad you are happy with the trim replacement.
Impressive service from start to finish
Turned to Albion Windows after being let down by another company. From my first contact over the phone, to meeting sales staff in the showroom and finally the team that fitted our new door they have been a pleasure to deal with. Offering good advice with no hard sell they helped us choose what was best for us. I would happily use them again without any hesitation.
April 11, 2024
Reply from Albion Windows and Conservatories Limited
Thank you for such a great endorsement. We really hope we can be of service again in the future.
Thank you Albion Windows
Thank you Albion Windows. I am very pleased with my 8 new double glazed windows. Your hard working, professional & efficient team of 4 installers remove my old windows in one day & replaced them with new beautiful windows. Also, they left my house vacuum cleaned. I am very happy to recommend Albion Windows to my family, friends & neighbours, Maria
April 25, 2024
Reply from Albion Windows and Conservatories Limited
Thank you for your 5-star rating and for such lovely comments.
Albion windows
Excellent run family business good communication good advice and a very honest company Very good workmanship
May 3, 2024
Reply from Albion Windows and Conservatories Limited
Thank you for reviewing and especially your family business comments.
Very good installers
Very good installers. Good customer service. Would recommend Albion to anyone thinking of getting their windows done. Pleasant family run business.
May 1, 2024
Reply from Albion Windows and Conservatories Limited
Thank you so much for your great comments.
Great service from start to finish
Had few quotes but Albion Windows impressed me with there no nonsense approach.
Luke the installer left the premises very clean & tidy.
Would highly recommend.
Use Albion & you won’t be disappointed!.
April 30, 2024
Reply from Albion Windows and Conservatories Limited
Thank you so much for such a great review. I will pass on your comments to Luke.
Reply from Albion Windows and Conservatories Limited
Thank you for this endorsement. Really appreciated.
Good product, service and value
Used Albion for all our windows since moved to Croydon about 35 years ago. Latest product and installation up to usual standard, although only two windows, but in particular this time, tied in with our other work and accelerated the normal timetable.
April 19, 2024
Reply from Albion Windows and Conservatories Limited
Thank you for your continued support and for sharing your experience.
Excellent all round
Excellent all round - good service, tidy work, very pleased with the result.
April 19, 2024
Reply from Albion Windows and Conservatories Limited
Thank you for this endorsement. Really appreciated
Absolutely Fantastic from the Salesman…
Absolutely Fantastic from the Salesman Steve Warren to the fitters that done the job, 5 windows in 1 day.
I will recommend Albion they are top class.
April 22, 2024
Reply from Albion Windows and Conservatories Limited
Thank you so much. I will pass on your comments to Steve and the guys.
Just what we wanted
The guys turned up on time, were courteous, and helpful and cleaned up after themselves. The windows are just what we wanted.
April 16, 2024
Reply from Albion Windows and Conservatories Limited
Thank you for taking the time to share your experience.
Reply from Albion Windows and Conservatories Limited
We really appreciate your review. Thank you.
Brilliant service!
Albion have been great to deal with and provided us with a very thorough job replacing windows and external doors. It was great to visit the showroom and talk through our options and the whole team took great care to advise and ensure the products we chose were right for us. Their prices are competitive and the workmanship was very precise and efficient.
April 9, 2024
Reply from Albion Windows and Conservatories Limited
Thank you so much for taking the time to write this lovely review. Its good to hear the showroom contributed to your decision too.
Albion Windows were brilliant
Albion Windows were brilliant, from the initial quote, given in a friendly way and without being pushy, to the installation which was done professionally and to a high standard. I would highly recommend them.
March 18, 2024
Reply from Albion Windows and Conservatories Limited
Thank you so much for taking the time to write this great review.
Efficient and professional
Very efficient and professional service would highly recommend.
April 3, 2024
Reply from Albion Windows and Conservatories Limited
We really appreciate your review. Thank you.
Superb customer service from Steve…
Superb customer service from Steve Warren and team. Highly recommend and would use again
March 28, 2024
Reply from Albion Windows and Conservatories Limited
We really appreciate your comments and look forward to being of service again.
Good workmanship
Good workmanship. Slow on paperwork, getting links to us for payment etc
March 26, 2024
Reply from Albion Windows and Conservatories Limited
Whereas I thank you for your good workmanship comment, as you know, I was disheartened to see your 3-star rating, especially being the third job we have done for you. Following our communication, your issue was with the PayByLink process. Although the link emails were generated for deposit and balance payments, you said did not receive them. We monitor these links and had emailed, called, and left messages to alert you that they had been sent. Although you said you were unable to respond as you had flu in the household, I remain disappointed.
Reply from Albion Windows and Conservatories Limited
Thank you for your 5-star rating
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