⭐️⭐️⭐️⭐️⭐️ I’m so impressed with Alex Bank! They approved my car finance super quickly and made the whole process effortless. Everything was clear, fast, and hassle-free — I couldn’t believe how smoo... See more
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We’re a digital bank built by an energetic team who have decades of experience inside traditional banks - meaning we’ve had a front row seat to what works, what doesn’t, and what’s possible. So, we know we’ve got what it takes to build Australians a better banking experience, that’s simple, easy to use and understand. We’re built from the ground up and not tied down by ‘old banking ways'. Instead, we’ve built new ways, that make us more efficient, and saves our customers time, stress and pesky banking fees!
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L10, 100 Creek Street, 4000, Brisbane, Australia
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Alex Bank was extremely straight forward with their loan process. All was approved within a few hours and it was a very simple process. Couldn’t fault them.

Reply from Alex Bank
Very easy process and fast drawdown. The only thing that made me uncomfortable is providing my bank login details to access statements. I did research to ensure cyber safety however change all your passwords after you do this for peace of mind. If a cyber attack happened, this is where it would hit. The Alex staff didn’t really care about my concern when i emailed, simply saying ‘refer to the information we sent you’. Aside from that, everything else was easy.

Reply from Alex Bank
Happy with the app, happy with the fact that I can do weekly payments, and the rate is competitive, being able to make top up payments is positive
Would love the running total on the app to show my payments made without having to look at a full statement.

Reply from Alex Bank
I had a very smooth and easy time getting the loan I needed for the car I wanted thanks to Sean who is an absolute legend

Reply from Alex Bank

Reply from Alex Bank
I recently applied for electric vehicle loan and the application process was straightforward. Overall i am happy that the loan application process was completed in timely manner. The interest rate was incorrect but i reached out to the bank and they made corrections in my agreement.

Reply from Alex Bank
⭐️⭐️⭐️⭐️⭐️
I’m so impressed with Alex Bank! They approved my car finance super quickly and made the whole process effortless. Everything was clear, fast, and hassle-free — I couldn’t believe how smooth it all went. The team was friendly, efficient, and really cared about getting me on the road as soon as possible. Highly recommend Alex Bank for anyone looking for quick and reliable car finance!

Reply from Alex Bank
Fast and professional service with a positive outcome

Reply from Alex Bank
Matthew is an amazing broker who works with Caspian Finance, he was able to settle the deal for me and constantly kept me updated. Amazing rates with Alex Bank.

Reply from Alex Bank

Reply from Alex Bank

Reply from Alex Bank
So easy to communicate with and not get bombarded with 101 pointless questions.
So if the term of the loan goes as smooth as getting the loan then om very happy. 6 months later and still happy.

Reply from Alex Bank

Reply from Alex Bank
Excellent probably the best lenders I’ve ever used to date. No fuss quick replies and easy to deal with. Def be used again in future if I need the money.

Reply from Alex Bank
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