Algarve Removals Reviews 

560
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and seamless process from initial contact to final delivery. The staff, including both office personnel and removal teams, are frequently described as professional, helpful, polite, and caring. People appreciate the careful handling of their belongings during transit, with deliveries consistently arriving on time and in perfect condition. Many consumers also highlight the very reasonable pricing, considering it fantastic value for the high-quality service received. The company is praised for its excellent communication, keeping customers informed throughout the entire process. Reviewers frequently commend the efficient and timely delivery services, often noting that items arrive quicker than expected. Overall, people highly recommend this company for its reliable and professional approach to removals.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as excellent, efficient, and... See more

Staff

Users describe positive interactions with staff, consistently praising the team's professionalism,... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting the efficiency and professionalism... See more

Product

Consumers find the product handling to be positive, with many reviewers consistently reporting that their... See more

Price

Customers had positive experiences with price, consistently finding the pricing to be competitive and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Algarve removals guided us through every aspect of return our belonging from our Spanish home back to the UK. They accommodated timing, made the customs simple, and made no fuss of wrapping with care... See more

Company replied

Rated 5 out of 5 stars

From the start the customer service was, excellant, helpful, very reassuring, polite and patient. The removal team… Ash, Pat, Jack and Mike worked to make the packing as stress free as possible. We... See more

Rated 5 out of 5 stars

Excellent service from Algarve Removals, I wanted my multi gym moving to Portugal from the north east of uk, over 600 kilos, I just stripped it down packed it in a crate. Algarve removals picked i... See more


Company details

  1. Shipping Company

Information provided by various external sources

Algarve Removals is a family run, international relocation company. We have over 15 years’ experience in the Transport and Removals Trade. We now specialise in offering our clients a more professional and convenient solution when moving to Portugal and Spain.


Contact info

4.9

Excellent

TrustScore 5 out of 5

560 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(560)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended

Highly recommended. I have used Algarve Removals several times and can't fault them. Always polite and efficient, everything you want in a delivery company.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Our first experience with Algarve Removals was June 2012 when they moved us "lock stock barrel ladder and wheelbarrow" total house move from Scotland across 5 countries to the Algarve. The service was exceptional and less than we thought. Since then we have used them on numerous occasions to bring shopping items to the Algarve, and found this to be a very reliable service keeping us informed each step of the way and can not fault the service.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

We have been using this superb…

We have been using this superb logistics company for many years and their professional attitude no matter what the size of goods to be shipped is second to none.

Well done to all for your dedication………

August 15, 2024
Unprompted review
Rated 1 out of 5 stars

Missing items

I recently moved to Portugal and worked through an agent, who recommended algarve removals. All was going well until pick up day from the unit, when I got charged £250 for repacking items, that I Don,t think needed repacking.
When my furniture got to Portugal and I later went through my boxes several times, I realised a lifetime collection of record vinyls was missing, bedding, towels and some other items.
Upon contacting the agent and algarve removals, I was asked "were they in the unit" "could I of put them somewhere else" then they told me the case with the vinyls in was not there. I had lived in my UK home for 40 years, I am absolutely sure I know what was put in that unit by my husband and son.
I have had to draw a line under this as it was making us ill, I know someone has taken this, but they assure me these things wereb,t there.
Be warned they do not deal with complaints with empathy.

July 23, 2024
Unprompted review
Algarve Removals logo

Reply from Algarve Removals

Thanks for your review Julie. I would like to raise a few points in regards to your comments. Firstly, you didn't book your removal through us and booked through another company. We were then asked by the company to help with the move. In regards to your packing charge, this was actually invoiced by the other company you used and not by us. We did request an additional packing charge to them due to your items being insufficiently protected in your storage unit as we had to box and wrap everything. We were informed on booking the removal that no packing was required. By all accounts, you did agree to this with the other company so it's unfair to now leave us negative feedback on the other companies charges. In addition, your claim for missing items is false. We completed a detailed inventory on collection and you received a copy of this. Everything that was collected was delivered in full, not a box short. I must stress, your issues should be with the company that you booked your removal with, and also any claim or compensation you are asking for is to be dealt by them. We have done what was requested by the other company. I would appreciate you review your comments you have left. Thank you

Rated 5 out of 5 stars

Personal touch

I have now used Algarve Removals for the past 11 years with regular removals from the UK to the Algarve. Over this time they have offered a consistently personal and very good service, and are a pleasure to deal with

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Praise where it is deserved

I cannot praise the staff enough at Algarve Removals in the UK and Portugal. From the initial enquiry to the point of delivery. Extremely professional, polite and efficient. Clearly explaining how the logistics work and what to expect. As well as the constant changes where we added double the amount of boxes.

Hard working collection and delivery guys both in the UK and Portugal, we are in a 4th floor apartment where the lifts were too small to carry the furniture so they had to use the stairs, it was much appreciated and thankful for the service.

Very reasonable on cost and hassle free documentation. Very impressive time scale, exactly 1 week to deliver everything in one piece. We will be using them again in the future to go from south to north of Portugal.

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Five stars well earned (again)

Five stars well earned (again). Algarve Removals is the go to company for a safe, secure, friendly and professional service that always assure you feel good about your decision to call.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Yet again, Algarve Removals came up trumps when I thought my parcel that they delivered had a missing item. I received immediate attention and the matter was quickly resolved. Just to confirm, this was not anything to do with them, but they helped me anyway!

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

A fantastic and very friendly service…

A fantastic and very friendly service that I have used on several occasions. Door to door, easy quote over the phone, punctual, amazing friendly and helpful team. A huge thank you for yet again making something normally so stressful, seamless and stress free.

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous Service!

Algarve Removals provide a first class service! From the initial email requesting a quotation through to the delivery their attention to detail was superb. The administrative staff are very knowledgeable and constantly available to respond to customer questions and requirements. The transportation team were efficient, very polite and helpful. The service was good value for money, I have used Algarve Removals previously and they would be my first choice in the future!

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient

Efficient, timely and courteous service.

We would use the service again.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely company, made it all so stress free.

I really have to say that these guys were genuinely amazing. They had such a lovely team that were unbelievably patient with us the Portugal end. And we’re just genuinely lovely. The service felt ridiculously stress free. Thank you so much. Couldn’t recommend them enough.

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Simply THE BEST

A great company to work with. They packed and stored my belongings with care and professionalism. Staff are friendly. Customer Service is great.

June 6, 2024
Unprompted review

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