Knew system tomorrow and hopefully connect hot water before Wednesday causes that's all choose it give me.A young appreciate came out today said needed knew one so we both took photos of meter.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Moved over to new supplier. Very good plain clear English communication and good understanding of what was explained for a changeover. Thankyou to the staff member who handled my request. App wa... See more
Company replied
I phoned Alinta Energy to compare the costs of my current energy supplier with those of Alinta. Michael answered my call and was professional, respectful, and polite. He was able to build rapport... See more
Company replied
We spoke to Tallia regarding joining Alinta. After speaking to her with her lovely manner and informative information regarding your company we decided to go a head and join. We thank her and we hope... See more
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Company details
Written by the company
Switch to Alinta Energy. No Lock in Contracts. No Exit Fees. Easy online sign up. Switch today. We cover Western Australia, Victoria, South Australia, New South Wales and Queensland. Making energy more affordable.
Contact info
Perth, Australia
- www.alintaenergy.com.au
We want you to spend less on energy.
4.2
Great
2K reviews
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Great
Hi I use to with you when yous where called simple energy ,l was with yous in Wodonga vic..l now in paynesville vic and l been waiting for u to bring gas to my address..Great beening with yous.
August 4, 2026
Reply from Alinta Energy
Hi David,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
A representative that speaks good…
A representative that speaks good english, easy to understand and very informative
August 4, 2026
Reply from Alinta Energy
Hi Ray,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
We negotiated to transfer our…
We negotiated to transfer our electricity plan from one provider to Alinta. No moving house just a simple transfer. Their website says that the transfer will happen seamlessly without disruption to power. However we were told that WE had to ring our existing supplier to cancel our plan ( which was not locked in) and that we then had to turn off the power or risk damage to appliances with the transfer! We queried these instructions twice with the call centre and were told the same thing on both occasions. We have never had to do our own cancellation nor have had power disruption when we have changed power providers.I rang our power distributor and they told us that this not how it should work and were concerned about the information we were provided. We have elected not to move our electricity account to Alinta as their overseas call centres do know NOT how the electricity network in Victoria operates.
August 4, 2026
Reply from Alinta Energy
Hi Graham,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Sorry to hear about your experience.
Thanks,
Jazzy
Moving Back!!
Hugh made moving back to Alinta Energy an easy process.
He was patient and very helpful.
I shall not move away from Alinta ever again.
Very pleased overall.
August 4, 2026
Reply from Alinta Energy
Hi Lynette,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
New customer to Alinta
Lady consultant was very pleasant and answered all my questions and conducted the application for both my Gas and Electricity very professionally with changing over from Origin to Alinta also advising on the two bonuses of $100 each for both services .WHOOPEE.
August 4, 2026
Reply from Alinta Energy
Hi Peter,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
The application fee is not disclosed…
The application fee is not disclosed clearly, I have now moved to Kleenheat - they do not charge a fee for opening an account! I do not recommend Alinta!
June 15, 2026
Reply from Alinta Energy
Hi Patricia,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Sorry to hear about your experience.
Thanks,
Jazzy
Moved over to new supplier
Moved over to new supplier. Very good plain clear English communication and good understanding of what was explained for a changeover.
Thankyou to the staff member who handled my request.
App was easy to install and has very clear instructions with information about all product details and payment options.
Hopefully everything will continue smoothly.
Very happy so far :)
August 3, 2026
Reply from Alinta Energy
Hi Christine,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Mel !
Mel, who I spoke to , is one of the nicest people I've ever spoke to. Please give her feedback. She would be the reason why you guys do well as a company.
July 1, 2026
Reply from Alinta Energy
Hi Lance,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Excellent sign up
All details were set out in an easy way.
Quick set up with excellent instructions and communication was precise.
August 3, 2026
Reply from Alinta Energy
Hi Sam,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Reply from Alinta Energy
Hi Johny,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Reply from Alinta Energy
Hi Alex,
Thank you for your great review. We appreciate you taking the time to let us know about your experience with us.
We look forward to assisting you with all your future enquiries.
Sally
Been great with competitive prices and…
Been great with competitive prices and great communication
August 2, 2026
Reply from Alinta Energy
Hi Kelly,
Thank you for your great review. We appreciate you taking the time to let us know about your experience with us.
If you’re interested, don’t forget to activate your MyAccount log in for online access to your bills and usage.
Sally
Being an aged pensioner living on my…
Being an aged pensioner living on my own your efficiency over the phone & your understanding & politeness was simply the best.
Thank you
July 27, 2026
Reply from Alinta Energy
Hi Helen,
Thank you for taking the time to leave us your review. We appreciate you reaching out to us to let us know about your experience with us.
We look forward to assisting you with all your future enquiries in the same polite and efficient manner.
Sally
Reply from Alinta Energy
Hi Cindy,
Thank you for your great review. We appreciate you taking the time to let us know about your experience with us.
We’re happy to help and look forward to assisting your with all your future enquiries with us.
Sally
Excellent
Great communication spoke very well. Very clear in what information I was given.
July 31, 2026
Reply from Alinta Energy
Hi Anthony,
Thank you for taking the time to leave us your review. We appreciate hearing from you about your experience with us.
If you’re interested, don’t forget to activate your MyAccount log in for online access to your bills and usage.
Sally
very disappointed in call center
very disappointed in call center, already made 2 calls now need to call them back 2 more times because my husband gave permission done his POI and said yes to what needs doing as his the main account holder, but now they need to speak to him again to get his permission again but he had left, after an hour on phone I need to make 2 more calls because I cant update something as well until I actually move so another call is required.
July 31, 2026
Reply from Alinta Energy
Hi Michelle,
Thank you for your feedback. We appreciate you taking the time to let us know about your experience with us so far and we’re sorry to hear it wasn’t the best.
We recommend having the primary account holder add you as a secondary contact via MyAccount as this will make sure we can speak to you with regarding the account with out needing to confirm with you husband.
Sally
Reply from Alinta Energy
Hi Brian,
Thank you for your great review. We appreciate you taking the time to let us know about your experience with us.
We look forward to assisting you with all your future enquiries with us.
Sally
Reply from Alinta Energy
Hi Tosha,
Thank you for your feedback, we appreciate you taking the time to let us know about your experience with us.
There are multiple ways to stay on top of your payments. You can set up direct debit online via your MyAccount or if you prefer you can arrange recurring payments via BPAY.
Sally
My mate jumped on the computer and…
My mate jumped on the computer and completed it quickly 👍🏻
July 31, 2026
Reply from Alinta Energy
Hi Adrian,
Thank you for taking the time to leave us your review. We appreciate hearing from you about your sign-up experience.
If you’re interested, don’t forget to activate your MyAccount log in for online access to your bills and usage.
Sally
Patience and clarity from the assistant…
Patience and clarity from the assistant was much valued and appreciated.
July 30, 2026
Reply from Alinta Energy
Hi Elizabeth,
Thank you for your wonderful review. We appreciate hearing from you regarding your experience with us.
We look forward to assisting you with all your future enquires in the same clear and patience manner.
Sally
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