Horrible! The dress I ordered came completely wrong and so cheap. Customer service responded but now says my email is not deliverable. Scam. Do not spend your good money ordering anything from this si... See more
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I received my items in 2 weeks! Based on other reviews I was expecting them much later. I ordered 3 items: the sweater is absolutely adorable, runs a little big though; the dress looks great, materia... See more
Scam? Fraud? Either way, just terrible. Zero stars. Ordered a sweater Aljok said was made in USA. When finally delivered, after I complained that shipping tracking wasn’t working, I received a sweater... See more
Absolutely shocked at the quality and beauty of these sweaters! I have difficulty trusting on line shopping and your product has measured up with high standards for every other on line store. Sweaters... See more
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The quality of the products pleasantly…
The quality of the products pleasantly surprised me! I will be ordering again!
Read the return policy!
Make sure you read the return policy. They only issue refunds for quality problems (realistically I bet they don’t do any returns). I ordered 3 sweaters with the intent of keeping 1. I ended up keeping 2. The 3rd didn’t fit like the picture & the quality didn’t seem as good as the other 2. They would not let me return it.
4 weeks shipping seems a bit long
4 weeks shipping seems a bit long, as it appeared to come from Indiana (I’m in Wisconsin!). Other than that everything was packaged well.
Quality of sweaters (I ordered 3) appears fine. They are all a bit shorter than how they appear in the listing pictures, which is disappointing, but I will still be able to wear them.
Love the styles and fashion offered
Love the styles and fashion offered. Always great value and on time deliveries!.
Even if it was for free, you still won’t want to wear them
The sweaters I received were not the same colors or quality of material as displayed. Cheap. Ugly. Ridiculously so. It seemed too good to be true and it was. They also do not send a return label and will not refund your money. Scam. Scam. Even if these sweaters were free they are too ugly to wear.
For medium size it’s kind of small
For medium size it’s kind of small , but other than that it’s great I like it’s not bulky and thick.
Shipping is meh. Clothing is top notch!
I would have given this more stars except the tracking number was sent out some 10 days before it finally arrived, and the number never showed the package in progress. I worried I’d been scammed! Happily that was not the case and the items I ordered arrived and look fabulous! Im really happy with the clothing quality and fit (I’m 5’3” 115 and the small was perfect).
A terrible experience shopping with…
A terrible experience shopping with these people- I needed to return a sweater that was too small and they made it impossible- never buy anything from them- they’re dishonest-complete fraudulent advertising- you can’t return anything- their warehouse is in Dubai!- the shipping is your responsibility- good luck with that- Crooked and fraudulent- steer clear.
Delivery with no hassles
SCAM
SCAM! These clothes are advertised as made in the USA, but they are labeled Made in China! I should have trusted my gut before purchasing. The sweaters are pieces of knit cheaply sewn together and there are no labels, no return information. DO NOT BUY! They are offering me $8 credit to keep the item. When I said I wanted a full return, they came back with $12. It's likely because there is nowhere in the US to actually send this back to!
The sweaters are very cute and fit…
The sweaters are very cute and fit well. There was a small hole in the back shoulder of one but it’s small so I can fix it. They took a long time to ship, but made it. They are cute!
This company is a scam
The item I received is not what was pictured on this company's website. Material, color and fit are not as pictured or described. What I received is cheap and ill fitting. I have reached out 3 times for a response regarding a return and haven't heard anything from them. I believe the positive reviews here in Trustpilot are also false and fully believe the others who are reporting a similar experience to mine. There is also a YouTube video describing the same issues I have had. I wish I had known. This company is a complete scam.
Not a US company & poor customer service!
After waiting 3 weeks for my items to arrive, one of my items arrived defective & looked very different from the picture online - almost to the point I thought they sent the wrong item. I requested a refund & was offered $7 (item cost me $40) if I would keep it. I declined & again requested the refund. They then offered $13 & told me it was too expensive to ship back, but I could at my own expense if I wanted to. I accepted the $13 refund due to not wanting to play the game anymore. Their “satisfaction guaranteed” & “easy returns” policy is a joke. They are obviously not located in the USA as they state on their website (Indiana to be specific), because if they were, it would not have taken 3 weeks to arrive or be “too expensive “ to return. The broken English in the correspondence is also a dead giveaway. Thankfully I am happy with the 2 other items in my order but find it weird that none of them have any tags indicating size or type of fabric/washing instructions. I will not be buying from this company again!
Buyer Beware
Buyer Beware! This company is a farce. I recently purchased 3 sweaters after seeing the ad come up on FB. What interested me was the claim that the garments were made in the US. It took over two weeks to receive the sweaters. They are of poor quality and the fit is not right due to the way the garment is sewn. I submitted a request with their customer service department online to return the three sweaters I purchased. Their response is that they will not return the goods because of fit. First they tried to make me exchange the garments. I stated I wanted a full refund. Then they told me that if I didn’t want to exchange they would give me a refund of $21.00 for all three sweaters and asked if I could just keep them. Next I shared that I would pay for the shipping but expected a full refund for the sweaters. They responded by sharing they only provide a full refund for quality problems, and not for all returns. Then they offered me a $35.00 refund for all three sweaters as compensation but I would still need to pay the shipping fee for the return. Again, I shared that I expected a full refund due to poor quality and that I am going to share my experience with others as well as report them to the Better Business bureau. Next they responded and said that the items would need to be returned to their warehouse in Asia and could only offer a $45.00 refund for the three sweaters purchased. And asked again if I could just keep the sweaters.
This conversation started on January 29, 2023 and is still going as of today.
So BUYER BEWARE. This company is false advertising and has extremely poor customer service. There garments are not made in the United States. Should you buy anything from this company beware that you will not be able to return it.
Terrible customer service - never got order
I never got my order and emailed the company multiple times and they refused to refund me or resend the order. Then i finally realized i could just file a claim w/ my credit card company to get my money back, so i did and got my money back right away. Worst customer service experience i've had in a very long time. Don't order anything from this company!
ThisThe most dishonest company! company changes its name
This company changes its name? It one company with many names. They are dishonest like no other company I have ever purchased clothing from. Most time they say clothing made in N Carolina . Their price range is generally 39.00. Clothing looks great but most of the time is cheap looking. If you get something well made you are lucky. There is no way to return anything, they offer you a small fraction of the cost back but I’ve never seen any money returned. I wanted to exchange a size they said I would have to pay postage. I would have to send them the money to their PayPal account by sending a copy of my check to them. I did, and never received my merchandise. I wish Facebook would stop them from posting. Remember they use different company names.
Buyer Beware!
I ordered two sweaters. They are not as advertised. They are not made in America as stated, packaging says China. The fabric content is not as advertised, there are no labels, and colors are not as pictured. They are super small and skimpy fabric. They stink.
IF you can get customer service to respond, they tell you there are no returns, you can only exchange for different size of same item. This is not clear on the Site’s Customer Service page.
I filed a complaint on PayPal and ‘Sara’, supposedly the manager, responded they’d refund me $15 (I spent $85). Then she said $30. We are now at $50. Why this negotiation is going on I do not know. She says I can keep the items. I do not want them. She says I’ll have to pay for the return…must be back to China at this cost. Note that this negotiation is taking DAYS.
Also note that this ‘store’ is duplicated across multiple websites with a different name. Also note they don’t charge sales tax.
I recommend filing a complaint on PayPal if you too are unhappy with this seller, it seems to have gotten their attention.
Ordered 3 months ago
Ordered 3 months ago. Have not received my 2sweaters I ordered.
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