Horrible! The dress I ordered came completely wrong and so cheap. Customer service responded but now says my email is not deliverable. Scam. Do not spend your good money ordering anything from this si... See more
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I received my items in 2 weeks! Based on other reviews I was expecting them much later. I ordered 3 items: the sweater is absolutely adorable, runs a little big though; the dress looks great, materia... See more
Scam? Fraud? Either way, just terrible. Zero stars. Ordered a sweater Aljok said was made in USA. When finally delivered, after I complained that shipping tracking wasn’t working, I received a sweater... See more
Absolutely shocked at the quality and beauty of these sweaters! I have difficulty trusting on line shopping and your product has measured up with high standards for every other on line store. Sweaters... See more
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I ordered two items two months ago
I ordered two items two months ago. Said coming from South Carolina but email indicates coming from California. Have no idea where items are but unlikely to order again
The material and fit are better quality…
The material and fit are better quality than expected for the price.
I love my sweaters but…
I love my sweaters but when they arrived, USPS contact me to say that the postage label was a duplicate and that I had to pay the $12.90 in postage.
2/3 fit great
2/3 fit great, just as I'd hoped. The other order was my own fault.
products were nice
Beautiful product
Beautiful product! So pleased with both sweaters & get compliments every time I wear them.
The sweaters are beautiful and cozy
The sweaters are beautiful and cozy! They are higher quality than I was expecting and fit true to size.
I really like my sweaters
I really like my sweaters. They are unique and I like the quality of them. I will order from this company again.
It took forever to receive my order
It took forever to receive my order. It claims it’s a South Carolina product but mine was shipped from California. I received my order and the sweaters do not fit, are scratchy and the one has an imperfection. I’ve attempted to contact several times about returning and they do not reply back.
order was worth the wait
I love my two sweaters that I purchased. I am usually a Med size but I ordered large based on a comment I read. Mine are big, so order your true size. Shipping was confusing as I was told they shipped but trying to track them was frustrating. When they did arrive, I was happy with them. I would certainly order again.
Beautiful but not as soft as I hoped
My sweaters are beautiful and I've received several compliments. When asked, I was told they were made of cotton but it seems to be some type of cotton blend (not sure what it's blended with). 2/3 of my sweaters might give someone with sensory issues difficulty. It seemed like it took forever to get them but was really only about 8 weeks.
Comfort & Great Customer Service
I loved the pattern and it was very soft. Excellent customer service as well. I highly recommend this company at least for their sweaters, so many cute ones!
The sweaters I bought were nice
The sweaters I bought were nice, and pretty, but a little small. You guys may note this, but I wanted to suggest to note that on your sweater items.
Thank you.
Poor quality, shady return process
As with many other reviewers, it took weeks to receive the order. I found the items to be poor quality. The fiber content of the items is not listed (there's no tag on the item to indicate what they are made of), and it isn't available on the website. Two of the items are itchy, and one is not. I decided to keep one, which I now regret because it is pilling. I have endeavored to return the other two for weeks now, and keep getting small and slightly increasing offers of compensation to keep them. I cannot wear them, the return policy states within 30 days, so I just want a refund. In the last communication from them I was 'advised' I have to pay return shipping. I do not recommend purchasing from this company. Last communication: "Sorry, US$34 is our best offer as compensation, could you accept it? Our return address is in Dubai, it’s not worth to return for you."
This company is a total sham!
This company is a total sham. Do not buy from them. I ordered 4 sweaters from them. The images they displayed were so cute, and I got excited and foolishly ordered several items, spending close to $200. It took 7 weeks to arrive! None of the items are the actual pictured items. They are very cheap, poorly fitting, poor quality knockoffs of the pictured items. I immediately asked to return them for a refund, only to find out they only give refunds if there is a "quality issue" from their perspective. They first offered me $30 and said to keep the items. I declined and asked for a refund. They offered me $60 and I declined. Finally, they offered me $80 and said that is the best they can do. I'm disputing the charge with my credit card company. But, it is hard to dispute and prove they are falsely representing their products, because when I looked back at the site, I see they do not disclose the type of fabric (cotton, wool, polyblend) in the description online. There is also no information on the tag inside the clothing. They are NOT selling the items pictured. Buyers BEWARE! Don't be fooled. They are phony!
There was a mix up when I first ordered…
There was a mix up when I first ordered my two shirts. To fix that Aljok said that I would get a 15 % off discount. When I went to buy the shirts there was no where to enter the discount code. I contacted Aljok explaining what had happened and they said I could not get the discount. What ?? Later the same day they offered 15 % off for a promotion. ( I had bought the two shirts earlier that day) When I contacted the company to tell them what had happened they still denied me the 15% discount. It seemed like a foolish decision to me because I really like the sweaters I bought and I would of bought more things. However after my experience I won't be buying from Aljok again. I gave them a rating of a 2 only because I liked my sweaters. Otherwise I would of given Aljok a one for their poor follow through and customer service.
Ordered 4 sweaters
Ordered 4 sweaters. Material was soft and color/ design was as pictured. Shipping took a while but the communication was excellent.
Love everything about these clothes.
Love the style, quality, and price of the clothes. My only wish is that it didn't take as long to get my orders.
Love my purchase!
I really like the shirt.....have been looking at it for a good while...finally made the purchase. I do need to return the dress.....its too big and looks like a nightgown on me! I am certain that would not be the case for all!
I couldn’t be happier!
I was a little worried, because I had a bad experience with something I ordered that I had seen on Facebook before, but the sweaters are absolutely beautiful! They fit perfectly, the fabric is wonderful and I couldn’t be happier! The shipping took a little longer than I thought it would, but they were well worth waiting for
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