Allaboutthebump Reviews 

205
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing items as gorgeous, well-made, and stunning, perfect for gifts. Many people frequently highlight the fast and efficient delivery service, even for personalized items, appreciating the quick turnaround times. Reviewers also commend the excellent customer service, noting helpful and responsive staff who go above and beyond to assist. However, some customers also noted issues with customer service, describing it as unhelpful or shocking when problems arose. A few other people also felt that product sizing could be inconsistent or that advertised product colors were inaccurate, leading to disappointment. Concerns were also raised regarding return policies for 'personalized' items that were not clearly marked as such or had misleading descriptions.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing items as beautifully made,... See more

Quality

Customers had positive experiences with quality, frequently describing items as beautifully made, gorgeous,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting super quick... See more

Order

Users describe ambiguous interactions with order, with many customers expressing satisfaction with their... See more

Customer service

People report positive experiences with customer service, often describing it as quick, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a personalised kids backpack for my nephew. Customer advisor team / Nathan was amazing as I requested the bag to be delivered urgently. It was despatched and delivered within 3 days including t... See more

Rated 5 out of 5 stars

I received my Christmas orders today and they are absolutely gorgeous. Everything is made so well and I'm really pleased with the quality. I would definitely recommend ordering something special which... See more

Rated 5 out of 5 stars

My autistic sons stocking was falling to bits when we got out of loft and one he ordered wasn't great quality. I had seen these Christmas sacks and decided to try but wasn't expecting to get in time f... See more

Rated 5 out of 5 stars

Great selection of baby gifts at reasonable price. I ordered a personalised baby blanket and was really impressed by the quality. Delivery was within the times mentioned. Would highly recommend them.


Company details

  1. Baby Store

Written by the company

AllAboutTheBump is your go-to store for Baby Clothing, Hampers & Gifts with a strong focus on personalised products. Key product categories include: Baby and child clothing (from newborn up to age ~10) including vests, baby-grows, pajamas, T-shirts, sibling and family matching sets. Personalised clothing and gifts: baby announcement vests, personalised baby-grows, embroidered blankets, first-birthday outfits, etc. Gift sets and hampers for newborns and babies (including gender-specific and unisex sets) and for occasions like baby showers. Nursery and home-accessory items: blankets & comforters, wall art, bags & backpacks, as part of the “nursery & home” range. Occasion/seasonal themed items: e.g., Christmas first-outfits, Halloween baby clothes, Father’s/Mother’s Day sibling sets, etc.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

205 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(205)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

It was a last minute present but wanted…

It was a last minute present but wanted it to be personalised. The blanket and romper suit were well received. There new parents loved the personalised touch . From ordering to delivery was very smooth in the expected delivery time.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, fast delivery and the item is amazing quality(yet to try it on though as it’s for Father’s Day) but feels absolutely amazing and looks great too

May 14, 2026
Unprompted review
Rated 1 out of 5 stars

Warning! Read this before buying anything!

This is not the first time I have bought from this company and was impressed enough to buy again. However, woe-betide if you need to use customer services.
An item was missing from the package that was sent, so I contacted customer services. They wanted proof of what was received because they apparently use different printed bags for different items. They alleged that it had been signed off as being sent and wouldn’t consider that a mistake could have been made at their end. This was a gift so I had no packaging as it was thrown out.
They would not engage further unless I had a photo of the packaging!

Some of you may have sympathy with the seller but according to the Consumer Rights Act 2015:

1. The seller must deliver all items in the order.
2. “We think we sent it” is not proof.
3. You can’t require extra evidence (like packaging photos) to avoid responsibility.

After much to-ing and fro-ing over a period of a few days, they sent the item as a “gesture of good will”!
This was their duty! Dreadful!

April 13, 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Hi Christine,

We're sorry to hear that you experienced some issues with your recent purchase from us.

When we were made aware of a potential issue our team responded to your emails straight away, asking for evidence of the items received including the packaging materials.

During our packing & dispatch process our teams use a picking list, with each item checked as they are packed. Our systems then digitially record the contents, along with package size and weight. These were all showing that the order in full had been packaged and dispatched to the gift recepients address.

We offer a range of different packaging materials, and this helps us identify the size of the parcel sent to you and if any damaged occured during transit.

Although you were unable to provide us with the images requested, as a goodwill gesture an additional item was sent out at no cost to avoid any further delay and dispointment.

We thank you for shopping with us and welcome any feedback you may have to help us improve our services.

Best wishes,

Rated 5 out of 5 stars

Lovely personalised baby blanket.

Bought a personalised blanket as a gift.
Great basic cotton blanket which came to life with the name personalisation. It really does look lovely.

April 3, 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Thank you for shopping at allaboutthebump and we're so glad to hear you are happy with your recent purchase :)

Rated 5 out of 5 stars

Beautiful quality goods

Beautiful quality goods, very unique. Swift delivery & great customer service response to queries

April 2, 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Hey Jane,

Thank you for your wonderful review - we're so glad to hear that you are happy with your order and service from the team at allaboutthebump :)

Wishing you all the very best and see you again soon!

Kind regards,

Rated 5 out of 5 stars

Got my cardigan this morning and it was…

Got my cardigan this morning and it was beautiful and the stitching on it was great and I know my grandchild will look lovely in this

April 16, 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Thank you for sharing this review - we're so glad you love your special item and we loved making it for you :)

Rated 1 out of 5 stars

Falsely advertised product

Falsely advertised product.
My partner ordered a personalised Easter Treat Box as a gift for my son and when we opened it there was nothing inside. The website description very clearly stated it contained “an adorable blue bunny plush, personalised Easter egg and a variety of different treats” none of this was in the box and when my partner emailed to question this he was met with a very unhelpful response. They then quickly changed the description of the product on their website. At no point did they offer to send out the missing items or come to any sort of solution, they denied it ever said that on the website (we have screenshots of what it said - which they accused my partner of using AI to alter the wording!). They then removed his account so he couldn’t further get in touch with them or leave a review. Absolutely shocking customer service and falsely advertised products.

April 7, 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Hi Emma Allen,

I'm sorry to hear about your recent experience when buying one of our personalised Easter printed gift boxes.

At allaboutthebump we offer a wide range of baby gifts and personalised treats, however, we do not offer food or chocolate products within our store (although some of these items are great for storing sweats, treats and other goodies!).

Our team always try to ensure that our listings are as accurate as possible to provide the best shopping experience for our customers.

The last part of your review is a little confusing. At no point did our team accuse your partner of using AI to alter the wording on our website or remove their account? Any accounts created at allaboutthebump.co.uk remain active until a customer requests an account closure or if there has been no activity for a prolonged period of time. We did request that you provide a screenshot of any errors on the listing so we can ensure any issues are rectified for you.

If you wish to discuss this further, please get in touch with us, as we have not had a reply to the last message sent to you.

Rated 5 out of 5 stars

Ordered personalised pregnancy folder…

Ordered personalised pregnancy folder for a mum to be and both her and her partner loved it! Great quality and quick delivery. Will definitely be ordering from here again!

April 1, 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Hi Amanda,

Thanks for shopping with us and sharing your review! We're so glad to hear that you are happy with your order from allaboutthebump.co.uk and look forward to creating more special items for you soon.

Rated 5 out of 5 stars

Georgous Hamper and Personalised Card

Georgous Hamper and Personalised Card. Fast delivery and beautifully presented.

April 14, 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Hi Louise,

Thanks for shopping at allaboutthebump.co.uk and sharing this review!

We're glad to hear that you loved your special baby gift hamper and card from us :)

Rated 5 out of 5 stars

Folder

Absolutely gorgeous product .
Great price.Would definitely buy from again!

April 1, 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

"Absolutely gorgeous product"... you can't get a better review than that!

Thank you so much for shopping with and sharing this review! Wishing you all the very best.

Rated 2 out of 5 stars

Falsely advertised colour

Ordered the Sand coloured jumper which shows online on both phone and PC as a cream colour, it is not, it is much darker and brown in colour. Be cautious of this when ordering as I was also not entitled to a refund because it was “personalised”, however not with any names just “big sister”. So you’d think as they falsely advertised a colour, it is March, it is likely they would sell the exact jumper again by December. The stitching etc is good but just really disappointed with the colour as I would not have ordered that colour had it shown the correct colour on the images. Unfortunately, I will not be recommending to friends and family. I have encouraged the company to change the images used to “match” the colours sent so no one else receives a disappointing and in correct order.

March 18, 2026
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Hi Meghan,

Thanks for shopping with us and reaching out. Your messages have been received and our friendly customer service team have provided you with a full responce.

While creating our product listings we try to ensure our images are as accurate as possible, however, the colour you see online may different between devices used, screen brightness any whether you have any blue-light filter settings enabled.

These coloured sweatshirts are specially ordered from our trusted supplier, unprinted and ready for customisation. Our team then carefully embroider your chosen design and customise this further with your choice of embroidery thread. Once complete, each embroidery design is trimmed, packaged and dispatched to your delivery address.

As these items are made-to-order, as confirmed in the listing description, we're unable to offer an exchange or return.

You can find information on our return policies by visiting our Delivery & Returns or Terms & Conditions pages. If an item is made-to-order, and not eligable for return, then this is advised on each listing.

We thank you for shopping with us!

Kind regards,

Rated 5 out of 5 stars

Over and above

I requested some wording was changed on a product but wasn’t expecting the request to be accepted so was very pleased when the item arrived and they’d changed the wording for me!

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality products for such a small price

I have purchased multiple personalised items from this site and they do not fail to exceed my expectations for the price you pay. From the quality of the Pom Pom hats and sizing, my grandkids have had loads of wear from each one I have purchased. 0-12mth he wore from 2mth and then again from 8mth to 1yr; I then bought the next size 12-24mth and I know this will easily fit until he is over 2yrs. I also purchased a personalised Pom Pom blanket, it is simply stunning! I cannot recommend All About the Bump enough, they do not disappoint. Thank you once again, I will be buying from you again soon.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great company. Great product.

I ordered a personalised wooden train set from this company, sending my order through on Sunday evening. I paid a little extra for a faster delivery. My parcel arrived Wednesday morning. I found the train set to be very well made and with great care. Well suited for a toddler to have hours of fun. I would highly recommend this product and this company. I will be ordering more in the future. You made my day. Thank you. Chris H.

February 11, 2026
Unprompted review

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