Bought a personalised kids backpack for my nephew. Customer advisor team / Nathan was amazing as I requested the bag to be delivered urgently. It was despatched and delivered within 3 days including t... See more
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AllAboutTheBump is your go-to store for Baby Clothing, Hampers & Gifts with a strong focus on personalised products. Key product categories include: Baby and child clothing (from newborn up to age ~10) including vests, baby-grows, pajamas, T-shirts, sibling and family matching sets. Personalised clothing and gifts: baby announcement vests, personalised baby-grows, embroidered blankets, first-birthday outfits, etc. Gift sets and hampers for newborns and babies (including gender-specific and unisex sets) and for occasions like baby showers. Nursery and home-accessory items: blankets & comforters, wall art, bags & backpacks, as part of the “nursery & home” range. Occasion/seasonal themed items: e.g., Christmas first-outfits, Halloween baby clothes, Father’s/Mother’s Day sibling sets, etc.
Contact info
3 BILTON ROAD, DA8 2AN, ERITH, United Kingdom
- info@allaboutthebump.co.uk
- www.allaboutthebump.co.uk
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Out of proportion Christmas Baby Grow
Ordered a personalised "Mila's 1st Christmas" red baby grow size 12-18 months for my Granddaughter as a surprise gift for her to wear on her 1st visit to Santa (she was born in January so chose 12-18 months).
Item arrived in time by Weds 18 Dec, our visit was 20th. The printing which I thought might be a problem was perfect so assumed all was good & wrapped it up to open on the day. Unfortunately the baby grow itself was completely out of proportion when we dressed her on the morning? Had a super long body, very short legs and feet the same length as the legs?? So when worn the feet stitching was halfway up the backs of her legs & stuck out like 2 triangles. She looked ridiculous & I was embarrassed at buying such an item. She wore it as we'd planned but I contacted All About The Bump directly about this genuine issue. I had no joy, not even with my pictures showing the item was sub standard (unless your baby is a Dwarf). I wish I could upload the pictures as they clearly show the problem. Very disappointed with their stance & wouldn't want others to waste their money (£16). Allegedly All About the Bump "pride themselves on being a family run (Etsy registered) business" I continually met with the two "get out of jail" excuses 1) "It should have been returned" (there was no time & their own website says personalised items cannot be returned).... and 2) I should have chosen the right size (I did, she was 12 months & I ordered 12-18 months). Ideally these sub standard baby grows need to be disposed of now that there's an issue, save future problems. They just don't fit a 12-18 month old, the proportions are all wrong & the foot hole stitching is halfway up the back of the leg, nothing to do with the sizing. I'd hoped my pictures sent direct to the company were sufficient proof & that maybe they'd acknowledge/provide a goodwill gesture ( t-shirt) something that wasn't fitted but was told 'It looks like we had a nice time". Whoever answers the e-mails is blinkered & does not want to resolve 'real' issues as they point blank accept no responsibility. Real shame that is their customer policy I had expected better. I rarely write reviews but this seems unfair to future customers, they're not cheap Temu items.

Reply from Allaboutthebump
Pregnancy folder
Absolutely beautiful, perfect for maternity folder, my daughter loved it
Great personalised baby sleepsuit…
Great personalised baby sleepsuit ordered as a surprise for my husbands birthday which he loved. Arrived very promptly.
Print delivery of excellent items
I purchased a BOYS tracksuit
AVOID THIS COMPANY I purchased a BOYS tracksuit, arrival time was fairly quick, however when it did arrive I was not happy with the quality of the material, the name logo you could hardly see because it was small and printed in white on a light colour it also had flowers on the garment which is for a boy. I complained was told I was not entitled to a refund or a replacement, they have been a nightmare. With money being so tight for people its unfair that the come up with ridiculous excuses, would never use them again or recommend anyone does either

Reply from Allaboutthebump
Fab product
Lovely Christmas sack with excellent…
Lovely Christmas sack with excellent personalisation
Colour difference
A different colour to the ones we ordered a couple of weeks ago. :( not your fault presumed would of been the same.
Worst…I didn’t get same product which…
Worst…I didn’t get same product which one I ordered

Reply from Allaboutthebump
lovely personalised items
Really fast delivery, loved that they had a rush order option; had a last min photo shoot for my sons 1st and managed to get what i ordered in time. Lovely pieces, good quality fabric, good sizing . Overall very happy with order
Personalised babygrow and hat set Amazing quality and fast delivery time…
Amazing quality and fast delivery time beautiful products definitely recommended
Amazing
Amazing quality, great custom design and super fast delivery. Definitely recommend this company, 10/10.
Great communication
Great communication, great quality product and fast delivery. What more could you want.
Lovely product and great quality
Excellent service
I was kept informed about non availability of one product and refund received timeously. Other product arrived quickly. Excellent service
I send these as corporate gifts to employees
I send these as corporate gifts to employees who have a newborn. Sometimes the sizes that I choose are not available although I am able to place the order, and sometimes hampers are shown on the site with no price so it doesn't seem they are available. In general I am very happy with the products and service provided, but I feel the site/stock issues should be looked at.

Reply from Allaboutthebump
beautiful product packaged with care…
beautiful product packaged with care and attention bravo
personalised baby grow
Ordered a personalised baby grow for my newborn and it came back exactly how it was ordered and in a short space of time. Will definitely recommend them
Baby gift box.
Easy to order,arrived in good time,looks lovey and just the right size.
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