Allaboutthebump Reviews 

205
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing items as gorgeous, well-made, and stunning, perfect for gifts. Many people frequently highlight the fast and efficient delivery service, even for personalized items, appreciating the quick turnaround times. Reviewers also commend the excellent customer service, noting helpful and responsive staff who go above and beyond to assist. However, some customers also noted issues with customer service, describing it as unhelpful or shocking when problems arose. A few other people also felt that product sizing could be inconsistent or that advertised product colors were inaccurate, leading to disappointment. Concerns were also raised regarding return policies for 'personalized' items that were not clearly marked as such or had misleading descriptions.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing items as beautifully made,... See more

Quality

Customers had positive experiences with quality, frequently describing items as beautifully made, gorgeous,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting super quick... See more

Order

Users describe ambiguous interactions with order, with many customers expressing satisfaction with their... See more

Customer service

People report positive experiences with customer service, often describing it as quick, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a personalised kids backpack for my nephew. Customer advisor team / Nathan was amazing as I requested the bag to be delivered urgently. It was despatched and delivered within 3 days including t... See more

Rated 5 out of 5 stars

I received my Christmas orders today and they are absolutely gorgeous. Everything is made so well and I'm really pleased with the quality. I would definitely recommend ordering something special which... See more

Rated 5 out of 5 stars

My autistic sons stocking was falling to bits when we got out of loft and one he ordered wasn't great quality. I had seen these Christmas sacks and decided to try but wasn't expecting to get in time f... See more

Rated 5 out of 5 stars

Great selection of baby gifts at reasonable price. I ordered a personalised baby blanket and was really impressed by the quality. Delivery was within the times mentioned. Would highly recommend them.


Company details

  1. Baby Store

Written by the company

AllAboutTheBump is your go-to store for Baby Clothing, Hampers & Gifts with a strong focus on personalised products. Key product categories include: Baby and child clothing (from newborn up to age ~10) including vests, baby-grows, pajamas, T-shirts, sibling and family matching sets. Personalised clothing and gifts: baby announcement vests, personalised baby-grows, embroidered blankets, first-birthday outfits, etc. Gift sets and hampers for newborns and babies (including gender-specific and unisex sets) and for occasions like baby showers. Nursery and home-accessory items: blankets & comforters, wall art, bags & backpacks, as part of the “nursery & home” range. Occasion/seasonal themed items: e.g., Christmas first-outfits, Halloween baby clothes, Father’s/Mother’s Day sibling sets, etc.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

205 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(205)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

There was a problem with my order due to a glitch in the system when I chased the ETA. Lauren did everything she could to make sure I received it the next working day and as promised, it arrived before our baby girl arrived.

Thank you so much. The set is beautiful and your customer service was brilliant which is rare these days!

August 29, 2023
Rated 5 out of 5 stars

Highly recommended.

Lovely items to choose from. Easy process to personalize and order order. Nicely wrapped, excellent quality tiny baby sleepsuit.

August 28, 2023
Rated 5 out of 5 stars

Lovely thick quality T-shirt & baby grow

Lovely thick quality of t-shirt. Print and writing is of good quality also. Price is good, easy ordering and quick delivery. Very pleased with purchase of two t-shirts (older brother again) (promoted to big sister) and a baby grow (welcome to the crew)

July 28, 2023
Rated 5 out of 5 stars

Excellent!

Very good quality, beautiful and prompt. What more could you wish for??? I'll definitely be using you again. Thank you!

July 22, 2023
Rated 5 out of 5 stars

Father’s Day

So impressed with my items for Fathers Day. The quality and the packaging is excellent. Will 100% be using this company again.

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great quality!

Ordered a personalised baby grow which arrived on time via Royal Mail. Quality is great, not only the fabric but the font printing too. I was panicking about delivery (hectic week) but Rob was speedy in replies and reassuring over text.

April 12, 2023
Unprompted review
Rated 3 out of 5 stars

Just disappointed

Ordered a vest through wowcher and the blanket, grow and hat set through their website... I received them both together which is what I had emailed about first which was great. The items I'm a little disappointed with... when I opened the vest the print on the front looked too stretched out like it had to be adjusted on the system to fit the garment. The name in the middle just doesn't look like it fits or is not straight on some of the garments the second name looks like it's running at a slight angle compared to the first part of the name and then upon seeing the hat the name is fine on here but the seam will be sat right on the middle of babies head it's just very weird you almost want to fold it over to look right but then the name is then covered up. The blanket looked great. Overall I'm just disappointed paid over £30 and it's abit disheartening. Only being honest

May 20, 2022
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Hi there,

I'm sorry to hear something may have gone wrong with your order.

We kindly request that you get in touch with us, sending photos of the affected items and we will look in to your concerns.

Please contact us via...
Email: info@allaboutthebump.co.uk
Subject: Your Order Number

Kind regards,

Customer Care
Allaboutthebump.co.uk

Rated 5 out of 5 stars

Amazing products and service

I absolutely love these personalised outfits, there is so much choice and such beautiful designs. They are such great quality, true to size and at an affordable price! Kerry and the team are amazing, will definitely be ordering again.

February 11, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful Birthday Vest!

Ordered a 1st Birthday vest, the wrong design arrived but customer services were amazing.. the correct vest arrived 24hrs later in time for the birthday boys party! Beautiful print, lovely quality and absolutely true to size. So pleased with our order!

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful sleepsuits..

Absolutely delighted with the personalised sleepsuits for my twin grandchildren. Fantastic quality & packaged beautifully. Superb service, very helpful & I’d definitely recommend All about the Bump.

December 15, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful products⭐

Fantastic company. Super fast delivery. Ordered christmas p.j's for our little grandsons they are beautiful great quality and arrived all gift wrapped.Would highly recommend. Very happy customer thankyou so much⭐

December 11, 2021
Unprompted review

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