Allaboutthebump Reviews 

205
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing items as gorgeous, well-made, and stunning, perfect for gifts. Many people frequently highlight the fast and efficient delivery service, even for personalized items, appreciating the quick turnaround times. Reviewers also commend the excellent customer service, noting helpful and responsive staff who go above and beyond to assist. However, some customers also noted issues with customer service, describing it as unhelpful or shocking when problems arose. A few other people also felt that product sizing could be inconsistent or that advertised product colors were inaccurate, leading to disappointment. Concerns were also raised regarding return policies for 'personalized' items that were not clearly marked as such or had misleading descriptions.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing items as beautifully made,... See more

Quality

Customers had positive experiences with quality, frequently describing items as beautifully made, gorgeous,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting super quick... See more

Order

Users describe ambiguous interactions with order, with many customers expressing satisfaction with their... See more

Customer service

People report positive experiences with customer service, often describing it as quick, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a personalised kids backpack for my nephew. Customer advisor team / Nathan was amazing as I requested the bag to be delivered urgently. It was despatched and delivered within 3 days including t... See more

Rated 5 out of 5 stars

I received my Christmas orders today and they are absolutely gorgeous. Everything is made so well and I'm really pleased with the quality. I would definitely recommend ordering something special which... See more

Rated 5 out of 5 stars

My autistic sons stocking was falling to bits when we got out of loft and one he ordered wasn't great quality. I had seen these Christmas sacks and decided to try but wasn't expecting to get in time f... See more

Rated 5 out of 5 stars

Great selection of baby gifts at reasonable price. I ordered a personalised baby blanket and was really impressed by the quality. Delivery was within the times mentioned. Would highly recommend them.


Company details

  1. Baby Store

Written by the company

AllAboutTheBump is your go-to store for Baby Clothing, Hampers & Gifts with a strong focus on personalised products. Key product categories include: Baby and child clothing (from newborn up to age ~10) including vests, baby-grows, pajamas, T-shirts, sibling and family matching sets. Personalised clothing and gifts: baby announcement vests, personalised baby-grows, embroidered blankets, first-birthday outfits, etc. Gift sets and hampers for newborns and babies (including gender-specific and unisex sets) and for occasions like baby showers. Nursery and home-accessory items: blankets & comforters, wall art, bags & backpacks, as part of the “nursery & home” range. Occasion/seasonal themed items: e.g., Christmas first-outfits, Halloween baby clothes, Father’s/Mother’s Day sibling sets, etc.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

205 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(205)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great gift box

Was a gift. Ordered express delivery and it arrived 30 hrs later. Lovely soft, good quality items. Well received. Would recommend

November 12, 2021
Rated 5 out of 5 stars

Love it

Love it!

The only suggestion would be to print out the text on the box as the glued letter are coming off .. overall beautiful baby gift

August 7, 2021
Rated 1 out of 5 stars

Very disappointing

Very disappointing, arrived in a beautiful condition and very fast delivery. However washed babygro (at 30°) and all the beautiful writing and print faded. Was so gutted

August 5, 2021
Unprompted review
Allaboutthebump logo

Reply from Allaboutthebump

Hi,

I'm so sorry to hear there has been an issue with your order. It sounds like the print had not been set correctly. If you send us an email with your order number, we'll get a new one dispatched straight away for you.

Please accept our sincere apologies and for the inconvenience.

Alternatively please give us a call on 07940414069 and we will help get this arranged for you.

Kind regards,

Emily

Rated 5 out of 5 stars

Excellent service

Excellent service, there was a confusion about the personalised originally printed on my baby grow but Chris provided amazing service and replaced the grow with my desired personalisation which was delivered the very next day.

Would definitely recommend to others and buy again.

July 9, 2021
Rated 5 out of 5 stars

Amazing quality

Amazing gift set for my baby’s coming home outfit. Super quick delivery too for personalised items. Would definitely recommend. Thank you

July 9, 2021
Rated 5 out of 5 stars

Amazing

Absolutely amazing from start to finish lovely website to look through excellent quality amazing prices and so quick with delivery 😍

June 8, 2021

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