All About Underlay Reviews 

309
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We were looking to replace our old flooring and our builder recommended that we look at All about underlay. They had exactly what we were after, payment was easy and the delivery was so prompt it eve... See more

Rated 2 out of 5 stars

Despite what the website states, door to door delivery, the driver refused to honor the undertaking. He even had to be persuaded to leave the heavy delivery on the drive and not the kerb. Issue raised... See more

Company replied

Rated 5 out of 5 stars

Ordered late one evening confimed followed via email then next day. Initial confirmation email quoted that they would send email once dispatched which I did not receive, however courier did phone tw... See more

Company replied

Rated 5 out of 5 stars

Really good, comprehensive website which helps if you don't know what you're doing! Prices are very competitive and worked out much cheaper than a well known carpet shop that I tried. Deliver... See more

Company replied

Company details

  1. Interior Designer

Information provided by various external sources

We are part of the All About Everything group. We aim to offer a broad range of products which make living easier, more fun or more pleasant. The range is increasing all the time, and either already includes or will include clothing, soft furnishings, flooring, kitchen accessories, gardening products, and disability products to help when things become a little harder to do. We are proud to be British, and whenever we can we source our products from the UK. We try to always tell you which products are British so that you can be proud too. We don't stock 'cheap and nasty'. Our philosophy is to start with good products, and to offer choice with even better products. We want you to be utterly delighted with everything you buy from us and to receive the best possible balance of quality and value, so if you ever visited our offices you would find us muttering 'good, better, best' as we walk along the corridors. The bottom line for us is this. We want you to shop with us again and again, and to tell all of your friends how good we are. We will only do that by providing the right products at the right price backed up with an easy to use shopping experience and exceptional service. Check out our other websites (and we're adding more all the time): www.AllAboutContemporaryArt.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

309 reviews

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4.6

All reviews

(309)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fantastic service

first time ordered from company, had emails to comfirm when coming, even when my son was still in bed when delivery man came he called me , unable to take his call , rang him back and he came back to delivery my underlay...now thats what i call service, i will be ordering from them again

April 24, 2012
Unprompted review
All About Underlay logo

Reply from All About Underlay

Thank you for the review.

Rated 5 out of 5 stars

Spot on!

I visited your website by sheer chance and found underlay similar to some recently purchased. I had asked for a quote from the company concerned for another room and after putting the measurement required into your calculator I was thrilled to find the quote was half the cost! I was happy to pay the delivery fee and was even happier when the underlay was delivered around lunchtime the next day.
Thanks for a great service and there will be further orders coming your way!

April 24, 2012
Unprompted review
All About Underlay logo

Reply from All About Underlay

Thank you for the review.

Rated 5 out of 5 stars

First class service

Couldn't be better, first class service and lowest prices, and so easy.

April 22, 2012
Unprompted review
All About Underlay logo

Reply from All About Underlay

Thank you for the review.

Rated 4 out of 5 stars

Efficient

Good web site, easy to purchase and good feedback on where the order was at. Recommended

April 17, 2012
Unprompted review
All About Underlay logo

Reply from All About Underlay

Thank you for your review

Rated 5 out of 5 stars

Top Notch

Very speedy delivery. Easy to navigate web page. Will be using this company again. Would recommend to friends. Underlay is excellent quality.

April 12, 2012
Unprompted review
All About Underlay logo

Reply from All About Underlay

Thank you for your recommendation

Rated 5 out of 5 stars

Fantastic service

Great quality and service.
Great price arrived when stated.
Would highly recomend

April 9, 2012
Unprompted review
All About Underlay logo

Reply from All About Underlay

Thank you for your recommendation

Rated 5 out of 5 stars

great service

hi i ordered my underlay and it was delivered within about 4 days great

April 9, 2012
Unprompted review
All About Underlay logo

Reply from All About Underlay

Thank you for your review

Rated 4 out of 5 stars

Helpful website, would use again and recommend to others

No problem in recommending to anyone. However, it's worth noting that website states standard delivery is normally next working day whereas after you've ordered and when you receive confirmation of despatch this says to allow 2-3 working days for receipt. My goods arrived after 2 days.

April 4, 2012
Unprompted review
All About Underlay logo

Reply from All About Underlay

Thank you for the feedback - we will investigate the discrepancies.

Rated 5 out of 5 stars

Excellent service

The ordering system was very simple and delivery was prompt. Will be using this company again in the future.

April 3, 2012
Unprompted review
All About Underlay logo

Reply from All About Underlay

Thank you for the feedback.

Rated 5 out of 5 stars

Superb

Phoned for advice on a esoteric question about replacing underlay for better sound and impact dampening (young children!). Ended up speaking to the boss who gave excellent advice.
Underlay delivered speedily and now it's fitted the difference is marked. Price was excellent as well. Many thanks

March 25, 2012
Unprompted review
All About Underlay logo

Reply from All About Underlay

Glad we could help.

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