All Diamond Reviews 1,290

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like rings and necklaces look even better in person than in photos. Many appreciate the excellent service, highlighting efficient order processing, helpful communication, and the care taken with packaging and presentation. People are particularly happy with the beautiful craftsmanship and the overall value for money. However, some customers experienced issues with delivery times, mentioning that items arrived later than expected or promised, sometimes missing important dates. A few reviewers also noted problems with ring sizing, with some items not being resized as agreed or bands deforming due to thin design.

What people talk about most

Product

Consumers generally express high satisfaction with the product quality. Many reviewers describe their rings... See more

Delivery service

Customers generally report positive experiences with delivery service, often praising quick and timely... See more

Quality

Users describe positive interactions with quality. Many customers are delighted with the craftsmanship,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the personal, transparent, and... See more

Order

People report positive experiences with order. Customers found the ordering process straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Double row diamond ring. Had to be made up special as not in stock. Asked for a delivery date before the 18th Arrived a week earlier than expected. Special thanks to Albie (customer services) It... See more

Company replied

Rated 5 out of 5 stars

Ordered a bit late and one item had to be made!Cue panic when Customer Service notified me. I explained that one of the gifts was for someone awaiting major surgery and the other for her twin sister... See more

Company replied

Rated 5 out of 5 stars

The diamond ring I bought was value for money and the best price available of all the diamond companies. Order processed correctly and arrived on time. It is a very lovely ring and I am extremely s... See more

Company replied

Rated 5 out of 5 stars

Lovely ring I ordered a bespoke platinum diamond ring exactly what I expected .. Albie was very helpful..I emailed the way I wanted the design .. and ring arrived and was happy with the ring perfec... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer

Written by the company

Visit All Diamond for the largest selection of beautiful UK handcrafted diamond jewellery.

All Diamond LTD

Written by the company

What Is All Diamond Jewellery?
Jewellery is a dream made real. Jewellery is a gift that makes clear our plans for a lifetime. Jewellery enhances beauty. Jewellery transforms the most precious elements of nature and adds them to our bodies to last a lifetime and beyond. Everybody’s dreams are unique, but jewellery expresses those dreams in a visible form. All Diamond’s collection of unique jewellery makes dreams a reality for you and for those to whom you give the gift of our exquisite jewellery. All Diamond specialises in the special. Our designers and craftsmen work magic with the Earth’s oldest, most durable, most precious, metals and gemstones. All Diamond artists, jewellers and metalworkers transform cold stone into fiery diamond, cold metal into warm, precious gold. All done to make your dreams, your emotions, your beauty, into reality.
Value That Won’t Be Beaten
Although we’re based in London, our service and value are worldwide. When you buy jewellery from All Diamond, the delivery is free, secure and fast, wherever you live in the world. Because first impressions count, your purchase will be sent to you in our beautiful signature packaging. The delight with All Diamond jewellery begins before you even open the box!

A Lifetime Of Quality

Quality Is A Delight Forever

All Diamond guarantees its jewellery products for a lifetime. If our jewellery fails due to faulty manufacture or materials, then we will repair or replace it free of charge.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Really excellent service..

Really excellent service... we ordered a ring that was a bit too large and All Diamond dealt with it faultlessly. Nothing was too much trouble - the replacement now fits perfectly. Delighted.

February 2, 2026
Unprompted review
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Reply from All Diamond

Thank you so much for your lovely review. We are delighted to hear that we were able to help resolve the sizing issue smoothly and that the replacement ring now fits perfectly. It is great to know you were happy with the service and that everything was handled without any trouble.

All Diamond Team

Rated 5 out of 5 stars

the product looks fab with what i feel…

the product looks fab with what i feel excellent value for money , well presented and delivered when promised
definately recomend

January 30, 2026
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Reply from All Diamond

Thank you for your lovely review. We are really pleased to hear that you were happy with the product, felt it was excellent value for money, and that it arrived well presented and on time. Thank you very much for the recommendation.

All Diamond Team

Rated 5 out of 5 stars

You guys did an amazing job with my…

You guys did an amazing job with my order the packaging was perfect and the ring was exactly how was described to me only issue was took a while to ship but other than that everything was perfect

January 27, 2026
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Reply from All Diamond

Thank you for taking the time to leave your review.

We are really pleased to hear that you were happy with the packaging and that the ring was exactly as described. We do appreciate your patience regarding the shipping time and understand that waiting can be frustrating.

Thank you again for your support.

All Diamond Team

Rated 5 out of 5 stars

Very happy with the purchase and the…

Very happy with the purchase and the communication

January 19, 2026
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Reply from All Diamond

Thank you for your review. We are really pleased to hear that you were happy with your purchase and the communication throughout.

All Diamond Team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️Sparkle

⭐️⭐️⭐️⭐️⭐️
I had an amazing experience with All Diamond! The customer service was absolutely excellent — very helpful, friendly, and quick to respond to all my questions. I felt supported throughout the whole process, which made everything stress-free and enjoyable.

The rings are truly beautiful, even better than I expected. The quality, craftsmanship, and sparkle are outstanding, and I’m completely in love with them. You can really see the care and attention that goes into every detail.

I would 100% recommend All Diamond to anyone looking for gorgeous rings and great customer service. Thank you for such a wonderful experience!

January 12, 2026
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Reply from All Diamond

Thank you so much for your wonderful review.

We are absolutely delighted to hear that you had such a positive experience with us and that our customer service made the process stress free and enjoyable. It means a great deal to know you felt supported throughout.

We are also thrilled that you love the rings and that the quality, craftsmanship and sparkle exceeded your expectations. Your kind words about the care and attention to detail truly mean a lot to our team.

Thank you very much for the recommendation and for choosing us. We really appreciate your trust and support.

All Diamond Team

Rated 5 out of 5 stars

sapphire and diamond ring

Ordered a sapphire and diamond ring. Had to wait a few weeks as it wasn't in stock. Excellent communication throughout. The the ring is beautiful and my wife loves it.
Great service.

January 19, 2026
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Reply from All Diamond

Thank you for your lovely review. We are really pleased to hear that the communication kept you well informed while the ring was being made, and that the wait was worthwhile. It is wonderful to know the sapphire and diamond ring is beautiful and that your wife loves it.

Thank you for your kind words about the service.

All Diamond Team

Rated 5 out of 5 stars

Excellent service

Excellent service! I purchased a beautiful bracelet for my wife as a Christmas present, the item was beautifully made, well packaged and arrived swiftly via Royal Mail special delivery. Unfortunately my wife didn't like the design I picked so decided to return it. The service provided was second to none, they agreed the return no questions asked and the money was back in my account within 48 hours of them receiving the return. I guess I'm writing this review to highlight how good the returns process was, so anyone unsure if they should buy or not, they can rest assured that the return will be processed easily and quickly should you decide to return anything. All you have to do is pay for special delivery via Royal mail which costs around £10 (so the item is insured), which in the grand scheme is very little considering the items value and the swiftness it allows everything to be processed. Thanks again Albie & the team ♥️

January 14, 2026
Unprompted review
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Reply from All Diamond

Thank you so much for taking the time to leave such a detailed and thoughtful review.

We are delighted to hear that you were happy with the quality, presentation and delivery of the bracelet, and we really appreciate you highlighting your experience with our returns process. We understand that choosing jewellery can be very personal, so making returns simple and stress free is extremely important to us.

It means a great deal to know that the return and refund were handled quickly and smoothly, and that this gave you confidence in shopping with us. Thank you as well for your kind words about Albie and the team, they will be very much appreciated.

We truly value your trust and support, and we hope to be able to help you again in the future.

All Diamond Team

Rated 5 out of 5 stars

Such a beautiful neckless

Hi I was looking for a diamond neckless and come across all diamonds was a bit apprehensive at first but then I read the reviews on Trustpilot and they were amazing. I then used there WhatsApp chat to ask questions ( which is a amazing feature )and the response was very quick and I was chatting with a actual person and not a bot , they answered all my questions and were very helpful so I took the plunge and purchased the item I wanted. The delivery was next day and arrived before the time given amazing once the item arrived I could not wait to open and have a look the packaging was amazing and very luxurious and smooth had a beautiful note on the box pleasantly surprised when I opened the box for the neckless I was so impressed with the neckless it was breathtaking exactly as described if not better so sparkly and attention to detail was amazing I will Definitely be purchasing many more times from all diamonds again in the future and will be recommending all diamonds to all friends and family such a amazing experience all diamonds provide from choosing until delivery cannot wait to make my next purchase many thanks to all diamonds for providing a exceptional service amazing

January 8, 2026
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Reply from All Diamond

Thank you so much for taking the time to leave such a detailed and thoughtful review.

We are absolutely delighted to hear that your experience with us exceeded your expectations, from the initial enquiry through to delivery. It is great to know that our WhatsApp chat was helpful and that speaking with a real member of the team gave you the confidence to proceed. We truly believe personal service makes all the difference.

We are also really pleased to hear how much you loved the necklace, the packaging, and the presentation. Knowing that the piece was exactly as described, if not better, and that it made such an impression means a great deal to us.

Thank you for your kind words and for recommending us to your friends and family. We look forward to helping you again with your next purchase.

All Diamond Team

Rated 5 out of 5 stars

Highly recommended

Bought a white gold diamond engagement ring from here. My fiance is made up with it, she said yes, anyway their after service and customer service where the reason I gave 5 stars. I couldn’t fault this company at all.

January 5, 2026
Unprompted review
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Reply from All Diamond

Thank you so much for your fantastic review. Congratulations on the engagement, we are absolutely delighted to hear that she loved the ring and said yes.

It means a great deal to us that our after service and customer service stood out and earned your 5 stars. Thank you for trusting us with such an important purchase.

All Diamond Team

Rated 5 out of 5 stars

FANTASTIC.

FANTASTIC.. The best company I've ever shopped with, either online or in a retail setting!
The customer service is truly exceptional! Albie in particular was incredibly helpful, going above and beyond.
6 ☆ If i could

January 4, 2026
Unprompted review
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Reply from All Diamond

Thank you so much for your incredible review. We are truly delighted to hear that you had such a fantastic experience with us and that our customer service stood out to you. Your kind words mean a great deal to our whole team, and I will be sure to pass your special thanks on to Albie.

Thank you for your support and trust.

All Diamond Team

Rated 5 out of 5 stars

Really excellent service

Really excellent service, I took a chance and bought a engagement ring on the Friday 26/12/2025 with the hope it will come for New Years when I rung on the 29/12/2025 I was told the ring was made to order and not available in stock I was gutted but the assistant helped me find an alternative ring which was delivered on next day 30/12/2025 I was really happy as it meant I was able to get engaged on New Year's Eve absolutely top class service.

December 29, 2025
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Reply from All Diamond

Thank you so much for sharing your experience. We are absolutely delighted to hear that our team was able to help you find a suitable alternative and ensure delivery in time for such an important moment. It is wonderful to know that everything worked out and that you were able to get engaged on New Year’s Eve.

Thank you for your kind words and for trusting us with such a special purchase. We wish you both all the very best.

All Diamond Team

Rated 5 out of 5 stars

I couldn't be happier with my new ring

I couldn't be happier with my new ring. Kept me updated on what was happening with my new purchase and arrived on time.

December 22, 2025
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Reply from All Diamond

Thank you for your lovely review. We are delighted to hear that you are so happy with your new ring, that you were kept updated throughout the process, and that it arrived on time.

All Diamond Team

Rated 5 out of 5 stars

Super experience with very good…

Super experience with very good customer communications and delivered in time for Christmas. Very happy customer here 😊

December 22, 2025
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Reply from All Diamond

Thank you so much for your wonderful review. We are delighted to hear that you had a great experience, appreciated the communication, and that your order arrived in time for Christmas. We are very happy to hear you are a satisfied customer.

All Diamond Team

Rated 5 out of 5 stars

30th wedding anniversary ring

Looking for a 30th wedding anniversary for my wife. Saw a couple of websites. This one has a nice presentation, easy to use. No fuss. I bought a ring sizer separately to be sure. Ring was delivered with good communication from AllDiamonds and Royal Mail. Arrived, I think she will be delighted with it. Thank you

December 23, 2025
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Reply from All Diamond

Thank you very much for your thoughtful review. We are delighted to hear that you found our website easy to use and that the ordering process was straightforward. It is great to know the communication and delivery went smoothly, and we truly hope your wife loves her ring for such a special anniversary.

Thank you for choosing us and for sharing your experience.

All Diamond Team

Rated 5 out of 5 stars

Great gift delivered on time great…

Great gift delivered on time great customer service

December 23, 2025
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Reply from All Diamond

Thank you for your kind review. We are really pleased to hear that your gift arrived on time and that you were happy with the customer service.

All Diamond Team

Rated 5 out of 5 stars

What a beautiful ring that sparkles

What a beautiful ring that sparkles

Services was outstanding the ring is beautiful and it certainly does sparkle full eternity diamond ring

Made to order and a lovely surprise it arrived before Christmas

December 23, 2025
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Reply from All Diamond

Thank you so much for your wonderful review. We are delighted to hear that you love the ring and that it sparkles just as it should. It is great to know you were happy with the service and that your made-to-order full eternity ring arrived before Christmas as a lovely surprise.

All Diamond Team

Rated 5 out of 5 stars

Brilliant service was kept in the loop…

Brilliant service was kept in the loop all the way through the delivery process .

December 17, 2025
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Reply from All Diamond

Thank you for your great review. We are really pleased to hear that you were kept informed throughout the delivery process and that you found the service brilliant.

All Diamond Team

Rated 5 out of 5 stars

Earings to match a neckless

We had been looking for a pair of earings to match a recently purchased necklace. All Diamonds had exactly what I was looking for. We were not disappointed with the earings and the way they were presented.

December 17, 2025
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Reply from All Diamond

Thank you for your lovely review. We are delighted to hear that you found the perfect earrings to match your necklace and that you were happy with both the earrings themselves and their presentation. It means a lot to know we met your expectations.

All Diamond Team

Rated 5 out of 5 stars

Ordered and delivered in time stated…

Ordered and delivered in time stated and very happy with the goods

December 18, 2025
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Reply from All Diamond

Thank you for your review. We are really pleased to hear that your order was delivered within the stated time and that you are very happy with your ring.

All Diamond Team

Rated 5 out of 5 stars

Service perfect

Service perfect, quality of jewellery second to non. A very professional company and will deffinateley be using again

December 18, 2025
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Reply from All Diamond

Thank you so much for your wonderful review. We are delighted to hear that you found the service perfect and the quality of our jewellery second to none. Your kind words mean a lot to our team, and we truly appreciate your support. We look forward to helping you again in the future.

All Diamond Team

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