Double row diamond ring. Had to be made up special as not in stock. Asked for a delivery date before the 18th Arrived a week earlier than expected. Special thanks to Albie (customer services) It... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a bit late and one item had to be made!Cue panic when Customer Service notified me. I explained that one of the gifts was for someone awaiting major surgery and the other for her twin sister... See more
Company replied
The diamond ring I bought was value for money and the best price available of all the diamond companies. Order processed correctly and arrived on time. It is a very lovely ring and I am extremely s... See more
Company replied
Lovely ring I ordered a bespoke platinum diamond ring exactly what I expected .. Albie was very helpful..I emailed the way I wanted the design .. and ring arrived and was happy with the ring perfec... See more
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Company details
Written by the company
Visit All Diamond for the largest selection of beautiful UK handcrafted diamond jewellery.
All Diamond LTD
Written by the company
- What Is All Diamond Jewellery?
- Jewellery is a dream made real. Jewellery is a gift that makes clear our plans for a lifetime. Jewellery enhances beauty. Jewellery transforms the most precious elements of nature and adds them to our bodies to last a lifetime and beyond. Everybody’s dreams are unique, but jewellery expresses those dreams in a visible form. All Diamond’s collection of unique jewellery makes dreams a reality for you and for those to whom you give the gift of our exquisite jewellery. All Diamond specialises in the special. Our designers and craftsmen work magic with the Earth’s oldest, most durable, most precious, metals and gemstones. All Diamond artists, jewellers and metalworkers transform cold stone into fiery diamond, cold metal into warm, precious gold. All done to make your dreams, your emotions, your beauty, into reality.
- Value That Won’t Be Beaten
- Although we’re based in London, our service and value are worldwide. When you buy jewellery from All Diamond, the delivery is free, secure and fast, wherever you live in the world. Because first impressions count, your purchase will be sent to you in our beautiful signature packaging. The delight with All Diamond jewellery begins before you even open the box!
A Lifetime Of Quality
Quality Is A Delight Forever
All Diamond guarantees its jewellery products for a lifetime. If our jewellery fails due to faulty manufacture or materials, then we will repair or replace it free of charge.
Contact info
107-111 Fleet Street, EC4A 2AB, London, United Kingdom
- 02081910113
- help@alldiamond.co.uk
- www.alldiamond.co.uk
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service!
Excellent service!! The eternity band that I bought is amazing. The ring was delivered within two days of ordering and was beautifully packaged. I would definitely recommend using All Diamond!!
May 28, 2025
Unprompted review
Reply from All Diamond
Thank you so much for your lovely feedback! We're thrilled to hear that you’re delighted with your eternity band and that it arrived so promptly. It’s wonderful to know you appreciated the packaging and our service. Your recommendation truly means a lot to us. We hope you enjoy wearing your new ring for many years to come!
All Diamond Team
Just received diamond eternity ring…
Just received diamond eternity ring today , and what a lovely ring it is . Albie is a great chap to deal with , first class company, well recommended. Many thanks
Anthony
May 24, 2025
Unprompted review
Reply from All Diamond
Thank you so much for your kind words, Anthony. We’re so pleased to hear that you love your new eternity ring! It’s wonderful to know that Albie made the experience even more special – we’ll be sure to pass along your compliments. Your recommendation means the world to us.
All Diamond Team
Although the ring was not available…
Although the ring was not available straight away,I didn’t have to wait long for it to be available. Delivery was great,nicely packaged.Would definitely recommend and use again.
May 16, 2025
Reply from All Diamond
Thank you for your lovely review! We're glad to hear the short wait was worth it and that you were pleased with the delivery and packaging. We truly appreciate your recommendation and look forward to welcoming you back again in the future.
All Diamond Team
Excellent service
Excellent service! Great communication! Miriam was very kind and helpful! The product is really well made, beautifully packaged and presented! Couldn't be happier with it!
May 16, 2025
Reply from All Diamond
Thank you so much for your wonderful feedback! We’re delighted to hear you’re so happy with your purchase and that Miriam was able to assist you so kindly. It’s great to know you appreciated the quality, packaging and presentation. We truly value your support!
All Diamond Team
Reply from All Diamond
Thank you for your kind words! We're so pleased to hear you’re happy with the product and our communication throughout the delivery process. Your feedback means a lot to us.
All Diamond Team
Great service
May 16, 2025
Reply from All Diamond
Thank you! We're delighted you were pleased with the service.
All Diamond Team
A diamond service!!!
A fast, efficient, profesional service providing beautiful jewellery to customers. I bought a piece as a special gift for someone and it did not disappoint. The item when it arrives was beautifully presented and exceeded my expectations based on both the description and images of the item on the site. I know the person I am giving the item to will be absolutely thrilled with it. Thank you so much and keep doing what you are doing.
May 12, 2025
Reply from All Diamond
Thank you so much for your kind words and thoughtful review. We're delighted to hear that the piece exceeded your expectations and that you were pleased with the presentation. It means a lot to know your gift will bring joy to someone special. We truly appreciate your support!
All Diamond Team
Thank you very much beautiful ring will…
Thank you very much beautiful ring will definitely buy again very good and quick service
May 12, 2025
Reply from All Diamond
Thank you so much for your lovely feedback! We're thrilled to hear you’re happy with the ring and our service. We look forward to welcoming you back again soon!
All diamond Team
Quick delivery the ring is absolutely…
Quick delivery the ring is absolutely stunning would highly recommend
May 12, 2025
Reply from All Diamond
Thank you for your kind words! We're so pleased to hear you love the ring and were happy with the quick delivery. Your recommendation means the world to us!
All Diamond Team
24 Carat Service…AMAZING
A fantastic range of rings, great prices. I put my order in and within hours had an email from their customer service team to check the size was correct and offered to send me a ring sizer..which arrived next day. Ring delivered safely in the timescale quoted and OMG the ring was more spectator than the website did it justice. My wife was over the moon. Thank you to all at All Diamond. Thoroughly recommend.
May 12, 2025
Reply from All Diamond
Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience, from placing your order to the moment your wife received her ring. It’s great to know our team could assist with sizing and that the piece exceeded expectations. We truly appreciate your recommendation and support!
All Diamond Team
great efficient service
great efficient service - really happy with the quality and delivery
April 25, 2025
Reply from All Diamond
Thank you for your kind words! We're so pleased to hear you're happy with the service, quality, and delivery. It was a pleasure serving you!
All Diamond Team
Beautifully presented ring
I purchased a ring but unfortunately a few days later I was told it’s out of stock but if I wait 3-5 weeks I would receive it then, I was worried this was a surprise engagement ring and needed for a certain time but I was assured it would arrive. It certainly did arrive earlier than stated and beautifully wrapped with a lovely box. The ring is lovely and would certainly purchase from this company again
April 29, 2025
Reply from All Diamond
Thank you for sharing your experience! We’re so glad to hear the ring arrived earlier than expected and that you were happy with the packaging. It’s great to know you’re pleased with your purchase, and we’d be thrilled to assist you again in the future. Thank you for your trust!
All Diamond Team
The item was smaller than I thought it…
The item was smaller than I thought it would be, just looks a lot bigger in the pictures but that’s on me for not paying attention to the measurements in the description, And the internal packaging was ripped and damaged.
Although the item is lovely and the box it’s in is fine the overall packaging could be better.
April 24, 2025
Reply from All Diamond
Thank you for your feedback, and we’re sorry to hear about your concerns. We completely understand that buying jewellery online can sometimes be a bit tricky, which is why we offer a 30-day money-back guarantee on most rings in sizes J-Q, and your order qualifies for this if you’d like to return or exchange it for a larger size.
We also take great pride in our luxurious packaging, and while all orders are wrapped in tissue paper to keep everything secure during transit, this paper is primarily for practical use and not part of the final presentation. Unfortunately, it can sometimes tear in transit. That said, we’ve already reached out to offer you free replacement tissue paper to ensure your next order arrives in perfect condition.
We truly appreciate your feedback, and we’ll continue working to improve our packaging. Thank you again for your understanding.
All Diamond Team
Reply from All Diamond
Thank you so much for your kind words! We’re thrilled to hear you’re happy with both the quality and service. It’s always a pleasure to serve you!
All Diamond Team
Had to wait a while for the ring to be…
Had to wait a while for the ring to be made but it was well worth it the wait, Absolutely beautiful ring and my daughter loves it.
April 25, 2025
Reply from All Diamond
Thank you for your wonderful feedback! We’re so glad to hear the ring was worth the wait and that your daughter loves it. It’s an honour to be part of such a special moment, and we truly appreciate your patience!
All Diamond Team
The engagement ring I have bought looks…
The engagement ring I have bought looks amazing, the quality is visibly very good and I am really happy with the product. The size I wanted was out of stock and I was a bit worried as it was a bit short notice but they have sorted me out just in time for my engagement. I highly recommend them.
April 11, 2025
Reply from All Diamond
Thank you so much for your kind words! We're thrilled to hear that you’re happy with the ring and that everything worked out in time for your engagement. Congratulations! It means a lot to us that you noticed the quality and care we put into our pieces. We really appreciate your recommendation and wish you all the best on this exciting new chapter.
All Diamond Team
The ring I ordered was out of stock so…
The ring I ordered was out of stock so had to wait 4 weeks for it but I can't fault customer service at all and my ring is absolutely beautiful, just what I wanted. I would definitely recommend this company.
April 9, 2025
Reply from All Diamond
Thank you so much for your patience and understanding! We're thrilled to hear that the ring was worth the wait and that it’s exactly what you wanted. It’s great to know you were happy with our customer service, and we truly appreciate your recommendation. Wishing you all the best!
All Diamond Team
Great service great quality item
Great service, I was responded too and kept up to date. Waited a while for the piece.. 5 weeks.. I agreed that because I wanted it. When it arrived.. OMG it is unbelievably stunning and the pictures really dont do it any justice.. fabulous quality.. Im so happy with it. Diamond heart pendent
April 12, 2025
Unprompted review
Reply from All Diamond
Thank you so much for sharing your experience! We’re so glad to hear that the wait was worth it and that you're in love with your Diamond Heart Pendant. We completely agree, sometimes pictures just can’t capture the full beauty of a piece! We truly appreciate your patience and your kind words. Wishing you many more moments to cherish with it!
All Diamond Team
This company is an absolute scam!
This company is an absolute scam!
The product I received didn't match the description and the photo, hence it was extremely overpriced for what I actually received. On top of that when I wanted to return, it turned out I need to fully pay for the delivery!!!
April 15, 2025
Unprompted review
Reply from All Diamond
We’re sorry to hear about your experience, and we understand that purchasing jewelry online can sometimes feel uncertain. That's why we offer a full 30-day money-back guarantee on all orders, unless otherwise specified. If you feel that the product didn’t match the description or photo, please reach out to our customer service team so we can address your concerns and assist with the return process. We always strive to ensure our customers are satisfied and will do our best to resolve this matter.
All Diamond Team
Delivery date changed after order
I bought a necklace under the pretence of delivery within 3-5 days.
Couple days later I was told delivery will be 3-5 weeks so obviously missed an important day for the gift.
April 9, 2025
Reply from All Diamond
We sincerely apologise for the inconvenience caused. We do mention on our product page that if an item is out of stock, we will get in touch to provide an estimated delivery date. If you need something sooner, we’re always happy to offer alternatives to help meet your needs. Please reach out to us, and we’ll do our best to assist you moving forward.
All Diamond Team
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