Allegro Reviews 

2,871
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

My experience with Allegro regarding a Beko washing machine warranty claim has been extremely disappointing. I bought the washing machine two years ago through Mall.sk and paid for an extended 5-... See more

Company replied

Rated 1 out of 5 stars

I've ordered 2 packs of 2 walkie-talkies. Meaning one package originally was meant to have 2 walkie-talkies, and I ordered two packages, so I was meant to get 4. But no, I only got 2. I've tried going... See more

Company replied

Rated 1 out of 5 stars

Allegro programmers are possibly brain dead from all the vodka they have for breakfast. The most basic task on any other platform is made difficult on Allegro. Even listing an item for sale is made di... See more

Company replied

Rated 1 out of 5 stars

A few days ago i found out that PayPal is no longer available for people who live outside Poland. I asked the reason behind this and they reply (through Instagram direct) that "Hello 🌞We decided to d... See more

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Company details

  1. Home & Garden

Information provided by various external sources

Allegro - największe aukcje internetowe, najniższe ceny! Kup i sprzedaj!


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1.4

Bad

TrustScore 1.5 out of 5

3K reviews

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No recent history of asking for reviews

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Replied to 94% of negative reviews

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1.4

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(2,871)

407 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not trust Allegro Protect

Parcel gone, post office says they don't have package and allegro protect cannot help me with refund because this package has to be returned to seller! How if package gone. Very bad customer experience!

Replay to Allegro: already contacted, Allegro doesn't helped me

May 11, 2023
Unprompted review
Allegro logo

Reply from Allegro

Please, contact us here: https://allegro.pl/pomoc/kontakt - we'll do our best to help with you with this issue.

Rated 1 out of 5 stars

The customer service is a joke

The customer service is a joke. They don't help when someone get cheated nor they delete fraudulent "sellers" accounts. They don't verify "buyers" false-complaints, even when they are told to and when they get proofs/screens.

Avoid it.

May 9, 2022
Unprompted review
Rated 1 out of 5 stars

Worst Platform for sellers!!!!

Worst Platform for sellers!!!!
Protecting the buyers and destroying the sellers!!!

February 17, 2023
Unprompted review
Allegro logo

Reply from Allegro

Marek, we are continually developing Allegro because we want to meet the high expectations of buyers and sellers. Sellers are our partners in the development of Allegro.

Rated 1 out of 5 stars

Scam site

Did not deliver package. Started a discussion with them for redelivery or refund. They did not redeliver and wrote that they gave me a refund. Refund is not received and the site closed the discussion.
This is a scam. Do not order from here

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant site

Brilliant site, and works really well. Has kept EBay at bay in Poland. Wish we had this in the UK too.

December 7, 2022
Unprompted review
Rated 3 out of 5 stars

Somewhat decent with MANY flaws.

Somewhat decent shopping spot but there are MANY flaws:
- delivery costs and the threshold for the free delivery are way too high,
- in search results, there's no way to sort sellers that ship from abroad,
- they modify the order of the search results to their liking - it's called "sorting with matching" (Sortowanie z dopasowaniem) and it's INCREDIBLY ANNOYING as it's turned on EVERYWHERE if you "sort by price" and there's NO WAY to turn it off. You believe that sorting by price exists here? Think again, it's all modified by Allegro's engine.

There ARE a few pro's though:
- from my experience, the support is nice, friendly and helpful,
- you can find some things that can't easily be found elsewhere.

December 2, 2022
Unprompted review
Rated 5 out of 5 stars

Never had any problems

Never had any problems. People selling there are strangers to allegro staff, that's why I always check seller's rating before ordering.

November 27, 2022
Unprompted review
Allegro logo

Reply from Allegro

Thank you for your comment! :)

Rated 1 out of 5 stars

shady as f

Support agents leaves chat without providing further details. Never experienced such nonsense. They answers first question and just leaves chat. I had questions for seller who did not provided any details or info regarding order delivery tracking for a week. In this case all situation was unclear and felt shady. There was no cancelation options. Support pointed out to open return request (return request for item that seller did not ship) and that the seller has 14 days to decide if he accepts return request. Experience after first purchase at Allegro - not received order or proper support and till now I'm waiting for my 300 euros to be refunded. This is my first and last order from Allegro.. I hope I will receive refund.

September 27, 2022
Unprompted review

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