AMP Reviews 

236
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the helpful staff for providing exceptionally fast responses, professional knowledge, and expert advice on identifying and securing the correct replacement parts. Orders are typically processed and dispatched very quickly, with many essential items successfully arriving the next day or within a remarkably short period. Some reviewers were not happy with significantly delayed dispatches, slow shipping times, and recurring problems regarding expected delivery dates. Customers also shared experiencing poor communication, unfulfilled promises regarding tracking details, and frustrating difficulties when trying to obtain updates on their delayed packages.

What people talk about most

Product

Customers report overall satisfaction and delight with the products and parts available. Reviewers note that... See more

Order

Consumers find the ordering experience to be highly positive, praising the swift delivery times and efficient... See more

Response time

Clients share positive opinions on response_time, highlighting consistently fast and efficient communication.... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting extremely fast... See more

Service

Reviewers highlight positive aspects of service, describing it as helpful, professional, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you need spares for any mower this is the only place to contact! So helpful and go above and beyond their call of duty to deliver what is required. Knowledge is second to none and will offer you t... See more

Rated 5 out of 5 stars

I used AMP when trying to find an aftermarket replacement ignition coil for my vintage Danarm chainsaw. The response from customer services was very prompt and some good advice given. Also said they w... See more

Rated 5 out of 5 stars

I needed a new drive belt for my mower urgently and I made contact with Dylan via email to find out if they could send one asap. He was amazing - very helpful about what I needed and how lon... See more

Rated 5 out of 5 stars

I ordered a throttle cable clamp from this company, for my old mountfield rotary mower. I had excellent communications from them, and had the part in 3 days after ordering it. Excellent service all... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

AMP PARTS


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

236 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(236)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid -nothing received

Order a new belt . Advise take around 5 working days but it's been over a month and still nothing has arrived . I emailed them and they said they look into it and get back to me but since then have ignored my emails . Avoid at all costs. Total waste of money

April 20, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, order didn't arrive wouldn't answer phone or emails, luckily paid via PayPal so managed to get a refund, would avoid company as customer service is non existent

May 13, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID!!!!! Scammers!

AVOID!!!!!
SCAMMERS!!!!
Ordered three DIFFERENT belts at separate times, they sent the same belt three times which doesn’t fit.
They don’t answer emails or calls.

May 5, 2023
Unprompted review
Rated 1 out of 5 stars

No customer services

Firstly, let me say the good part; the goods I ordered did turn-up today by RM 48 post. This frankly surprised me. I was convinced a non-delivery would occur & I'll explain why shortly.

The goods were a pair of alleged Stihl chainsaw chains. I've loaded one but at time of review, not yet tried out.

Now the bad bits:

A) I was warned that couriers had problems & deliveries could be delayed. I'm mot aware of such general problems and indeed suddenly I got an emailed update announcing "despatched".

B) I had no indication of delivery day or method & needed items urgently..

C) After a couple of days of no delivery I both emailed their advertised customer service email address (no reply to date for the now 2 emails I sent) & checked Trustpilot reviews which were extremely low rate & disturbing.

D) I telephoned their published cust servs number & phone was answered & dropped several times. Finally I got an automated response stating no one available - goodbye.

My suggestion:

Avoid as they effectively have zero customer services.

April 20, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute Shambles

Ordered new mower part 3 weeks ago. Part never arrived.tried phoning but never answer the phone. Numerous emails not responded. Had to resort to refund from bank. Avoid.

August 18, 2022
Unprompted review
Rated 1 out of 5 stars

No customer service.

Ordered a part and was sent the incorrect item, they responded immediately to my complaint then fell off the radar, haven't been able to get in contact with someone for over two weeks.
Waiting for a refund and an address I can return the wrong part to.

August 15, 2022
Unprompted review
Rated 1 out of 5 stars

Item not received. Poor Customer service

Placed an order for a mower handle on the 26th May. Website stated dispatched in 24 hours. Still hadn't received item by the 6th June, so I emailed them. i was told the item was OOS and would be in stock on the 8th June. Still no item, so I emailed them again. No response. Called them on the 13th to hear an automated message saying no one was available to take my call. I've had to claim backmy money via PayPal. Avoid this company

June 13, 2022
Unprompted review
Rated 1 out of 5 stars

They have the worst customer service - Do yourself a favor and look elsewhere!…

They have the worst customer service that I have ever experienced. Home loan specialists are impossible to contact. You have to try for weeks at a time, and when you catch them, they are abrupt, unreliable, and clueless.
I applied online for refinancing for PPR, I received an email that I had been pre-qualified, and they then advised me to take the next step.
During this time, they hit my Credit File with multiple inquiries over a short time. I questioned this practice and made a complaint but no answer!
After all the hassle and 'to and fro’ for multiple weeks, they declined my application. I was informed by a short email. I’m stunned by this decision. My credit score is very high with a clean file. My income is good. Is this because I made a complaint? I do not know.
I moved on and refinanced my PPR to NAB Health for a very low interest.
I consider myself lucky not to be stuck with AMP!

June 12, 2022
Unprompted review
Rated 1 out of 5 stars

They don’t deliver very quickly

They don’t deliver very quickly

If you see an item you need advertiser by this company and think their “24 hour dispatch time” means you’ll get the item within a couple of days you won’t. You get an email on order saying they “Aim” within 5 working days, which essentially means you’ll wait 7-10 days for the item. Waste of time, stick to local suppliers!!

June 9, 2022
Unprompted review
Rated 1 out of 5 stars

Totally Useless...

Supplied incorrect part - they do not answer emails or telephone calls - so if you want to waste your money on the wrong parts and dreadful service this is the place for you.....

June 6, 2022
Unprompted review
Rated 1 out of 5 stars

Poor quality 'non-genuine' substandard…

Poor quality 'non-genuine' substandard products only surpassed by their even poorer quality communications and refusal to accept any liability for their actions. They provided an alleged 'equivalent' Mountfield mower belt, which snapped pretty quickly. I purchased a genuine belt from another supplier, and compared the two. The AMP belt was shorter and lighter than the genuine belt, but no response from AMP when the product sent back for examination. Rubbish product, rubbish service. Best avoided.

May 22, 2022
Unprompted review
Rated 1 out of 5 stars

Misleading advertising

Pretty appaling business model, I ordered a chain for a saw described as Stihl and with Stihl's part number. What arrived was a chinese copy. My protest recieved a reply which said that anything they sell described as 'replacement' is actually "non genuine". Might be an idea to describe it as 'non-genuine. Muppets.

April 11, 2022
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service . Was told 3/5 days delivery . Took 2 weeks , tried blaming Royal Mail . Then said will be within 24 hours , guess what? 4 days later no item . Joke of a company! DO NOT USE!

April 4, 2022
Unprompted review
Rated 1 out of 5 stars

5 Months after asking All Mower Parts…

5 Months after asking All Mower Parts UK to amend their poor and misleading description of Stilhl replacement chainsaw chains on their website, All Mower Parts UK have never changed the description as promised to make it clear for other potential customers,

Hopefully once I leave a negative review for this product, other customers will not be duped into purchasing these inferior chain saw chains that come from Australia. If customers do not want to purchase Stihl chains, they would be better to purchase
Oregon chains. All Mower Parts UK chains do not hold up and this must be the reason for not changing the description to alert other customers of these poor chains.

Talk about air miles also coming from Australia. This is probably another reason why thy continue with the same misleading listing on their website.

All Mower Parts UK web site does not state the brand name, where it is sourced and most importantly does not state to fit a Stihl Chainsaw. Instead they lead off in the title by stating Stihl Chainsaw Chain etc. There is virtually no description.

Why not provide this information to assist potential customers to help make a purchasing decision?

These are crap chains!

February 4, 2022
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful, same as the others, told me item dispatched but nothing delivered and not get reply’s via email and they don’t answer the phones. It’s a scam company.

October 18, 2021
Unprompted review
Rated 1 out of 5 stars

Don't waste your money or time.

Don't waste your money or time.
I wish I had looked here before ordering parts for a Mountfield Mower. I had email comms with them prior to order establishing which parts I needed.
Placed the order, had email confirmation and 2 months later still no goods, no response to emails, FB messages, and the phone is never answered. Scam artists as far as I am concerned.

September 14, 2021
Unprompted review

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