AMP Reviews 

236
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the helpful staff for providing exceptionally fast responses, professional knowledge, and expert advice on identifying and securing the correct replacement parts. Orders are typically processed and dispatched very quickly, with many essential items successfully arriving the next day or within a remarkably short period. Some reviewers were not happy with significantly delayed dispatches, slow shipping times, and recurring problems regarding expected delivery dates. Customers also shared experiencing poor communication, unfulfilled promises regarding tracking details, and frustrating difficulties when trying to obtain updates on their delayed packages.

What people talk about most

Product

Customers report overall satisfaction and delight with the products and parts available. Reviewers note that... See more

Order

Consumers find the ordering experience to be highly positive, praising the swift delivery times and efficient... See more

Response time

Clients share positive opinions on response_time, highlighting consistently fast and efficient communication.... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting extremely fast... See more

Service

Reviewers highlight positive aspects of service, describing it as helpful, professional, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you need spares for any mower this is the only place to contact! So helpful and go above and beyond their call of duty to deliver what is required. Knowledge is second to none and will offer you t... See more

Rated 5 out of 5 stars

I used AMP when trying to find an aftermarket replacement ignition coil for my vintage Danarm chainsaw. The response from customer services was very prompt and some good advice given. Also said they w... See more

Rated 5 out of 5 stars

I needed a new drive belt for my mower urgently and I made contact with Dylan via email to find out if they could send one asap. He was amazing - very helpful about what I needed and how lon... See more

Rated 5 out of 5 stars

I ordered a throttle cable clamp from this company, for my old mountfield rotary mower. I had excellent communications from them, and had the part in 3 days after ordering it. Excellent service all... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

AMP PARTS


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(236)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Sent an email enquiry late on the 10th October with a query regarding part required to repair my broken lawn mower. I received a very quick response early the next morning with a helpful link to order the exact part required to hopefully fix the problem. Excellent communication, really fast response and free delivery. Really impressed thank you

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Customer Service A+++

Prompt delivery, had a bit of an issue with the parcel, the customer service teams response was just amazing.

Prices are really competitive, and a great choice of parts.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

I was struggling to find parts that…

I was struggling to find parts that were compatible with my 30 year old lawn mower. I sent an email asking if the parts shown on their Web site were compatible and received a reply the next day. I placed the order and the parts were dispatched the next day. So very happy with every aspect of my dealings with All Mower Parts.

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

Broken mower handle

The team helped tremendously as we tried to find a part for an old (10+years) push mower with a broken handle.
The support and interest in my replacement problem is second to none - THANKS

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

Remarkably good service.

Fast response by email, confirmed the correct part that I needed and were half the price of other less helpful companies. I will definitely use these people again.

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

I had a great experience with AMP

I had a great experience with AMP. They helped me quickly diagnose the issue with my Stiga ride-on mower and advised on the correct part to order. Good price, quick delivery and excellent customer service. Thank you very much, I will be using AMP again.

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Top Team!

My experience has been superb. I ordered two pairs of blades for my Stiga mower in May from AMP and didn't get around to fitting them until this weekend. I realised I'd ordered the wrong blades. I emailed AMP who responded within a couple of hours, helped me to determine which deck I had and we ordered the correct bigger blades. They said I could send the originals back for a refund. Doesn't get better than that!

September 5, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID: All-round bad service and company. Sent out wrong parts multiple times, provided very poor quality knock-off products listed as original brand parts, communication was incredibly poor and dismissive, requested me to pay for returning incorrect items. Waste of time and money.

August 1, 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service, wrong parts sent and chased with multiple email and calls not heard back from them. Mower been out of action for a week and i am now out of pocket and have to pay for parts elsewhere. Will not be using again.

August 15, 2023
Unprompted review
Rated 1 out of 5 stars

Total scam

Never received the order even after two months, they sent one email saying it would be delivered the 31st of June which isn't even a real date! Zero customer service, no replies to several emails, noone answers the phone, luckily my bank helps with refunding me from this scam company. How are they allowed to continue operating?

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, helpful on the phone and via email providing guidance on which items are compatible with my HUSQVARNA and HONDA Tools. Great Value for money and quick supply of items. Mark.

June 9, 2023
Unprompted review
Rated 4 out of 5 stars

Next day shipping, eight working days delivery

Expectations on delivery dates need clarifying on the website. I'm leaving this review because I found all the recent ones on this site reflecting the experience I was having - delivery still overdue a week later than expected, the same templated email response about next day dispatch through Royal Mail 24 but no tracking as it was under 2kgs etc.
My product did however arrive after I contacted them and it came Royal Mail signed for. I'm sure my contacting them prompted the item dispatch as I hadn't received a dispatch note for the item before then which the original order confirmation said I should expect when processing completed. I would advise customers to pay through Paypal which the site currently accepts and contact them if you haven't received the item by your expected date. If AMP managed the final shipping/tracking of goods a little better I'd have no issues recommending them as a supplier.
On a final note to some of the other reviews, as far as I can tell, my part does also appear to be a genuine part (Husqvarna motor). Thanks

June 14, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS AVOID

I feel stupid now, having read these reviews as I have been affected like so many on here.I ordered replacement blades and didn't;t get a confirmation email so emailed the company who said it had been dispatched to royal Mail but they can't track it as it's under 2kgs.
I emailed again and got the exact same reply, word for word.
SCAMMERS AVOID!

June 2, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look