All Round Fun Reviews 

6,741
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

Had a decent online experience. I had problems with registering at the time possibly due due to site maintenance. After buying from them I got a dispatch notification the next working day. I only rece... See more

Rated 5 out of 5 stars

Recently purchased Santa Clara 4 Seater Sofa Set With Storage, excellent delivery within 2 days. Delighted with the purchase, good quality. A couple of issues, the screws were missing and a mark on o... See more

Rated 5 out of 5 stars

I ordered from this company on the basis that the garden item was a very good price. The order confirmation email came through fine. Next day I had notification from the delivery company that the ite... See more

Rated 5 out of 5 stars

Ordered a garden table and 4 chairs on the Thursday, rang the next day to ask if they send an automated email, as we hadn't received one. The guy I spoke to was very helpful and sent me a manual email... See more

Company replied

Company details

  1. Hot Tub Store
  2. Game Store
  3. Garden Center
  4. Outdoor Furniture Store
  5. Toy Store

Written by the company

All Round Fun was established in 2005 and we’ve been bringing you an exciting range of indoor and outdoor play equipment, garden swings, playcentres, trampolines, swimming pools, and games tables ever since. We recently added a range of garden furniture and accessories as well as an exciting range of Christmas Trees and decorations. Based in Manchester, we have an extensive selection of in-stock items in our warehouse, meaning that products can often be sent to you with next working day delivery. Our range has been specifically chosen to offer great quality at affordable prices, and we pride ourselves on our excellent customer service. You can shop our full range of products in the comfort of your own home on our website or, if you prefer, call us on 0800 043 0437 between 9am-5.30pm, Monday to Friday, to speak to a customer service advisor.


Contact info

3.8

Great

TrustScore 4 out of 5

7K reviews

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3.8

All reviews

(6,741)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Had a decent online experience

Had a decent online experience. I had problems with registering at the time possibly due due to site maintenance. After buying from them I got a dispatch notification the next working day. I only received half the item, problem with the courier but All Round Fun was quick to correct this. Overall, I'm pretty happy.

August 15, 2022
Rated 1 out of 5 stars

terrible experience

I purchased a trampoline that worked out good value using the 25% off promotion. A few days later I was contacted by All Round Fun looking for another £60 delivery surcharge, due to the weight of the item and my address - yet none of these additional cost requirements were stated at the time of purchase. I then asked to escalate the issue to a manager which was refused. I cancelled the order and will never be using All Round Fun again.

August 15, 2022
Rated 5 out of 5 stars

A nice garden/patio set.

A nice garden/patio set.
I had not heard of this company until I found it on a search engine. I thought the price was really good for this set and so I bought it, hoping that I hadn't bought rubbish. I am really happy and the quality is good for the price. I received the order within days of placing it. All in all I am very satisfied so far.

August 13, 2022
Rated 1 out of 5 stars

Still waiting for refund

Ordered a pool on the 26th July told will be delivered in 2 days then was sent a message on the 2nd of August saying out of stock am still waiting for my money back 26th August still no money

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Easy process from ordering to delivery

Easy process from ordering to delivery
Product very good
Will definitely use this company again

August 12, 2022
All Round Fun logo

Reply from All Round Fun

Hi Glen,

We are pleased to read your lovely review. Thank you for taking the time to post it.

Please do let us know if you need anything.

Kind Regards,

Customer Services

Rated 5 out of 5 stars

Love the chairs

Love the chairs, look stunning, one was faulty but was replaced in a couple of days, would totally recommend All Round Fun, five out of five for their customer services too.

August 11, 2022
All Round Fun logo

Reply from All Round Fun

Good Afternoon Lisa,

Thank you for your great review. We do try our best to offer the best possible service to our customers.

Great to hear we met your expectations.

Kind Regards,

Customer Services

Rated 5 out of 5 stars

Easy to purchase

Easy to purchase, delivery as instructed perfect , easy instructions, when together really well LOOKS GREAT

August 11, 2022
All Round Fun logo

Reply from All Round Fun

Good Afternoon Gary,

Thank you for leaving a great review, it is much appreciated. It is awesome to hear that all went well with the order.

Kind Regards,

Customer Services

Rated 5 out of 5 stars

It’s quiet good quality and the price…

It’s quiet good quality and the price is good as well. My wife put it up in her own with not much trouble.

August 11, 2022
All Round Fun logo

Reply from All Round Fun

Hi Thomas,

Thank you for taking the time to post a great review.

We are pleased that we lived up to your expectations and we hope that you enjoy the order!

Kind Regards,

Customer Services

Rated 1 out of 5 stars

ABSOLUTE SCAMMERS

I payed £339 for a splash park from this supposed company 2 days delivery they said it never arrived so I cancelled the order and they said they would refund my money, they never did. I am starting to believe these are SCAMMERS and I will be taking legal advice
They are not replying to my emails and not answering the telephone. STILL NO REFUND shocking

August 11, 2022
All Round Fun logo

Reply from All Round Fun

Hi Gary,

Thank you for you taking the time to leave a review. I am sorry that this has not been processed for you. I will certainly raise this with the relevant team for you and will confirm for you as soon as possible.

Apologies for any inconvenience caused.

Kind Regards,

Customer Services

Rated 1 out of 5 stars

Poor customer service ,very poor…

Poor customer service ,very poor communication from this company .
I have cancelled my order,would not recommend !

August 10, 2022
All Round Fun logo

Reply from All Round Fun

Good Morning,

Please accept our apologies for the issues with your order, I am sorry that the item was not in stock to send and that the order would be delayed.

I can see my colleague has cancelled the order for you due to the delay.

Kind Regards,

Customer Services

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