ALLSAFE Reviews 

10,953
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

The staff where great, helpful, informative, finding solutions to payment issues. only small thing is the main door to the lockers is not automated, weighs a lot and makes it very awkward to get throu... See more

Company replied

Rated 4 out of 5 stars

Generally good Staff could put your delivery to the wrong unit but we now follow up each delivery to ensure it does not repeat. The conditions of units and common area could be better serviced and... See more

Company replied

Rated 5 out of 5 stars

The service is excellent; the staff think along with you and are flexible. Robert thought carefully with us about the larger items that needed to be moved. Even though he had a full schedule, he still... See more

Company replied

Rated 5 out of 5 stars

AllSafe was exactly what we needed to move all our household goods into. Mike made the process so easy, even when we had an unusual situation of needing the movers to park in the AllSafe parking lot.

Company replied

Company details

  1. Storage Facility
  2. Moving Supply Store

Written by the company

Je kunt veel ruimer leven dan je denkt. Heb je te veel spullen en steeds de wens om groter te wonen? Of wil je juist kleiner gaan wonen, maar kan je geen spullen wegdoen? ALLSAFE Mini Opslag biedt jou de ruimte om te wonen en te werken!

ALLSAFE Mini Opslag - Geeft Ruimte

Written by the company

De beste service voor de laagste prijs
Uniek alarm per unit
Gratis transport

Contact info


4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.6

All reviews

(10,953)

1,590 reviews in the last 12 months

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Rated 2 out of 5 stars

The storage is great, but there are other issues.

The storage is great, some of the staff are great, some not so good but always polite anyways. The problem is that their barrier has caused damage to my car and I’ve emailed them multiple times about it and I’m getting ignored. They told me they saw the cctv footage but are probably waiting until it’s deleted before they reply to my email. They keep sending me other mails unrelated to my issue and are incredibly fast to call or reply when you want to rent a unit (within hours) but when it comes to them dealing with an issue they suddenly can’t write an email anymore or call me? It’s been over a week (21st January) since it happened and I sent the first email.

For storage I would recommend them for sure but for things like this situation they handle it poorly and there is 0 customer service in cases like this and I really hate to say it because up until this point I was having a great experience using their services but not so much anymore

January 20, 2023
ALLSAFE logo

Reply from ALLSAFE

Hi Daniel,

Thank you for your review.

Could you contact me at webcare@allsafe.nl? I would like to forward your complaint to the relevant department that deals with this.

Awaiting your reply.

Regards,

Sven
Customerservice ALLSAFE Mini Opslag

Rated 5 out of 5 stars

The best for storage spaces

The best place you can store your belongings if you are an international student during the summer break Great variety of storage places, great service, and extraordinarily kind staff that assist you at every stage of moving your chattels.

January 20, 2023
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Geachte heer/mevrouw,

Hartelijk dank voor het delen van uw positieve ervaring met ALLSAFE.

Fijn om te lezen dat u tevreden bent en bedankt voor de mooie complimenten.

Met vriendelijke groet,
Kim
Klantenservice ALLSAFE Mini Opslag

Rated 5 out of 5 stars

Nice experience

Very good for me, helpful people.

January 12, 2023
ALLSAFE logo

Reply from ALLSAFE

Dear Alexandru,

Thank you for this positive review.

Regards,

Sven
Customer support ALLSAFE Mini Opslag

Rated 5 out of 5 stars

Excellent

Excellent infrastructure and staff. Very satisfied.

December 22, 2022
ALLSAFE logo

Reply from ALLSAFE

Dear sir Grimaldi,

Thank you for your positive review.

Kind regards,

Kim
Customerservice ALLSAFE Mini Storage

Rated 1 out of 5 stars

Unexplianed reimbursment of deposit

You must explain everything, Never leave unexplained details.
It makes you look Not Transparent in your system.

November 26, 2022
ALLSAFE logo

Reply from ALLSAFE

Geachte heer Calvillo,

Bedankt voor uw review.

Zou u mij wat meer informatie willen mailen op webcare@allsafe.nl?

Ik hoor graag van u.

Met vriendelijke groet,

Kim
Klantenservice ALLSAFE Mini Opslag

Rated 1 out of 5 stars

And it's getting more interesting

And it's getting more interesting. Your month has 25 days? I just received a payment request on my bank account and since I had only to accept or deny that means if I deny it, I'll be in trouble. Right? Just to inform you that I purchased a storage in october 31. Great business. Next payment is december 20?

November 25, 2022
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Beste Semir,

Bedankt voor uw review.

Wij incasseren altijd de 25e van de maand.

Voor verdere vragen of opmerkingen mag u altijd een mailtje doen naar webcare@allsafe.nl

Ik hoop u hierbij voldoende geïnformeerd te hebben.

Met vriendelijke groet,

Kim
Klantenservice ALLSAFE Mini Opslag

Rated 5 out of 5 stars

Friendly and informative staff fast…

Friendly and informative staff fast reaction to my questions

November 19, 2022
ALLSAFE logo

Reply from ALLSAFE

Dear Chris,

Thank you for your positive review.

With kind regards,

Kim
Customerservice ALLSAFE Mini Storage

Rated 5 out of 5 stars

Excellent experience at ALLSAFE !

ALLSAFE was so efficient and professional all through. I started looking for space in Forepark and the staff there were very helpful and sent me to Leiderdorp as I needed a bigger space. The Leiderdorp staff were very pleasant, efficient, and fast!. Packing, transporting, and storing the goods; Dennis was our hero! so professional and very polite, really hard working. A big thank you to ALLSAFE staff, we are truly grateful!

November 9, 2022
ALLSAFE logo

Reply from ALLSAFE

Dear madame Ouko,

Thank you for your review!
We will pass your compliments to our office staff members!

Kind regards,

Sven
Klantenservice ALLSAFE Mini Opslag

Rated 5 out of 5 stars
ALLSAFE logo

Reply from ALLSAFE

Geachte heer Tillie,

Dank u zeer voor deze positieve beoordeling! Fijn om te lezen dat u zo tevreden bent over onze service.

Met vriendelijke groet,

Kim
Klantenservice ALLSAFE Mini Opslag

Rated 5 out of 5 stars

I came here to send a package

I came here to send a package, Robert really helped me a lot, he is very friendly

October 31, 2022
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Dear sir/madame,

Thank you for your positive review.

Kind regards,

Kim
ALLSAFE Mini Storage

Rated 5 out of 5 stars

Excellent

Excellent quality of the services. Very kind and professional personnel.

October 25, 2022
ALLSAFE logo

Reply from ALLSAFE

Dear sir/madame,

Thank you for your positive review.

Kind regards,

Sven
ALLSAFE Mini Storage

Rated 4 out of 5 stars

Tot nu toe (periode is nog kort) zeer…

Tot nu toe (periode is nog kort) zeer tevreden

October 4, 2022
ALLSAFE logo

Reply from ALLSAFE

Beste Tineke,

Hartelijk dank voor het delen van uw positieve ervaring met ALLSAFE.

Met vriendelijke groet,

Sven
Klantenservice ALLSAFE Mini Opslag

Rated 5 out of 5 stars

recommended.

Friendly, helpful, all worked as expected, thanks.

September 19, 2022
ALLSAFE logo

Reply from ALLSAFE

Dear Paul,

Thank you for your positive review.

Kind regards,

Sven
ALLSAFE Mini Storage

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable and very helpful staff. Room was clean and tidy. Inquiries dealt with promptly and professionally. I would both use them again and also recommend them to friends.

September 14, 2022
ALLSAFE logo

Reply from ALLSAFE

Dear sir/madame,

Thank you for your positive review.

Kind regards,

Sven
Customer support ALLSAFE Mini Opslag

Rated 5 out of 5 stars

Good service

September 23, 2022
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Dear Robin,

Thank you for your positive review.

Kind Regards,

Sven
Customer Support ALLSAFE Mini Opslag

Rated 5 out of 5 stars

Very professional and helpful staff

Very professional and helpful staff, clearly explained the options, prices and the agreement itself regarding the self-storage unit rental, providing all the packing materials, including a van to transport the stuff if needed. The unit itself is clean, climate-controlled and the storage facility shows good security.

September 1, 2022
ALLSAFE logo

Reply from ALLSAFE

Dear sir/madame,

Thank you for your positive review!

Kind regards,

Sven
Customer service ALLSAFE Mini Opslag

Rated 5 out of 5 stars

5 stars

No comments, no complains. Service is perfect.

September 6, 2022
ALLSAFE logo

Reply from ALLSAFE

Dear sir/madame,

Thank you for sharing your positive experience at ALLSAFE.

Kind regards,

Sven
Customer service ALLSAFE Mini Opslag

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