ALLSAFE Reviews 

10,954
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

The staff where great, helpful, informative, finding solutions to payment issues. only small thing is the main door to the lockers is not automated, weighs a lot and makes it very awkward to get throu... See more

Company replied

Rated 4 out of 5 stars

Generally good Staff could put your delivery to the wrong unit but we now follow up each delivery to ensure it does not repeat. The conditions of units and common area could be better serviced and... See more

Company replied

Rated 5 out of 5 stars

The service is excellent; the staff think along with you and are flexible. Robert thought carefully with us about the larger items that needed to be moved. Even though he had a full schedule, he still... See more

Company replied

Rated 5 out of 5 stars

AllSafe was exactly what we needed to move all our household goods into. Mike made the process so easy, even when we had an unusual situation of needing the movers to park in the AllSafe parking lot.

Company replied

Company details

  1. Storage Facility
  2. Moving Supply Store

Written by the company

Je kunt veel ruimer leven dan je denkt. Heb je te veel spullen en steeds de wens om groter te wonen? Of wil je juist kleiner gaan wonen, maar kan je geen spullen wegdoen? ALLSAFE Mini Opslag biedt jou de ruimte om te wonen en te werken!

ALLSAFE Mini Opslag - Geeft Ruimte

Written by the company

De beste service voor de laagste prijs
Uniek alarm per unit
Gratis transport

Contact info


4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

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1-star

Asks customers to review

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4.6

All reviews

(10,954)

1,709 reviews in the last 12 months

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Rated 1 out of 5 stars

The app is very poorly built

The app is very poorly built. I was stuck inside their location and no one was answering the phone. Its a business bound to fail if they can't fix this.

The storage facility is ok.

July 16, 2023
ALLSAFE logo

Reply from ALLSAFE

Dear mister Narain,

I'm sorry to hear that you are not satisfied with our app.

We take your feedback very serious.

With kind regards,

Marieke
Customerservice ALLSAFE Mini Storage

Rated 1 out of 5 stars

scam

I cannot imagine how it is to work for this company with the current pricing policies. As an employee, your self-worth after telling all this nonsense is for sure 0, because you are paid to act as a useless clown of the company and misinform the customers. How sad! 🤡🤡🤡

Here you can read what is wrong with the company as many people already wrote it in previous reviews:

They make the prices really hard to find on their website. They will call you and tell you very good prices via phone, then when you go there the prices will be much higher.

The story is that the prices are changing depending on how many available spaces are left and that is why suddenly after 1 day the prices are almost double.

Then they say, that I might have seen the weekly prices blablabla and we have 3 months for free. Then if you calculate the real cost/ month you realize that it is much more expensive then what they said. Go to another company, like Shurguard if you don't want to play these games. They also canceled my appointment 10 minutes before so they wasted my time 2 times.

July 7, 2023
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Dear mister/miss Olah,

I'm sorry to read that you are not satisfied with our services.

Can you send an email to klantenservice@allsafe.nl with some more information about your appointment and the location you went?

I'd like to hear from you so we can approve ourselves.

With kind regards,

Marieke
Customerservice ALLSAFE Mini Storage

Rated 5 out of 5 stars

Great service

Great service! The assistant was really clear and explained everything very detailed. Besides that, she helped me finding the perfect size storage that I needed! The storage was in perfect conditions. Definitely recommend!

May 23, 2023
Unprompted review
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Reply from ALLSAFE

Dear Lucas,

Thank you for your positive review and compliments!

I'm wishing you a pleasent renting time with us.

With kind regards,

Marieke
ALLSAFE Mini Storage

Rated 5 out of 5 stars

Noel & Kenny in ALLSAFE Lelystad are amazing

I have used ALLSAFE Lelystad for a half a year, and the manager Noel and Kenny there are absolutely amazing. I rarely see employees working with customer-oriented mind in Europe, but they are wonderful individuals who work as I am the most important guest for them. I will definitely use it again for my satisfaction and I highly recommend ALLSAFE especially the Lelystad one.

May 12, 2023
ALLSAFE logo

Reply from ALLSAFE

Dear mister Lee,

Thank you for your positive review en compliments about my co-workers!

Very nice to know you are happy with ALLSAFE.

With kind regards,

Marieke
Customerservice ALLSAFE Mini Storage

Rated 5 out of 5 stars

Well I'm yet to see what they are…

Well I'm yet to see what they are capable of. Since I've been here just a short time.

April 25, 2023
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Reply from ALLSAFE

Dear Miss Danso,

Thank you for your review.

With kind regards,

Marieke
Customerservice ALLSAFE Mini Storage

Rated 5 out of 5 stars

The All Safe team are the best…

The All Safe team are unbelievably helpful. Moving is hard as it is and they make it run smoothly and very supportive. Greg at the front desk went above and beyond to help us move in and out as seamlessly as possible. Thank you. Can’t recommend these guys enough.

May 2, 2023
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Dear Damien,

Thank you for your positive review and compliments.

Nice to read that you are satisfied with ALLSAFE.

With kind regards,

Marieke
Customerservice ALLSAFE Mini Storage

Rated 5 out of 5 stars

Very good service

Very good service, friendly and helpful staff, the system of entering and getting to your locker is very clear and practical.

April 23, 2023
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Reply from ALLSAFE

Dear mister Marovic,

Thank you for your positive review!

With kind regards,

Marieke
Customerservice ALLSAFE Mini Storage

Rated 5 out of 5 stars

VERY TRUSTED AND VERY SAFE

They are exactly what you expect. Very professional, and the workers are always ready to support you. Special thanks to Jonathan (The Hague)!

April 7, 2023
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Reply from ALLSAFE

Dear Luciano,

Thank you for your positive review and compliments!

With kind regards,

Marieke
Customerservice ALLSAFE Mini Storage

Rated 5 out of 5 stars

Greg was fantastic from the very…

Greg was fantastic from the very beginning.

April 7, 2023
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Dear Arundhati,

Thank you for your positive review!

Very nice to know my colleague was fantastic with you.

With kind regards,

Marieke
Customerservice ALLSAFE Mini Storage

Rated 5 out of 5 stars

Very positive experience

Very positive experience. Good prices. Helpful stuff. Recommended. No long attachments, can cancel with short notice.

March 13, 2023
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Reply from ALLSAFE

Dear Se,

Thank you for your positive review!

With kind regards,

Marieke
Customerservice ALLSAFE Mini Storage

Rated 5 out of 5 stars

Laura was very helpful and such a lady…

Laura was very helpful and such a lady being result-oriented!

March 2, 2023
ALLSAFE logo

Reply from ALLSAFE

Dear mister Akkaya,

Thank you for your positive review and compliments about Laura!

With kind regards,

Marieke
Customerservice ALLSAFE Mini Storage

Rated 2 out of 5 stars

Pay me

Everything is so wrong its getting a bit funny.

My experience took place between the days 17-21 of February 2023. My mission was to get a storage place to store my belonging just for a few months and then come back and move out to a new house.

I asked for my contract and emails to be on English of course without any luck when the allsafe company is located in a city with 5000+ international students/workers/enterpreneurs. Just pathetic.
(Excluding customer support via telephone)

Furthermore there is a discremination betweeen who is receiving help even on finding the bloody storage that i payed, the whole place looks like a maze/white room from the movie "The Matrix". And also some basic help from any worker of the company in moving the belonging with the cheap and defective carts around. Also no help-tips-suggestion on how to stack things.

Lastly, I have received purposeless phonecalls and when I call back myself I get no straight answers. I already feel worried and uncertain if my stuff is still safe, or my safe is opened or not.

Your website and your customer support is user unfriendly for non-dutch speakers.

(Google Sovinism for more)

It goes without saying that I can and I will rate you however I see right since you had the "right" to spam me with your emails especially in a language that I dont like yet I dont understand.

There will be consequeences, I will press charges against this company in case I sense something missing or not going as I see fit.

I will submit my full feedback firsthand on my way out or in the scenario that they will comply to pay me in order to contact them and debate.

Thank you for your time reading this ( :

Σincerely,
>Λν^

February 20, 2023
ALLSAFE logo

Reply from ALLSAFE

Dear Skazar,

I was deeply concerned when reading your review about our company ALLSAFE.

I'm sorry to read that our service has failed you.

Can you reach out to us at klantenservice@allsafe.nl for more information about your experience?

I would like to hear from you.

With kind regards,

Marieke
Customerservice ALLSAFE Mini Storage

Rated 5 out of 5 stars

Great service

Great service! Good value for money! Very friendly staff!

March 3, 2023
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Dear Daniel,

Thank you for your positive review!

With kind regards,

Marieke
Customerservice ALLSAFE Mini Storage

Rated 4 out of 5 stars

Safe

Easy to access.

February 9, 2023
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Reply from ALLSAFE

Geachte mevrouw Meija,

Bedankt voor deze positieve review.

Met vriendelijke groet,

Marieke
Klantenservice ALLSAFE Mini Opslag

Rated 5 out of 5 stars

Positive experience only

Positive experience only! Great help.

January 15, 2023
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Dear sir/madam Rivera,

Thank you for you positive review!

With kind regards,

Marieke
Customerservice ALLSAFE Mini Storage

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