ALLSAFE Reviews 

10,954
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

The staff where great, helpful, informative, finding solutions to payment issues. only small thing is the main door to the lockers is not automated, weighs a lot and makes it very awkward to get throu... See more

Company replied

Rated 4 out of 5 stars

Generally good Staff could put your delivery to the wrong unit but we now follow up each delivery to ensure it does not repeat. The conditions of units and common area could be better serviced and... See more

Company replied

Rated 5 out of 5 stars

The service is excellent; the staff think along with you and are flexible. Robert thought carefully with us about the larger items that needed to be moved. Even though he had a full schedule, he still... See more

Company replied

Rated 5 out of 5 stars

AllSafe was exactly what we needed to move all our household goods into. Mike made the process so easy, even when we had an unusual situation of needing the movers to park in the AllSafe parking lot.

Company replied

Company details

  1. Storage Facility
  2. Moving Supply Store

Written by the company

Je kunt veel ruimer leven dan je denkt. Heb je te veel spullen en steeds de wens om groter te wonen? Of wil je juist kleiner gaan wonen, maar kan je geen spullen wegdoen? ALLSAFE Mini Opslag biedt jou de ruimte om te wonen en te werken!

ALLSAFE Mini Opslag - Geeft Ruimte

Written by the company

De beste service voor de laagste prijs
Uniek alarm per unit
Gratis transport

Contact info


4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.6

All reviews

(10,954)

1,709 reviews in the last 12 months

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Rated 5 out of 5 stars

Top !

Service is top

January 17, 2024
ALLSAFE logo

Reply from ALLSAFE

Beste meneer/mevrouw,

Bedankt voor de positieve review over ALLSAFE Amsterdam West.

Met vriendelijke groet,

Louisa

Rated 4 out of 5 stars

Moving our goods from Norway

Our household goods arrived in a 11m truck from Norway. The staff were very helpful opening gates and doors. we were able to use their trolleys and equipment. Moving the furniture and boxes went smoothly. Thanks to the staff for their professional service.

January 15, 2024
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Reply from ALLSAFE

Dear Patrick,

Thank you for your positive review about my colleague from ALLSAFE The Hague South!

With kind regards,

Marieke

Rated 1 out of 5 stars

Better look for other storage companies

Please do not consider this company as they have crooked behaviour likenot paying back the 1 month caution they ask you at the start of the contract. Disrespectful communication, as well To avoid!

June 6, 2023
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Hi Antonio,

Can you send us an email on klantenservice@allsafe.nl with your information and what location you were renting?

We would like to hear from you, so we can discuss this with the right coworkers and look for an solution.

With kind regards,

Marieke

Rated 5 out of 5 stars

It was wonderful

It was wonderful, moving can become a traumatic experience but they are really friendly and nice so it helps a lot.

December 27, 2023
ALLSAFE logo

Reply from ALLSAFE

Dear Dayana,

Thankyou for the positive review about ALLSAFE Groningen.

We are happy to read that everything went well.

With kind regards,

Louisa

Rated 5 out of 5 stars

very professional and efficient

A very professional and efficient way to keep your stuff safe.
I'm a long term renter, and first i rented a bigger storage and after two months changed it to a smaller one.
Both times it was very easy to complete the paperwork. All the staff I met was extremely kind and helpful.
I wish they stay as good as they are and I will definitely stay their customer.

Thanks again AllSafe

December 1, 2023
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Reply from ALLSAFE

Dear Jure,

Thank you for the positive and high rated review about ALLSAFE Nijmegen.

We are happy to read that you are satisfied with our service. We wish you a pleasant rental period.

With kind regards,

Louisa

Rated 5 out of 5 stars

It is good service and very well…

It is good service and very well secured and safe!

I highly recommend to anyone who is looking for a place to store your stuff for a short or longer term.

June 28, 2023
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Dear Javersina,

Thank you for the high rated review.

We are happy to read that you were satisfied with the service.

With kind regards,

Louisa

Rated 5 out of 5 stars

Top service

November 13, 2023
ALLSAFE logo

Reply from ALLSAFE

Beste heer Van den Raadt,

Bedankt voor je positieve review over ALLSAFE Beverwijk!

Fijn te lezen dat je tevreden bent met onze service.

Met vriendelijke groet,

Marieke

Rated 5 out of 5 stars

Toptop

Top company, safe and flexible

November 6, 2023
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Reply from ALLSAFE

Dear ms Hudak,

Thank you for your positive review about ALLSAFE Nijmegen.

With kind regards,

Louisa

Rated 4 out of 5 stars

Very good customer support/ service

I was not able to use there servers, but from the few conversations we had they impressed me with the speed and the understanding of customer care .

October 23, 2023
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Reply from ALLSAFE

Hi,

Thank you for your positive review about ALLSAFE Amsterdam South and our service!

With kind regards,

Marieke

Rated 5 out of 5 stars

Great storage

Great facilities for storage and easy to use and access whenever I need

October 16, 2023
ALLSAFE logo

Reply from ALLSAFE

Dear sir / Madam,

Thank you for your positive review about ALLSAFE Leeuwarden!

With kind regards,

Marieke

Rated 4 out of 5 stars

The warehouse is new and comfortable, fair price.

The warehouse is new, clean, secure, and comfortable. Service rates 3 out of 5; the staff is not very polite. They told me to reserve a van no earlier than 7 days in advance, but when I called 9 days ahead, the van was already unavailable for the upcoming weekend, which was when we had planned our move. Later, they confirmed the van for one day earlier than the start of the contract, but access to the warehouse couldn't be provided on that day. Fortunately, this was resolved after contacting a manager who happened to be available; otherwise, we would have had to cancel our move on the same day, and no one had informed us in advance.

The following day, a warehouse employee called to inform us that our belongings were left in the van and needed to be picked up. When I arrived, neither the belongings nor the van were there, and the employee told me to come back later. Moreover, it was impossible to coordinate anything over the phone; the employees just told me to come at any time and hung up.

In the end, when I returned later for the second time that day, after wasting my time, there were still no belongings. The van was externally damaged from all sides, and the side door didn't close properly. Inside, the van was also in poor condition. All of this occurred at the Eindhoven location near the ring road.
So please keep this in mind when you consider booking this warehouse.

September 29, 2023
ALLSAFE logo

Reply from ALLSAFE

Hi Alexander,

Thank you for the 4 stars!

Can you contact us on this mailadres klantenservice@allsafe.nl so we can look into your case about the moving van?

We'd like to hear from you.

With kind regards,

Marieke

Rated 1 out of 5 stars

Horrible service

Horrible service. So apparently I got the new employee and he gave me fake conditions of my contract. I asked multiple times if the van rental was free of charge with a storage unit and the answer was always YES with no exceptions. Now after cancelling my contract, I am charged for the van rental. So I am paying for the mistake of a new employee that messed up.

September 6, 2023
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Hi Julia,

Unfortunately, wrong information was given due to miscommunication.

My colleagues will handle your case internally and come back to you with a clear answer and solution.

We are sorry for the inconvenience.

With kind regards,

Marieke

Rated 5 out of 5 stars

Problem solving

The guy that helped me was amazing he fixed my problem on the spot.
Extremely nice and good worker(:

October 2, 2023
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Hi Lyan,

Thank you for your positive review and compliments about my coworker!

With kind regards,

Marieke

Rated 5 out of 5 stars

Very good service enough space and nice…

Very good service enough space and nice employees.
The only point of view to fix is the entrance….

August 24, 2023
ALLSAFE logo

Reply from ALLSAFE

Dear Pedro,

Thank you for your positive review and compliments!

We will include your comment about the entrance in our improvement process.

With kind regards,

Marieke

Rated 5 out of 5 stars

Customer focus approach

Friendly and helpful staff.

July 27, 2023
ALLSAFE logo

Reply from ALLSAFE

Dear miss/mister Umur,

Thank you for your positive review about ALLSAFE Utrecht Zuid!

With kind regards,

Marieke
Customerservice ALLSAFE Mini Storage

Rated 5 out of 5 stars

Very good experience

Everything is easily arranged in a day, clear information is given upon arrival. Staff is very nice and helpful!

July 18, 2023
ALLSAFE logo

Reply from ALLSAFE

Beste mevrouw Budak,

Bedankt voor uw positieve review over ALLSAFE Den Haag Noord Oost!

Met vriendelijke groet,

Louisa
Klantenservice ALLSAFE Mini Opslag

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