AllSaints (Official) Reviews 

10,669
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,827 reviews, reviewers overwhelmingly had a great experience with this company because shopping online is a seamless and very pleasant process. Consumers truly love the original clothing designs, top-notch product quality, and remarkably fast shipping options that always arrive right on time. People frequently appreciate the helpful updates and detailed product information provided to help choose the right sizes very easily. However, some people mentioned occasional sizing inconsistencies across different items that made finding the correct overall fit rather tricky. A few shoppers also experienced frustrating delivery problems with couriers leaving parcels exposed outdoors in plain sight during bad weather.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and stylish design, expressing satisfaction with... See more

Quality

Clients share positive opinions on quality, noting that the products are excellent, top notch, and well worth... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt shipping times, helpful... See more

Order

Users describe ambiguous interactions with order experiences, as many customers appreciate the smooth online... See more

Service

Customers expressed great satisfaction regarding the fast delivery, efficient transactions, and wonderful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Always easy to order online with AllSaints & their sales are fantastic value. I love the dress I ordered & appreciate free delivery which was very quick. I would have scored 5* had it not been for Evr... See more

Company replied

Rated 4 out of 5 stars

Better than expected. Lovely pair of trainers. Very happy with the sale price. Being a huge All Saint fashion follower, as always really like the trainers. now saving up to purchase the Hiro boots ☺️... See more

Company replied

Rated 4 out of 5 stars

Received with well package. Because of the fabric, it's not very form-fitting, so although it's a long dress, it doesn't look as slender as I like.

Company replied

Rated 4 out of 5 stars

Ordered the earrings on October 14th and received them on October 22nd. One star deduction for the lengthy delivery. Other than that, the earrings look beautiful and are exactly what I was hoping for.... See more

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Leather Coats Store
  4. Men's Clothing Store
  5. Shoe Store
  6. Women's Clothing Store

About AllSaints (Official)

Written by the company

Founded in East London in 1994, AllSaints breaks through the noise to offer something different. The style-obsessed come for cult leather jackets, signature biker boots, asymmetric dresses and accessories with attitude – and stay for our commitment to sustainability and service.

AllSaints has 250 stores globally including franchise partnerships, a strong digital presence and over 50 brand business partners, reaching customers in over 150 countries.

The brand creates menswear and womenswear ready-to-wear collections from its London atelier, plus footwear, accessories and fragrance, and is known for its iconic leather jackets. Inspired by its customers’ lives, the AllSaints aesthetic is about turning your back on the trends and making your own rules, a uniform without uniformity, clothes that make you feel good. AllSaints is an attitude, wear it your way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.3

All reviews

(10,669)

7,616 reviews in the last 12 months

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Rated 5 out of 5 stars

Great items and really quick delivery

Great items and really quick delivery

October 28, 2026
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Reply from AllSaints (Official)

Thank you so much for your kind words and fantastic review! We're thrilled to hear that you loved the items and were impressed with the speedy delivery. Your feedback means a lot to us, and we’re delighted to have exceeded your expectations. We hope you enjoy your new pieces!

Rated 5 out of 5 stars

Excellent quality tshirt

Excellent quality tshirt. Slightly worried it would be a bit small, but it was surprisingly perfect. Delivered quickly.

October 28, 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that the t-shirt exceeded your expectations in both quality and fit. It's great to know that the sizing worked out perfectly and that your order arrived quickly. We truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Excellent service.

Very fast despatch and delivery. Very pleased with order.

October 28, 2026
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Reply from AllSaints (Official)

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you were pleased with the fast despatch and delivery, as well as your order. Your feedback means a lot to us, and we’re delighted that we could meet your expectations. We hope you continue to enjoy your AllSaints pieces!

Rated 2 out of 5 stars

I couldn't find the size charts on the…

I couldn't find the size charts on the website. Which made identifying correct size to order difficult.
Then when I returned. I found the process tucked away and very cumbersome with only one courier to use.

October 28, 2026
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Reply from AllSaints (Official)

Thank you so much for sharing your feedback! We're sorry the sizing chart didn't meet your expectations. We'll make sure to share your comments with the right team.
If you have any other questions or need further assistance, feel free to email us at ask@allsaints.com.

Rated 5 out of 5 stars

Just amazing

Just amazing! Delivery and product is wonderful. Thank you!

October 28, 2026
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Reply from AllSaints (Official)

Thank you so much for your kind words! We're thrilled to hear that both the delivery and product exceeded your expectations. Your feedback means the world to us, and we're so glad you had an amazing experience. We hope you continue to enjoy your AllSaints pieces!

Rated 5 out of 5 stars

Modern fair isle Jumper

Jumper delivered promptly in great condition. I wanted a fair isle jumper but with a modern twist this one is a striking design. I could have done with it a little longer in the body at 5ft 10 tall but I can always layer up underneath. Very pleased I ordered it especially as it was reduced in price.

October 28, 2026
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Reply from AllSaints (Official)

Thank you so much for your kind review! We're thrilled to hear that the Modern Fair Isle Jumper arrived promptly and in great condition, and that you love its striking, modern design. Your feedback about the length is greatly appreciated—layering is always a stylish solution, and we're glad to hear you're making it work. It's wonderful to know you’re pleased with your purchase, especially at such a great price. We hope it becomes a staple in your wardrobe!

Rated 5 out of 5 stars
AllSaints (Official) logo

Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that you're impressed with the quality and design of our pieces. Craftsmanship and distinctive style are at the heart of what we do, so it’s fantastic to know we’ve hit the mark for you. We truly appreciate your support!

Rated 5 out of 5 stars

Quick delivery service

Quick delivery service

October 28, 2026
AllSaints (Official) logo

Reply from AllSaints (Official)

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you were pleased with our quick delivery service. Ensuring a seamless shopping experience is always our priority, and it's wonderful to know we met your expectations. We hope you enjoy your purchase!

Rated 5 out of 5 stars

Bought 2 pairs of All Saints socks

Bought 2 pairs of All Saints socks. Socks arrived promptly, well packaged and in good condition. Happy with purchase 👍.

October 28, 2026
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Reply from AllSaints (Official)

Thank you so much for sharing your experience! We're thrilled to hear that your AllSaints socks arrived promptly, were well-packaged, and met your expectations. It's wonderful to know you're happy with your purchase. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Outstanding delivery time and very…

Outstanding delivery time and very courteous courier. Looking forward to wearing the dashing new top. Thank you, such good quality and style as expected from your label.

October 28, 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that your delivery experience was seamless and that you're pleased with the quality and style of your new top. It’s always our goal to exceed expectations, and it’s fantastic to know we’ve delivered on that for you. We hope you enjoy wearing your new piece—it sounds like it’s going to look amazing!

Rated 5 out of 5 stars
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Reply from AllSaints (Official)

Thank you so much for sharing your feedback! We're thrilled to hear that the delivery driver provided excellent service—it’s always great when the experience is seamless from start to finish. We appreciate you taking the time to let us know!

Rated 5 out of 5 stars

Beautiful t-shirt

Lovely t-shirt, fast delivery. Very happy with my purchase!

October 28, 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that you love your t-shirt and that the delivery was quick. It's always our goal to ensure you have a seamless shopping experience, and we're delighted you're happy with your purchase. We hope to see you again soon!

Rated 4 out of 5 stars

The website displayed the products and…

The website displayed the products and there were multiple views. The website isn't the easiest to navigate and would benefit from a review by the developers. The product arrived on time and was well packaged, although one button had a long loose thread which I would have though would have been identified before being posted

October 24, 2026
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Reply from AllSaints (Official)

Thank you for sharing your feedback and for your 4-star review! We're glad to hear that you appreciated the multiple product views on our website and that your order arrived on time and well-packaged.
We truly value your suggestion regarding the website navigation and will pass this along to our development team for consideration. Your comment about the loose thread on the button is also noted—attention to detail is incredibly important to us, and we’ll ensure this is reviewed with our quality control team.
Your input helps us improve, and we’re grateful for your support!

Rated 5 out of 5 stars

Quick delivery! Great product

Delivery was quick and quality of the items bought were great.

October 28, 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that your delivery was quick and that you're pleased with the quality of your items. It's always our goal to provide both efficiency and exceptional craftsmanship, so it’s fantastic to know we hit the mark for you. We truly appreciate your support!

Rated 5 out of 5 stars

Great quality

October 26, 2026
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Reply from AllSaints (Official)

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you're impressed with the quality of our products. Craftsmanship is at the heart of what we do, and it’s wonderful to know it’s appreciated. We look forward to seeing you again soon!

Rated 5 out of 5 stars
AllSaints (Official) logo

Reply from AllSaints (Official)

Thank you so much for your amazing review! We're thrilled to see all those positive vibes 🤞 and truly appreciate your support. It means the world to us that you're happy with your experience at AllSaints. We hope to see you again soon!

Rated 5 out of 5 stars

Everything great!

October 27, 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that everything was great with your experience. Your support means the world to us, and we look forward to welcoming you back to AllSaints again soon!

Rated 5 out of 5 stars

the dresses fit great and the delivery…

the dresses fit great and the delivery was quick

October 27, 2026
AllSaints (Official) logo

Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that the dresses fit perfectly and that your delivery arrived quickly. It’s always our goal to provide both quality and efficiency, so it’s fantastic to know we hit the mark for you. We hope to see you again soon!

Rated 1 out of 5 stars

DHL failed to deliver my parcel four…

DHL failed to deliver my parcel four times it eventually arrived today 27th November having ordered the goods on 20th November . I kept receiving a notification that my parcel was out for delivery and later was advised it could not be delivered even though I was at home and have a ring doorbell. This is not up to the usual standard. The actual garment was beautiful I have no problem with all Saints clothes they are amazing but something needs to be done regards delivery DPD were so much better!

October 27, 2026
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Reply from AllSaints (Official)

Thank you so much for sharing your feedback with us! We truly appreciate your input and will pass your comments along to the appropriate team.
We've also sent you an email to further assist you.

Rated 5 out of 5 stars

First time ordering

First time ordering. Ordered sunday arrived tuesday . Great sevice

October 27, 2026
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Reply from AllSaints (Official)

Thank you so much for sharing your experience! We're thrilled to hear that your first order with us was such a smooth and speedy process. Delivering great service is always our goal, and it's wonderful to know we met your expectations. We hope you love your new AllSaints pieces and look forward to welcoming you back again soon!

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