All Seasons Gazebos Reviews 

591
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting its robust construction and durability, often highlighting the ease of assembly. The delivery service is frequently commended for its speed and efficiency, with orders often arriving sooner than expected. People also appreciate the excellent customer service, including quick responses and helpful assistance with parts or issues. However, some people mentioned issues with product durability, experiencing problems like flimsy frames, leaks, or parts breaking down quickly. Others reported concerns about quality control, premature fading of materials, or difficulties with after-sales support and obtaining replacement parts.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising its quality, durability, and ease of... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the exceptional build quality,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the speedy and on-time delivery of their... See more

Service

Customers consistently note positive experiences with service, often describing it as quick, efficient, and... See more

Order

Reviewers mention positive feedback about their order experience, often highlighting the speed and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered the 3x3 Superior Gazebo on Monday, it arrived Tuesday late afternoon after receiving updates on expected delivery time. We set the gazebo up that evening. It literally took us 2 mins. The b... See more

Company replied

Rated 5 out of 5 stars

Not the cheapest on the market by any means but a strong well constructed piece of kit with easy to fit side panels. Easy to assemble and disassemble. The canopy stays on the frame after the first ass... See more

Company replied

Rated 5 out of 5 stars

We’ve had the gazebo for about 8 years and been enjoying it every summer. It is sturdy and robust withstanding wind and rain. Unfortunately this summer when I got it out one of the cross beams snapped... See more

Company replied

Rated 5 out of 5 stars

There was a slight delay in receiving the gazebo but even so, it was delivered within days and a lot sooner than other items ordered on-line. The gazebo itself is sturdily constructed and the fabri... See more

Company replied


Company details

  1. Gazebo Builder
  2. Awning Supplier
  3. Garden Furniture Shop

Written by the company

All seasons gazebos provide the best quality instant pop up gazebos and accessories and provide free delivery within the UK


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

591 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(591)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would stay away from using this…

I would stay away from using this company if you need the item swiftly. Spent £209.00 on a next day delivery and repeated delays. I needed the item next day to ensure it was in situ the day after that, without any glitches.

Ordered Wednesday a.m, delivery stated next day. Thursday, email saying delay. I contacted them and they apologised and said it would definitely be there the next day (Friday). Delivery slot is 2:45pm to 3:45pm. No show by 9:20pm . It has completely ruined the outdoor party planned for my son. Fuming.

When I spoke to them, the lady at the company said that they are reliant on the delivery company meeting next day. Thats not true. As a Director of a legal firm. i know it is the companies responsibility to fulfil next day delivery, if that is what they offer!!! And that is what this product was purchased for. They should not offer this service if they can’t deliver it within terms.

Avoid. Too many companies say ‘next day’without actually achieving it.

May 22, 2026
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Hi Fiona,

We aim for FREE next delivery, Sometimes the couriers do let us down.

We're sorry that this ruined your plans.the last thing we want to do is let our customers down.

Please accept our apologies.

Rated 1 out of 5 stars

Do not buy a gazebo from this company…

Do not buy a gazebo from this company absolute rubbish cheap flimsy frame broken in four different places while putting up, wouldn't even give it to the crap man took it straight to local recycling tip.
All season gazebos you are selling nothing but cheap rubbish and robbing people. Pity I have to give one star you deserve ZERO.
Could offer me a full refund ???
I've emailed order number
Trust me everyone don't buy from this company what they sell is absolute cheap rubbish, the frames are cheap monkey aluminium and the canopies which are supposed to be waterproof I can tell will be like a wet tissue .
And they will refuse to refund you another one of those company's that take your money and runnnnnnn.

May 21, 2026
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Hi Gary,

I'm so sorry you feel this way.

Did you contact us for replacement parts? You would have had an 18 month warranty from the day of purchase on the frame itself. We would have been happy to have sorted this for you.

Again, We are sorry you feel this way.

can you e-mail us your order number?, please.

Rated 5 out of 5 stars

I've now had the gazebo for 6ish…

I've now had the gazebo for 6ish months. It was out up for Christmas event and today 04/05/2026 i took it down. Got to say it was easy to take down, a bugger to put up! Thats because I had scaffold in the garden. I've purchased multiple gazbebps and have to say ' i am impressed!' I did put tarpulin over the top for strong winds, it kept the gazebo grounded. Roll on end of October to put the gazebo back up :) you get what you py ofr! Expense now, rewards on going. If you want etra stability add a tarapulin and then anchor it down. Add sandbags on rhe legs. You will extend the life of your gazebo

May 4, 2026
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Hi Tina,

Thank you so much for taking the time to leave a review.

I am over the moon that you're happy with your gazebo. If you need anything else we are always here to help.

Thanks again :)

Rated 2 out of 5 stars

Misleading “All Seasons” Claim & Poor Warranty Support

I purchased a gazebo from All Seasons Gazebos based on the positive reviews, expecting durability and reliability. Unfortunately, within just a couple of months, the product developed a tear — which is completely unacceptable for something marketed as “all seasons.”

When I contacted customer service, they asked whether the gazebo had ever been left unattended. I was honest and explained that after a late-night gathering (in mild weather, mid-20s, and calm conditions), I left it up overnight and planned to take it down the next morning.

To my surprise, they used this single instance to void the warranty, stating that the gazebo must not be left unattended at any time.

This raises a very practical question — is it realistically possible to monitor a gazebo 24/7? The condition feels unreasonable and more like an excuse to avoid honouring the warranty rather than genuine customer support.

It’s extremely disappointing, especially from a brand that calls itself “All Seasons.” A product like this should withstand normal, real-life usage — not fail within weeks and then be dismissed on technicalities.

I would not recommend this company based on my experience.

------------
UPDATE after feedback from the seller.

It was left unattended from Midnight to next Morning which is practically not that bad and shouldn't just void the warranty.

September 2, 2025
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Hi SJ,

As it states on our websire -

Please be aware that our branded name “All Seasons Gazebos” is due to them being able to be used in all seasons. This does not mean that they can be left up all year round, overnight or unattended, doing so will void your warranty. As with all top gazebo brands the product is only meant as a temporary structure. Many customers choose to leave these up with no problem at all but this is done at your own risk.

I am sorry we couldn't help you.

We strive to help with all our customers issues as quickly as possible. I am sorry you have had a bad expirence.

Rated 1 out of 5 stars

NOT so superior version…

I bought the superior version of the Gazebo hoping it would withstand the weather better. We installed as instructed! Iv never been so disappointed with a product within a week we had leaks from the roof but too late we had a an event to host, then window panels ripped as fabric flimsier than the gazebo material. Finally woke up today to find the entire thing has been ripped from the ground where it was secured and the frame is actually snapped and broken! All my money down the drain!

March 15, 2026
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Hi Maya,

I'm so sorry you have had problems.

From your message i can see that you have left the gazebo up over night. It clearly states on our website that our gazebos are not to be used as a solid structure and are not to be left unattended or left up overnight..

I'm afraid that this voids the warranty.

Sadly, we didn't have a chance to reply to your email before you left us a negative review, as this is not a manufacturing issue.

If you have any other problems, please email us.

Rated 5 out of 5 stars

Excellent product

Excellent product. Had a small problem with a clip that failed after a few months of use, was resolved by Laura quickly and efficiently with a replacement part dispatched without quibble. Wouldn’t hesitate to use them again and recommend them to others.

December 17, 2025
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Hi Mark,

Thanks for the feedback. It's always great to hear that our customers are happy. :)

Rated 1 out of 5 stars

All Seasons Gazebo warranty is VOID if you leave the gazebo up overnight even in mid summer.

I put up my gazebo up on 5th August to cover my belongings, while my new garden shed was being erected.
It was left up overnight and the next day, despite it being tied and weighted down,.... a gust of wind blew it over a six foot fence into my neighbours garden and wrecked the frame.
All Seasons Gazebos were not interested. Even though, this happened mid summer, they said the warranty was VOID because it was left overnight.
I feel people should be made aware leaving a gazebo up overnight in mid summer VOIDS any warranty.

December 9, 2024
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Hi Marie,

Thanks for your feedback.

As explained to you in the email. Our gazebos cannot be used as a solid structure or left up overnight and unattended, if you choose to do so this is at your own risk.

Sorry we couldn't help you any further.

Rated 1 out of 5 stars

Purchased an electric clip on gazebo…

Purchased an electric clip on gazebo heater in June. After 4 uses totalling 4hrs one of the heater elements failed after 3 months from purchase. All Seasons said not their problem and that the heating element is not included in the warranty and that a replacement will be £20! Despite me pointing out that a heater ceases to be a heater if the heating element breaks so quickly they would not budge. Extremely poor customer service when clearly the heater is not fit for purpose. Beware if you are considering buying one of these and don’t expect a helpful company if it goes wrong.

October 29, 2025
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Hi,

I'm sorry you're not happy. The heating elements will eventually need replacing. And as explained to you previously, they are not under warranty.

We alway do our best to help whereever we can. But I'm sorry we couldn't help you with this issue.

All the best.

Rated 1 out of 5 stars

Two broken gazebos delivered

The first gazebo I received was damaged. Apparently not in transit, as there was no damage to the packaging. This was promptly exchanged; alas, the replacement had the same problem. Sheila arranged collection, again promptly, as we decided to end the whole sorry saga by way of a refund. Now there is a problem with the courier, who left no receipt, so we are unsure if we will obtain our refund.
Dealing with this company has wasted a considerable amount of my time, and possibly money, and I would advise any prospective purchaser to look elsewhere.
There seems to be a lack of quality control within the company, as a glance inside the second box would surely have helped avoid the second faulty item being sent out to us.
EDIT : since writing this review I have received a refund.

September 25, 2025
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Hi Tim,

We are sorry you had a bad experience. We always do our best to rectify any issues our customers have.

Apoligies again.

Rated 4 out of 5 stars

Good product, even better with some minor changes

Excellent product - we now have 3 gazebos. Ordered gutter to go between 2 gazebos, but did not arrive with order for gazebo. Customer service helpfully and immediately offered to resend. Thank you. I have a small hole in an older beige gazebo, but unfortunately All Seasons do not hold a stock of material to use as patches. Great shame and is an area the company could go the extra mile and make available at relatively little cost but makes a huge difference to customers. Pricing a little on the high side even with end of season discount. Nice company to deal with.

September 22, 2025
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Hi Martin,

Thanks for the feedback. We will look into your suggestion :)

Rated 5 out of 5 stars

Excellent Throughout

Excellent customer care as unfortunately we had such strong winds recently our brand new Gas Patio Heater was damaged.
They were quick in responding, empathy throughout and resolved very quickly.

September 5, 2025
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Hi Sandy,

Sorry you had problems, but we're glad it's resolved now.

Thank you for the feedback.

Rated 5 out of 5 stars

Amazing Service

The customer service from this company is second to none! I ordered a 3x3M gazebo in the morning and it was on my doorstep the following day at lunchtime! The quality of the product was great with easy to follow instructions. However there was one small flaw with a missing eyelet on one of the side walls which was clearly a one off production fault. I was prepared to live with this as the quality of the overall product was very high, but I thought I'd mention it to one of the online customer service agents (Lea). He was amazing. He asked me to upload a photo and within a couple of minutes he had arranged for a whole new side wall to be sent complete with Fed Ex tracking No. If only all online companies could achieve this.

September 3, 2025
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

You're welcome George.

Thanks for the lovely feedback :)

Rated 5 out of 5 stars

Great Service

Hi, I have just spoken with Sheila and ordered spare struts for my Gazebo. No charge and being sent out tomorrow! Fantastic service. Highly recommended!

August 20, 2025
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Thank you Andrew. Happy to help.

Rated 5 out of 5 stars

Great little company

Great little company! Excellent customer service from Lea and the team. Fast email responses, last min order edits, quick dispatch/delivery and understanding when we goofed up and ordered the wrong thing. Would definitely recommend! Many thanks ☺️

July 28, 2025
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Thank you for the feedback. :)

Rated 2 out of 5 stars

I had this for my 60th birthday we…

I had this for my 60th birthday we have looked after it well ! Not left out in any bad weather. It's now 4 years old and splitting especially at the corners . Thought it would last us a bit longer very disappointed
Julie norfolk

August 14, 2025
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Hi Julie,

I'm sorry to see that you're not happy. This sounds like wear and tear which is normal after 4 years.

We do sell spare roofs if you are interested for the future.

Thanks for the feedback.

Rated 5 out of 5 stars

Quality service and product

Easy to order .delivered as promised .gazebo easy to put up .good quality and packed away with ease .very satisfied customer .

July 17, 2025
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Thats great to hear, Wendy. Thanks for the feedback.

Rated 5 out of 5 stars

Great product.

Our gazebo was delivered on time and arrived in good condition. As soon as we got it out of the box, we could see and feel the quality of the product.
It was so easy to put up, it took just seconds. Shortly after we put it up, it started raining, and as it says on the tin, it's 100% waterproof.
We would highly recommend this gazebo to anyone wanting to stay dry.
Great product, great service. Thanks.

July 23, 2025
Unprompted review
All Seasons Gazebos logo

Reply from All Seasons Gazebos

Thank you, Peter.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look