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Rated 1 out of 5 stars

Who lets scum like this, trade in this country…..?? 6 pack of CR2025 purchased…..Nano Sim Adaptor sent. Told that they are NOT paying for postage to return…..!! Do NOT deal with this corrupt compa... See more

Rated 1 out of 5 stars

Ordered a replacement switch for my oven through eBay. Got despatched confirmation. A few weeks passed - no switch. Contacted them and they said they'd check, should be with me by the end of the week.... See more

Rated 1 out of 5 stars

DO NOT USE I placed an order with Allspares 123 S6321 PowerMaster Indoor 58W 5ft (150cm) T8 Twin Batten my order is still marked as "processing." I have Emailed them three times and mesage them on... See more

Rated 1 out of 5 stars

AVOID THIS COMPANY. I ordered a 12 pack of Stardops Power Clean Ammonia on the 8th May 2023 & I immediately received confirmation that my order was being processed. 2 weeks later I hadn't received my... See more

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1.3

Bad

TrustScore 1.5 out of 5

62 reviews

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No history of asking for reviews

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1.3

All reviews

(62)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid

Ordered 2 downlighters. Received one a couple of days later. Attempted to contact via email and phone on a number of occasions to report the missing item with no response.
Not recommended.

January 13, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid - company not fulfilling orders or providing refunds

Ordered items for work over two weeks ago and despite calling and emailing have not received them, or an estimated delivery date.

Have now referred to Trading Standards to investigate their practice of taking money and not fulfilling orders or refunding (including ignoring communications). I have also filed a complaint to the Insolvency Service and would recommend anyone else who previously used this company to do the same - this is how you make a complaint about a limited company (which they are) as per the Companies House website. Their company number is 11270316 and they are showing as active on the register, with accounts due in a few months time.

November 28, 2023
Unprompted review
Rated 1 out of 5 stars

allspares123.com scam website

All I received from allspares123.com was a notification of payment, no item, no email in response to my emails nothing, must be a scam website. should be removed from google search. Somehow I have to get my money back from the credit card company, Just glad I used my creditcard. Great idea for a scam though as most people will just give up getting their money back.

October 26, 2023
Unprompted review
Rated 1 out of 5 stars

Paid for goods

Paid for goods, waited a week and the website still said processing. Tried multiple times to contact them and got no replies. Had to go through my bank to get a refund. AVOID

August 21, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID ORDERING FROM THIS COMPANY

AVOID THIS COMPANY. I ordered a 12 pack of Stardops Power Clean Ammonia on the 8th May 2023 & I immediately received confirmation that my order was being processed.
2 weeks later I hadn't received my order. I left 2 voice messages & sent 2 emails & still haven't had a reply (3rd July 2023) Luckily I used my credit card so my bank has been able to refund me & my account has been credited. If I could give zero stars I would. By the amount of awful reviews I think Trading Standards need to investigate Allspares123.

May 8, 2023
Unprompted review
Rated 1 out of 5 stars

No delivery, no response, now on dispute over tort on contract

Ordered from them for quick delivery. After a week, I had heard nothing from them, so emailed them. After two weeks I had still had no response and emailed them again. I have now raised a dispute with my bank since they took payment and have not delivered or responded. It seems that I am not alone in this. Time for Trading Standards to get involved.

May 19, 2023
Unprompted review
Rated 1 out of 5 stars

Can’t give a zero

Can’t give a zero. Ordered 9/4/23 no delivery received not answering calls and not replying to emails. Just went through PayPal for refund which I got automatically so they must be bad. Stay clear

April 9, 2023
Unprompted review
Rated 1 out of 5 stars

Wrong item delivered!

Only gave one star because can't give none. Delivery was OK but the item was not what had been ordered. I wanted a genuine Rangemaster Knob which cost £12.25 but was sent a cheaper plastic knob - about £3.00 cost. Have returned this but awaiting some response from company.

April 3, 2023
Unprompted review
Rated 1 out of 5 stars

No goods - zero customer service...

As a new customer I placed and paid for order including a delivery charge to have the goods delivered within 5-7 days. I received a very scant invoice confirming my order and this is the one and only communication I have received.
After my goods didn't arrive in the timeframe expected I sent an email requesting advice/tracking details and received no response.
The website indicates waiting 3 weeks before raising issue of non-received goods.
Allowing for this, I sent another email again to which I again received no response.
I also called (the number on company website) several times in the process but to no avail as it went to voicemail and needless to say I have not received a response...
As I paid with paypal I can acquire a refund so I will not be out of pocket but I would recommend others give this company a very wide berth...

March 8, 2023
Unprompted review
Rated 1 out of 5 stars

Strongly recommend you stay clear of…

Strongly recommend you stay clear of these cowboys.
Ordered small item, did not arrive, have emailed them twice, they don't bother replying.
1 star as there is no option for a zero rating.
Just look at their reviews, say no more.

March 13, 2023
Unprompted review
Rated 1 out of 5 stars

Caveat emptor

I strongly recommend you don't buy anything from Allspares123.
I placed an order for an item back in September 2022 and have yet to receive the item or a refund.
Sadly I can't give a rating of zero stars...

September 20, 2022
Unprompted review
Rated 1 out of 5 stars

None existent customer service

Ordered 15 Energizer torches but received 12 different torches that weren't ordered. We left voice mail messages on the contact number provided on the website. Sent emails using the provided address and also used the messaging service via the website but all have gone unanswered.
The website states that a return can be initiated by clicking the returns tab within the order details page but there is no such tab.
The products we received are genuine items, all in original packaging plus our order arrived in good time but they aren't the items we ordered and the customer service is just none existent.
For those reasons we would not recommend this company to anyone!!!

February 16, 2023
Unprompted review
Rated 1 out of 5 stars

Awful communication

Awful communication after receiving a damaged item - luckily I purchased using a popular auction site who got involved to resolve. Wouldn’t recommend to anyone unless you like someone holding you lonely ransom for near a month and ignores your messages.

January 20, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service - ordered products from website 14 days later still listed as ‘Processing’ - followed up with emails and phone calls as items needed urgently - no reply and no communication. Requested refund - still no communication

December 5, 2022
Unprompted review

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