Allsussexrecovery Reviews 

106
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Having been left stranded for 5 hours by the RAC I called allsussexrecovery who were very polite, kept me informed of their progress and were extremely professional at all times. Highly recommended.

Rated 5 out of 5 stars

Called today for a Transit L1 MWB recovery, got an instant price based of location which beat a lot of the local competitors. Within a hour and a few minutes of booking my van was collected and safely... See more

Rated 5 out of 5 stars

Kevin the tow truck driver was absolutely amazing. He arrived promptly, was calm and professional, and completely put me at ease during what could have been a very stressful situation. He handled... See more

Rated 1 out of 5 stars

Total scammers. Do not use. I was stuck on a dual carriageway with a toddler. They took a deposit, said they'd be there within an hour, after I constantly called for updates, saying I had a scream... See more


Contact info

4.1

Great

TrustScore 4 out of 5

106 reviews

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No recent history of asking for reviews

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4.1

All reviews

(106)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Car wouldn’t get into gear

So my car wouldn’t get into gear and I was miles away from home. I called allsussexrecovery and they picked up swiftly and said they’d come in 45 mins, which they did. 30 minutes later and my car was ready for the road again. Extremely happy with the service from Kev, a very nice guy. Would highly recommend for emergencies and other mechanical issues.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Recovery organised very quickly delivered on the same day.
Fair price and excellent communication throughout the process (I even had to amend the delivery post code once car has been collected)
Highly recommended

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

My car was towed by Kev, and I couldn't be more impressed. Kev kept me updated throughout the process and was incredibly nice and friendly, which made a stressful situation much earlier to handle. Also, thank you to Rose, she was very responsive. She kept me updated the whole time! I would highly recommend this recovery service!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Transit L1 MWB Recovery

Called today for a Transit L1 MWB recovery, got an instant price based of location which beat a lot of the local competitors. Within a hour and a few minutes of booking my van was collected and safely dropped. Big thanks to Ali company owner who personally came out to ensure smooth transit. Can’t vouch for these guys enough will definitely be keeping the number for future use.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Very rude and expensive

Guy was really rude and dismissive on the phone, kept interrupting me and putting me me on hold, website price was 3x lower to what he quoted me for a very simple job, when I questioned it he gave zero explanation, was incredibly rude and then hung up on me instead of sorting the deal. Felt like I was being ripped off. Really poor customer service. Went with a more professional firm who don't have contempt for their customers.

Edit: next quote I got was half the price. Avoid these rip off merchants. Awful firm

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers!!

Scammers. I was broken down on the side of the road. They took my card details for a deposit and said they’d be 60-90 minutes. I phoned back after two hours and was told ‘soon’. Still nothing after another hour, then I get a call from the actual driver who came across as a rude moron who while on the phone to me was aggressively berating other road users, he tells me he’ll be at least ANOTHER HOUR but says he can’t do it if it’s dark ( when it clearly is as it’s 8.30pm in September) as he’s trucks lights are f**ked (his words). He phones me again half hour later to say he ain’t coming and to ‘sort myself out’ but in a far ruder tone. Basically wasted 3 hours at the side of the road due to these complete losers so I’d avoid them at all costs.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Quick recovery needed, excellent service

I needed a quick recovery due to my car being hit on a main road.
This company were incredibly helpful, really kind and their prices were excellent.
The recovery driver kept good contact while on route and was very polite.
Excellent customer service, would highly recommend

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

1st class

Great service, quick, professional and made the whole experience of breaking down less stressful

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Extremely helpful. The company were professional and organised help quickly.
Kevin arrived promptly and was very knowledgeable. He diagnosed the issues and gave advise on the vehicle. Recovered to a garage of my choosing.
Would highly recommend Kevin and the team to anyone, thank you!

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

5 star wonderful service

Thank so much, you came to our rescue on an urgent day. We broke down on the shuttle from Calais France and needed breakdown assistance from Folkestone and driving back 6 hrs to North Wales.
You promised us a 1hr service and got us home to our family.
A 5 star friendly service and we are very grateful to you.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great recovery

Honest, reliable, and friendly! Here within the hour and delivered safely. Can’t thank Kev enough.

August 5, 2025
Unprompted review

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