Alltank Reviews 

We ordered a oil tank on Monday morning and received it by 2 o'clock on Tuesday. I rang Alltank on the Tuesday morning to make sure it was to be delivered that day and the lady on the phone rang the courier to check. She then rang me back and gave me an exact time of delivery. This happened like clockwork and the chap was so helpful with the unloading. I would not hesitate to recommend this company to family and friends.

Finally be decided to take the plunge before being forced to do so and so pleased I did , watching four guys move the old metal tank and two of us lifting in the new one was a good start and now have a smart low level tank easily hidden.
No problems with Alltank , saved a lot of money and the comfort of a good warranty , in other words feel very comfortable that should a problem arise which I don't expect they would be there to help , well done

My boiler man had recommended that I get a new tank as mine was over 17 years old and let water in, he gave me some prices from the local plumbers merchant I honestly thought it was going to cost me a fortune. I said we should look on the web to see and compare prices. What a shock to find that buying from this firm I had saved nearly £1,000 I could not believe the service and advice Steven had given to my boiler man ( I had to put Rob on the phone as I had not a clue what to order). I ordered it Thursday it came the following Tuesday. Rob will fit it in the morning for me. Rob asked for Steven's phone number as another of his customers what to buy from Steven. Well done Steven I am impressed.
Angela Philpott Macclesfield.

Excellent service. When I rang I was given great advice without pushy selling. Ordered a tank and accessories and arrived a few days later. One of the accessories was out of stock but I was told at time of order and was happy to wait a few days. Arrived when I was told it would.

Dear Steven,

Thank you very much for the very professional, enthusiastic and caring way you dealt with my order for a custom sized Bunded Metal Oil Tank which arrived safely yesterday on time. and for your appreciation of my detailed drawing .
Due to circumstances I have been forced to postpone putting it in place for 6 - 8 weeks but I am sure there will be no problems.. Thanks also for the small tin of paint.

Ieuan Rees

My 18+ year old plastic kerosene tank had cracked and kerosene was seeping out. Having researched suitable replacements online and contacted several companies found that the replacement tanks were similar prices everywhere. I needed additional services, emptying of the existing tank,siting the new tank, new pipework, pumping the kerosene into the new tank.
Jon, at Alltank made the process easy, most of which was done online, checking the site was suitable, access for delivery vehicle etc.
On the agreed day, at the projected time, the tank and engineer arrived.
He got on with task and in no time the job was completed, going above and beyond to ensure that the tank was sited correctly, fitted out, new pipework installed and routed out of the way.
An excellent service, at a good value price compared to local companies, I would recommend considering Alltank for tanks.

Needing to replace an aged kerosene tank I thought it wise to correctly install a steel bunded version. Exploring suppliers and prices I decided to go with Alltank so at first I rang them to ask for various details. My call was handled with courtesy and all my questions answered, a quote given for the tank and fittings needed and an approximate lead time advised (I needed a few days to prepare the new site). Amusingly when I ordered the tank on line a next day delivery was quoted (I already knew they wanted longer than this) however as soon as I phoned them to ensure this would not be the case we agreed the correct delivery date. The carrier contacted me to advise the approximate time of delivery once the day arrived and on schedule a tail lift lorry appeared with a pallet carrying the tank and all fittings, interestingly the tank was vertical on the pallet to minimise its footprint! Having unloaded and checked all was correct since the tank was vertical it made sense to overpaint the base before positioning and installing. In fact the painted finish as supplied was very good: simply I wished to ensure longevity. With help of a mini-digger (we installed a new oil feed line) the tank was sited on the prepared base and the various fittings installed. Once again, although the supplied paint finish was adequate, I prepared and over-painted to ensure a quality product had a good start in life! To sum up, good quality, good price and excellent service - in saying this I was an OFTEC technician and have seen quite a few oil tanks - this one with the guarantee well fits the bill.

Ordered a "1050 Litre Steel Bunded Oil Tank" to replace my 20 year old single skin 1300 Tank. Had excellent advice from John, who suggested the tank I bought was suitable to replace old tank being exactly the same external dimensions and as its bunded has longitudinal runners making it easy to place on the existing pillars. Now have the additional piece of mind of a bunded tank with at least 1100 litre capacity which is enough for me.
The delivery was done by Alltank as they were coming to my area on a mutually convenient date. The deliver driver helped me and my friend (or rather I helped the delivery driver and my friend) get the tank in position. I had intended to hammerite the tank before use, but found the quality of the paint job good enough especailly after touch up using the can of paint provided. The tank looks very robust, apparently 3mm thick steel. The installation kit includes fill point, bund vent cap and bungs for all orifices in the tank.
It is possible to see into the bund from the hole for the optional bund gauge and can confirm that the bund looks as dry as a bone after filling tank last week, so no seepage from the inner tank to date. Also the tank is vented into the bund via a u-pipe. Apparently other manufacturer have an internal vent, which makes delivery guys reluctant to fill the tank too much.
So all good so far and happy to recommend this AllTank for a replacement tank.

Delivered promptly as promised as well as updating the order after it had been placed and processed. Great service all round and would recommend them.

Great pre delivery assistance from Dianne on the phone, though it turned out to be cheaper to order online, which I did.

I live in a remote area where narrow roads make it impossible for anything larger than a 7 ton vehicle to get through. Despite clear guidance on the delivery instructions, the delivery company sent out a 10 tonner!

Needless to say we got a call from them saying they tried, but couldn't deliver. Two days later we were still waiting so I phoned Dianne again.

She put it in the hands of one of their managers who went to the delivery company to take control. I was impressed that he worked late on a Friday evening to put the tank (2750 litre steel) on the back of a transit and delivered to my home.

Despite all his best efforts to deliver 3 days late, the tank was scratched in several places due to the man handling and switching vehicle etc.

Meaning that I had to completely re paint it...!

Great price and value, excellent intentions of good service, badly let down by failing to observe delivery specifications, resulting in cosmetic damage to goods.

Post Script 17th September.

Whilst it's always disappointing when things go wrong, I was pleasantly surprised by Jon's comments below and the subsequent payment of the paint expenses into my bank within 3 days.
Impressive stuff and a great measure of this companies trading style, taking their customer service seriously.
Thankyou and unless I move home beforehand, see you in another 20 years.
Allan.

Jon provided me with excellent service. He attended to the account out of office hours. Talked me through the best equipment for my needs. Great price for a bespoke oil tank. Would recommend this company to everyone. I appreciated his patience with a non professional engineer, me.

I just bought a 1350 litre steel tank and found the whole process first class. The web site made sense and the product was easy to select. When I phone Barry for advise it was both useful, and delivered with good humour and patience. The transport via Palletline worked well, the driver was friendly and again helpful.
I doubt if I would need to buy another tank for another 20 years, however I wish Alltank sold broadband, groceries and airline tickets - I'd buy from them every day!
Once again, thanks to the team at Alltank a good days work, well done.

BARRY WAS EXCELENT WITH ALL ARRANGEMENTS FOR THE FIREPROOF TANK
WITH ITS DELIVERY TO THE ISLE OF MAN AND ALSO AFTER SALES SERVICE EXCELLENT

I order my tank yesterday and it was delivered this morning! All wrapped up very well, the delivery driver even helped me move it round to the side of my house. Excellent, very pleased.