All Time Locksmith Reviews 

202
TrustScore 3 out of 5

2.9

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Rated 4 out of 5 stars

They were fantastic. The boys did a fantastic job changing locks and rekeying x3 doors locks and also got them to install a gate lock. I saved hundreds of dollars going through them. I got 3-4 quotes... See more

Rated 1 out of 5 stars

I ordered a nice handy shed alarm which arrived in double quick time. I was really pleased, then of course it proved faulty and this company have proven completely inept at helping. I kept getting tol... See more

Company replied

Rated 3 out of 5 stars

Our request for a locksmith to come out was answered within 30minutes. The fitter made every effort to get the door lock to lock which eventually it did but then would not unlock. A double glazing fit... See more

Company replied

Rated 1 out of 5 stars

Started off good, got our business and money. Bought security keys and told we have to contact them for extra master keys. No answer to emails or texts . Finally got through on one phone call and w... See more

Company replied

Company details

  1. Locksmith
  2. Handyman

Information provided by various external sources

Home and office security shop, security locks online store, smart home products and access control. We provide installation services nation wide


Contact info

2.9

Average

TrustScore 3 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(202)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Very good service. Quick and effective.

October 19, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Monika,

Thank you very much for your review and for the positive comments.

All Time Locksmith

Rated 5 out of 5 stars

Very prompt and helpful service…

Very prompt and helpful service offering sound advice. Was shown the ID card too when asked for straight away.

October 18, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Joan,

Thank you for taking time to leave us a review. We always strive to deliver a professional and efficient service.

All Time Locksmith

Rated 4 out of 5 stars

Closed door without keys

The Locksmith came within stated time of half an hour. It was a newest wooden door and it took time and effort to get the door opened. Will invest in a key safe.

October 17, 2018
Unprompted review
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Reply from All Time Locksmith

Hi Carole


Thank you for taking the time to review our service and for your positive comments.


All Time Locksmith

Rated 5 out of 5 stars

I WOULD RECOMMEND ALL TIME LOCKSMITH

I would recommend all time locksmith - Fair rate charge - they turned up on time as arranged - the helpful guy who supplied the replacement handle did the best that he could with the materials that he carried in his van and the charge made for the door handle was also very reasonable given that I was a captive audience overall - very good - Carl Baxter

October 17, 2018
Unprompted review
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Reply from All Time Locksmith

Hi Carl


Excellent Feedback!


Thank you very much for your review. We're so pleased that you appreciate our professional and speedy service.


All Time Locksmith

Rated 5 out of 5 stars

Locked out!!!

I was back in my home within 30 minutes of my original call! Pleasant man arrived, explained costs and proceed to gain entry for me! Very minor damage to the door that has not in any affected it. Paid by card and I was pleased at the reasonable cost as it was at 21:00. Would, but hopefully won't need to, definitely use again!

October 16, 2018
Unprompted review
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Reply from All Time Locksmith

Hi Jude


Fantastic!


Thank you for your positive comments. We always aim to give a 5* service.


All Time Locksmith

Rated 5 out of 5 stars

Excellent service received

Excellent service received. Would definitely recommend and use again.

Thank you all at All Time Locksmith for your assistance today.

October 16, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Hi Stacey


Great to hear your feedback!


We hope to provide the same standard of service in the future with our locksmith and security expertise.


All Time Locksmith

Rated 5 out of 5 stars

Prompt service from the company

Prompt service from the company. The locksmith rang beforehand and was very pleasant. He mended our door and was very efficient.

October 16, 2018
Unprompted review
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Reply from All Time Locksmith

Good Morning


Thank you for taking the time to review our service and for your positive comments.


All Time Locksmith

Rated 5 out of 5 stars

Quick and excellent service from George

October 16, 2018
Unprompted review
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Reply from All Time Locksmith

Hi Kev


Fantastic!


Thank you for your feedback and 5-star review. George will be forwarded on the compliments in delivering the service to our expectations.


All Time Locksmith

Rated 3 out of 5 stars

£108 for one lock

Very expensive a single mum of 3 desperate for help and cost me £108 for one single lock

October 16, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Customer


We appreciate your feedback.


You have called a premium mobile service to carry out the works after hours. The total of £100.80 has been charged for labour and lock replacement. This is the most competitive rate in comparison to other like for like service providers.

All Time Locksmith

Rated 1 out of 5 stars

Would not recommend. Terrible experience.

I would not recommend this company, unprofessional with terrible customer service and overall experience was bad. We had a problem with the garden gate and I called these guys to book a time. They gave me a quote 59 pounds + the cost of the lock+ VAT. I’ve checked the prices on their website an they seemed reasonable. So booked them considering we used them before on one emergency occasion and the guy who came to help us was good. The locksmith showed up with his friend, at first I thought they were working together but another guy was just hanging around with the phone in his hands all the time in our garden. He did not ware a badge and no one told me that there would be 2 people. I really did not understand what the second guy was doing - he did not talk, was very unfriendly and was just standing in our garden doing something with his phone. Very uncomfortable and not safe feeling. The locksmith took away the lock and after that told me the prices which were higher that on the website and from what they told me over the phone. I would think that the lock CHANGE includes taking the old lock out and put a new lock in? Well, I was told that I was wrong - I had to pay 70 pounds to take the old lock out and then they quote me additional 60 to put new one in + the cost of the lock + VAT. So all together 184 pounds for a very basic deadlock. On top of everything the guy told me that he did not have the lock and needed to go back home and return in an hour. Why would you come for a scheduled booking without a lock, it was not an emergency call and i’ve mentioned during the booking a type of the lock. I wanted to check the quote with the office. When I called them and talked to the operator they said to write to the customer service when I insisted to try to sort it out over the phone they promised to call back after checking details. All together I called 3 times and every time they were telling that they would talk to their locksmith and call back or their manager will call back in 10 minutes. Never happened. Do not recommend. Works out for emergencies but not for regular fixings. If you had a visit of locksmith from this company who you really like - ask for his number directly. Do not use the site. And on a safety point the company should let you know how many technicians coming and what they are supposed to do.

October 15, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Uliana


Thank you for your feedback. The second locksmith who attended was a locksmith in training. We will sure to feedback your observance of him.


The standard labour charges have been charged. A quote for replacement part has been forwarded on, the choice is yours to choose to continue with the service at the quoted price.

You are more than welcome to order the lock from our website and call back the service for the locksmith to install. Our mobile service will not supply parts at our online promotional prices. These are two separate entities of the business with a different standard of service delivered.

All Time Locksmith

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Didn't wait to long for workman to come happy days

October 15, 2018
Unprompted review
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Reply from All Time Locksmith

Hi Peter


Perfect!


Thank you for taking the time to leave us a review. We are so pleased that you appreciate our efficient and professional service.


All Time Locksmith

Rated 5 out of 5 stars

Good job done

Good job done, really polite professional lock smith would highly recommended

October 12, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Customer


Thank you for taking the time to review our service and for your positive comments.


All Time Locksmith

Rated 5 out of 5 stars

The guy was on time

The guy was on time, polite and helpful.

October 11, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Customer,

Thank you for taking time to review our service and for your positive comments.

All Time Locksmith

Rated 5 out of 5 stars

I rang and had a locksmith in under 30…

I rang and had a locksmith in under 30 mins. The very nice man had my door open in literally seconds (making me reassess my security) It was a
Sunday evening whilst moving house. Thanks to all your team.

October 10, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Mr Summers,

Thank you for taking time to review our service and for your positive feedback. So happy that we were able to help.

All Time Locksmith

Rated 5 out of 5 stars

professional service

Came within the advised time and retrieved my keys at the quoted price. Would use again (but hopefully will never have to!)

October 9, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Sarah,


Thank you for taking time to leave us a review. We are so pleased that you appreciate our efficient and professional service.

All Time Locksmith

Rated 5 out of 5 stars

5-Stars

Quick, efficient and reasonably priced work. Will keep them in my contacts

October 9, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Ian,

Thank you for reviewing our service and for the positive feedback. Much appreciated.

All Time Locksmith

Rated 5 out of 5 stars

Easy booking

Easy booking, very professional service.

October 9, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Sarah,

Thank you for taking time to leave us a review. We always aim to provide a professional and efficient service.

All Time Locksmith

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