All Time Locksmith Reviews 

202
TrustScore 3 out of 5

2.9

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Rated 4 out of 5 stars

They were fantastic. The boys did a fantastic job changing locks and rekeying x3 doors locks and also got them to install a gate lock. I saved hundreds of dollars going through them. I got 3-4 quotes... See more

Rated 1 out of 5 stars

I ordered a nice handy shed alarm which arrived in double quick time. I was really pleased, then of course it proved faulty and this company have proven completely inept at helping. I kept getting tol... See more

Company replied

Rated 3 out of 5 stars

Our request for a locksmith to come out was answered within 30minutes. The fitter made every effort to get the door lock to lock which eventually it did but then would not unlock. A double glazing fit... See more

Company replied

Rated 1 out of 5 stars

Started off good, got our business and money. Bought security keys and told we have to contact them for extra master keys. No answer to emails or texts . Finally got through on one phone call and w... See more

Company replied

Company details

  1. Locksmith
  2. Handyman

Information provided by various external sources

Home and office security shop, security locks online store, smart home products and access control. We provide installation services nation wide


Contact info

2.9

Average

TrustScore 3 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(202)

4 reviews in the last 12 months

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Rated 4 out of 5 stars

After hours service

Good quick and fair service.

October 31, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Rjm,

Thank you for taking time to leave us a review. We appreciate the positive comments.

All Time Locksmith

Rated 5 out of 5 stars

Excellent

Excellent service by the locksmith who attended. Carried out the work quickly. Thank you

October 30, 2018
Unprompted review
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Reply from All Time Locksmith

Dear N Thompson,

Thank you reviewing our service and for your positive feedback. Much appreciated.

All Time Locksmith

Rated 5 out of 5 stars

Quick to respond to my emergency…

Quick to respond to my emergency situation. The gentleman was very undeslrstsnding helpful and reassuring.
Will highly recommend

October 30, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Julie,

Thank you for taking time to leave us a review. We always aim to deliver a professional , efficient and speedy service.

All Time Locksmith

Rated 5 out of 5 stars

Super quick service

October 30, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Jessica,

Thank you for taking time to leave us a review and for the positive feedback.

All Time Locksmith

Rated 5 out of 5 stars

Wonderful

Wonderful, quick, efficient, friendly service. I would highly recommend.

October 25, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Vick,

Thank you for your lovely positive review. Much appreciated.

All Time Locksmith

Rated 2 out of 5 stars

Misquoted and lied about the issue to try and make more money

The experience as far as how quickly the locksmith came out in the middle of the night was great. But on the phone they quoted £80 and the locksmith charged me £106 even though he just opened the door for me. I was too tired to argue as it was 4am by this point. He also told me that the cylinder on the lock was broken and offered to replace it for an extra £32, but I decided to wait until the next day. Another locksmith came the following day and told me that there was nothing wrong with the lock that the key was just bent - when I tried my spare keys in the lock it worked. So I think they were just trying to swindle me out of even more money, and if they'd told me the truth I wouldn't have called some one else out the following day to replace the cylinder.

October 25, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Imogen,

Thank you for your review.

However, on review of your call you were quoted the after midnight rate of £89 plus VAT and this is what you paid.

All Time Locksmith

Rated 5 out of 5 stars

Excellent job locksmith very friendly…

Excellent job locksmith very friendly and helpful very knowledgable about his work

October 24, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Frank,

Thank you very much for reviewing our service and for the lovely positive feedback. We always aim for 100% customer satisfaction.

All Time Locksmith

Rated 5 out of 5 stars

Needed a locksmith pretty quick and…

Needed a locksmith pretty quick and found one who came out within half an hour of calling.

October 24, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Frances,

Thank you very much for taking time to leave us a review. Your positive comments are much appreciated.

All Time Locksmith

Rated 4 out of 5 stars

😊wonderful service

😊very good service give me a good advice, very polite.

October 24, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Josefa,

Thank you for your review. We always aim to deliver a professional and efficient service.

All Time Locksmith

Rated 5 out of 5 stars

From the time of answering my call for…

From the time of answering my call for their assistance, l received first class attention ,l was sent confirmation of order + time of expected arrival which was within 30mins , they arrived on time and luckily we were back into our home within minutes.. l paid up , received my riecipt by email ... job done .

October 24, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Mrs Harenburg,

Thank you very much for your 5* review, we always aim to deliver a 5* service.

All Time Locksmith

Rated 2 out of 5 stars

waited almost 3 hours several phone…

waited almost 3 hours several phone calls much to long

October 24, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Gerard,

Thank you for taking time to review our service.

Apologies that you waited so long for the locksmith to arrive. However, you were given an arrival time of approximately 2 hours as we were very busy in the area.

All Time Locksmith

Rated 5 out of 5 stars

Fast .efficient

Fast .efficient. reliable. Very pleased with the job. Would use again.

October 24, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Nigel,

Thank you for your review and for the very positive comments. We will be very pleased to pass your feedback to the locksmith.

All Time Locksmith

Rated 5 out of 5 stars

Thumbs Up!

Great service, prompt response and quick job. Just what you need!

October 24, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Customer,

Thank you very much for your review. We are so pleased that you appreciate our professional and efficient service. We look forward to helping you in the future with your security needs.

All Time Locksmith

Rated 5 out of 5 stars

Great locksmith, would use again!

Ilia is a lovely guy, arrived quickly, gave good advice, and got us in with no problems.

October 24, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Eileen,

Thank you for taking time to leave us a review, and for your positive feedback. Much appreciated.

All Time Locksmith

Rated 1 out of 5 stars

Quoted me £60 and was charged 120

Quoted me £60 and was charged 120. Will never use or recommend again

October 23, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Philip,

Thank you for your review.

However, you were quoted £59 + VAT if simple to open the door. You had a high security lock and therefore it was not simple to open. The locksmith opened your door at a discounted price due to your budget restrictions. You did not pay £120.

All Time Locksmith

Rated 2 out of 5 stars

Avoid

Positive: the guy arrived on time
Negative: the job was to fix (if possible) or replace lock. I booked a locksmith through Fantastic Services and someone from ‘Keys4U’ turned up. The guy just about got the lock working but said it needs replacing but he didn’t have any locks with him. He insisted on my paying the £72 call out charge for a 10 minute job, then said I would have to pay again for a further call out and fitting of a new lock. I asked him to provide a quote for new lock - labour and materials and he said his boss would call me on Monday, which never happened so doubt he even knew about my request. Oh and his English language was very limited indeed. I won’t be using these again.

October 23, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Craig,

Thank you for your review. However, the locksmith was called out to repair the lock, which he did. He recommended that you replace the lock at some point soon. Although the locksmith has a large range of locks with him, there are thousands of locks and it is not possible to keep them all in his van. You were charged the price quoted over the phone.

All Time Locksmith

Rated 5 out of 5 stars

Hi excellent

October 23, 2018
Unprompted review
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Reply from All Time Locksmith

Dear David,

Thank you very much for taking time to leave us a review. We appreciate the positive feedback.

All Time Locksmith

Rated 2 out of 5 stars

£400+ to replace a gear box, I could get a new door for less! Shocking.

Sunday 14th October I was unable to unlock or open my door, I tried ringing my estate agents but unfortunately there was no answer nor could I find an emergency number on my tenant contract so my last option was a locksmith, my sister found a number and rang for a quote (£59.99) so I thought that’s good I’ll give them a ring, I can’t fault the urgency I received.
The locksmith had arrived within half hour, he managed to open the door to then tell me it would cost £400+ to repair the gearbox there on the spot but as a single mother on part time wage I wasn’t able to pay that sort of money especially when I can get a new door for less! So I politely declined explaining it was too much money, the locksmith then explained it would cost £89.99 + VAT for opening then locking the door back up, that’s nearly £110! At this point my sister was on the phone to the company office and I refused to pay when we were quoted £59.99, after a lot of arguing they offered to fix the door for £250 again I refused as I wasn’t happy with the service and then they come back with £180 to put a temporary lock on but I thought this was pointless as I could ring my estate agent tomorrow and have them sort it so in my eyes it would be a complete waste of £180 so again I refused and asked him to lock the door resulting in myself unable to attend work due to being locked in the house (losing money) £70 later I was still in the same position as I was before! Personally think they were trying to try it on with a young female thinking I’m naive and happy to pay this sort of money! Won’t be ringing this locksmith in the future if I ever do need one.

October 23, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Megan,

Thank you for your review.

However, on arrival the locksmith diagnosed that the mechanism was faulty. Mechanisms are expensive to replace and you chose not to go ahead. You were offered several different options at different prices to try to meet your needs. You chose not to go ahead with any of them. The locksmith had to relock the door at your request.

There was no question of taking advantage. The technician was trying to deliver the best service possible.

All Time Locksmith

Rated 1 out of 5 stars

Arrived later than advised and was…

Arrived later than advised and was unable to fix the issue.

October 23, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Mr Hodson,

Thank you for your review. However, the locksmith offered a solution to your problem, which you chose not to go ahead with.

All Time Locksmith

Rated 4 out of 5 stars

very quick response excellent service…

very quick response excellent service would definitely use again

October 23, 2018
Unprompted review
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Reply from All Time Locksmith

Dear Andy,

Thank you for taking time to leave us a review, So pleased that you appreciate the our speedy and professional service.

All Time Locksmith

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