All Time Locksmith Reviews 

202
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

They were fantastic. The boys did a fantastic job changing locks and rekeying x3 doors locks and also got them to install a gate lock. I saved hundreds of dollars going through them. I got 3-4 quotes... See more

Rated 1 out of 5 stars

I ordered a nice handy shed alarm which arrived in double quick time. I was really pleased, then of course it proved faulty and this company have proven completely inept at helping. I kept getting tol... See more

Company replied

Rated 3 out of 5 stars

Our request for a locksmith to come out was answered within 30minutes. The fitter made every effort to get the door lock to lock which eventually it did but then would not unlock. A double glazing fit... See more

Company replied

Rated 1 out of 5 stars

Started off good, got our business and money. Bought security keys and told we have to contact them for extra master keys. No answer to emails or texts . Finally got through on one phone call and w... See more

Company replied

Company details

  1. Locksmith
  2. Handyman

Information provided by various external sources

Home and office security shop, security locks online store, smart home products and access control. We provide installation services nation wide


Contact info

2.9

Average

TrustScore 3 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(202)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Really bad experience!!!

Paid for the call-out for a locksmith to fix the main entrance door but problem remained the next day! When reported the issue, I was informed need to pay for another call-out to fix the problem.
After a few calls with Customer Services, I was told I need a replacement part for the door. As a good will, no fitting charge (agreed in writing). A few days later before the locksmith come, I had a call from Customer Service that the price quoted was for incorrect parts. The new price is double the original quoted price plus fitting!!

September 27, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Customer


The customer service team have attempted to resolve the matter by offering you a few options. The engineer has attempted to carry out a fix, this has not worked and you have been advised to replace the parts. The team did advice for you to source your own lock and we will install at a discounted rate.


All Time Locksmith

Rated 4 out of 5 stars

Called when the lock broke on my front…

Called when the lock broke on my front door and the key wouldn't open it. Called just before 6pm Monday evening and by 6:30 I was back in the house. The only downside is that I was given a price over the phone that didn't include VAT and I wasn't told it didn't include VAT so I was a little surprised when I went to pay and it was about £20 more than I expected. The other downside is the cost to replace the lock. I didn't go ahead with this as it would have cost me £144 in total - I got a new lock the next day for less than £30 from Screwfix.

September 27, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Charlotte,

Thank you very much for your review. However, after reviewing your call I note that you were clearly told plus VAT. You can contact us at info@alltimelocksmith.co.uk, should you have any questions.

All Time Locksmith

Rated 5 out of 5 stars

Good company to deal with turned up…

Good company to deal with turned up straight away the same day I rang . Technitoin good chap also . Thank you very much

September 27, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Marcus,

Thank you for your 5* review and for the positive comments.

All Time Locksmith

Rated 5 out of 5 stars

Great service

The locksmith arrived quickly and got the job done with no problems so I'm happy.

September 27, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Andrew,

Thank you for taking time to leave us a review. We appreciate the feedback.

All Time Locksmith

Rated 2 out of 5 stars

The link for the invoice providet is…

The link for the invoice provided is not accesable.

September 26, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Magennis,

Thank you for your review. We are happy to resend the invoice.

All Time Locksmith

Rated 5 out of 5 stars

Quick and friendly service

I unfortunately locked myself out of my flat late one evening. The gentleman the helped arrived very quickly and was very nice and quick. Fair pricing. No complaints!

September 26, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Lara,

Thank you for taking time to leave us a review. We appreciate the positive feedback.

All Time Locksmith

Rated 5 out of 5 stars

Quick and professional service

Quick and professional service, would recommend them!

September 26, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Natasha,

Thank you for reviewing our service and for the positive comments. We always aim for 100% customer satisfaction.

All Time Locksmith

Rated 4 out of 5 stars

Quick and efficient.

Arrived within 30 minutes of calling after leaving keys in house. The locksmith was able to the door within seconds. Not cheap, but not going to quibble when stuck outside house in the rain.

September 26, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Ben,

Thank you for leaving us a review. We are very pleased that you appreciate our professional and speedy service,

All Time Locksmith

Rated 1 out of 5 stars

After paying £70 plus for a 2 minute…

After paying £70 plus for a 2 minute job, the lock failed again after opening and closing the door twice! Called locksmith and said we would have to pay again!!!!!! What!!! NEVER USE THIS COMPANY will be reporting to trading standards

September 26, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Andy,

Thank you for your review. We are sorry to hear that you were not happy with our service. If you would like us to look into it for you please contact us at info@alltimelocksmith.co.uk, and a member of the customer service team will be happy to help.

All Time Locksmith

Rated 3 out of 5 stars

Bad price

I think job done in less the one minute, at one house 10minutes walking from the store, could have a better valour... 1hr waiting per 1 minute job, and 80£ I think is too much, sometimes “we” have to be flexible ;)

September 25, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Pamela,

Thank you for leaving us a review.

I note that the price of £59+ VAT total £70.80 if simple that you paid, was exactly what you were quoted in the booking call.

All Time Locksmith

Rated 5 out of 5 stars

Excellent service

Excellent service - would highly recommend!

September 25, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Matt,

Thank you for your 5 * review. We are pleased that we delivered a 5* service.

All Time Locksmith

Rated 5 out of 5 stars

They responded quickly.the locksmith…

They responded quickly.the locksmith was polite and very helpful.

September 25, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Ms Pratt,

Thank you very much for your review. We're so pleased that you appreciate our professional and speedy service.

All Time Locksmith

Rated 5 out of 5 stars

Replied to my distress call very…

Replied to my distress call very quickly then, smoothly and efficiently, reunited me with my house keys which were all inside the house, whilst I had been stuck outside. No hesitation in recommending this service very highly.

September 25, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Gordon,

Thank you very much for reviewing our service and for the very positive comments. Much appreciated.

All Time Locksmith

Rated 1 out of 5 stars

Misquoted price

September 25, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Aamir,

Thank you for leaving us a review. However, I note that you were quoted £59 + VAT and that is what you paid.

All Time Locksmith

Rated 5 out of 5 stars

Locksmith

Nice man didnot charge more than he had to

September 25, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Matt,

Thank you very much for your 5* review. We are very happy that you appreciate our 5* service.

All Time Locksmith

Rated 5 out of 5 stars

Very quick response to call out

Very quick response to call out, and a very pleasant man turned up to carry out job.
I could not fault this company as they are very professional and polite company.

September 25, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Mondel,

Thank you very much for your 5* review. We are very pleased that you appreciate our 5* service.

All Time Locksmith

Rated 5 out of 5 stars

A Friday night disaster was solved.

I became trapped when the door between two room wouldn't open. Brilliant lad came out and managed to fix the door. He was more than competent and made sure that the door was as good as possible before he left us. He was professional, tidy and had a real skill in what he was doing. It was a difficult job and he made it look easy. He arrived within the hour and we felt the money he charged was fair. We would have no reservation in recommending him and using him again.

September 24, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Michelle,

Thank you for taking time to review our service and for your positive comments. Much appreciated.

All Time Locksmith

Rated 5 out of 5 stars

Very good and prompt service.

September 24, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Ross,

Thank you very much for reviewing our service and for the positive feedback.

All Time Locksmith

Rated 5 out of 5 stars

Quick efficient and helpful would…

Quick efficient and helpful would definitely use again

September 24, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Carol,

Thank you for leaving us a review. So pleased that you appreciate our professional and speedy service.

All Time Locksmith

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look