All Time Locksmith Reviews 

202
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

They were fantastic. The boys did a fantastic job changing locks and rekeying x3 doors locks and also got them to install a gate lock. I saved hundreds of dollars going through them. I got 3-4 quotes... See more

Rated 1 out of 5 stars

I ordered a nice handy shed alarm which arrived in double quick time. I was really pleased, then of course it proved faulty and this company have proven completely inept at helping. I kept getting tol... See more

Company replied

Rated 3 out of 5 stars

Our request for a locksmith to come out was answered within 30minutes. The fitter made every effort to get the door lock to lock which eventually it did but then would not unlock. A double glazing fit... See more

Company replied

Rated 1 out of 5 stars

Started off good, got our business and money. Bought security keys and told we have to contact them for extra master keys. No answer to emails or texts . Finally got through on one phone call and w... See more

Company replied

Company details

  1. Locksmith
  2. Handyman

Information provided by various external sources

Home and office security shop, security locks online store, smart home products and access control. We provide installation services nation wide


Contact info

2.9

Average

TrustScore 3 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(202)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Came within 30 min of call at 3am in the morning. Took under a minute to rectify.

September 24, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Sean,

Thank you for leaving us a 5* review and for the positive comments.

All Time Locksmith

Rated 5 out of 5 stars

Excellent service during a difficult time

Excellent service. The locksmith arrived promptly around midnight on a Friday (when no other locksmiths were available) to fix a door that was damaged during a break-in. Very professional and timely service.

September 24, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Customer,

Thank you for taking time to leave us a review. Much appreciated.

All Time Locksmith

Rated 5 out of 5 stars

Got locked out of my house at 9PM on a…

Got locked out of my house at 9PM on a Sunday night. The locksmith arrived within 30 mins and got me back in effortlessly for a very reasonable price.

September 24, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Hakan,

Thank you for taking time to review our service. We are very pleased that you appreciate our professional and efficient service.

All Time Locksmith

Rated 2 out of 5 stars

Too expensive!

September 22, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Customer


Thank you for your feedback. You have been charged the standard £59.00 + VAT. This was the price given when you had called for the service.


All Time Locksmith

Rated 5 out of 5 stars

Locked myself out of the house

Locked myself out of the house. Called the locksmith and he got me back into my house without any damage. Great service. Just what i needed at this worrying time.

September 20, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Gary,

Thank you for taking time to review our service. We are very proud of the professional and efficient service we provide.

AllTimeLocksmith

Rated 5 out of 5 stars

Lovely man from Israel came on time and…

Lovely man from Israel came on time and did a very tidy job of changing my rim lock.

September 20, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Juliet,

Thank you for taking time to review our service and for the positive comments.

AllTimeLocksmith

Rated 5 out of 5 stars

Lost my keys and within half an hout…

Lost my keys and within half an hout the locksmith was out & had me in my home. Great service & not too expensive either.

September 20, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Sally,

Thank you for your 5* review. We're so pleased that you appreciate our professional and efficient service.

AllTimeLocksmith

Rated 5 out of 5 stars

Locksmith arrived quickly and sorted…

Locksmith arrived quickly and sorted the problem cleanly and efficiently

September 19, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Barbara,

Thank you for taking time to leave us a review. Your comments are appreciated.

AllTimeLocksmith

Rated 1 out of 5 stars

Run away if you don't want to be ripped off !!!

I called them on sunday because I was locked out of my room. The locksmith opened the door in 30 seconds and I was charged the FANTASTIC/RIDICULOUS PRICE of £106.8.

I do recommend you to ask for the price on the phone if you don't want to experience this misadventure. I will never call them back again.

Otherwise, the person came very quickly (30 minutes after my call) and was nice & polite.

September 19, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Djamila,

Thank you for leaving us a review. I note that it was an emergency call out on a Sunday. If you would like us to look into it for you please contact us at info@alltimelocksmith.co.uk, and a member of the customer service team will be happy to help.

AllTimeLocksmith

Rated 5 out of 5 stars

Prompt service even at rush hour…

Prompt service even at rush hour traffic time. Problem resolved and good advice given.

September 19, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Amanda,

Thank you for your review and for the positive feedback. Much appreciated.

AllTimeLocksmith

Rated 5 out of 5 stars

The Locksmith arrived on time was…

The Locksmith arrived on time was polite, efficient and quick. Fixed the lock and charged as the minimum call out charge. If only all contractors could be like this!

September 19, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear David,

Thank you for taking time to leave us a review. We always strive to deliver a professional speedy and efficient service.

AllTimeLocksmith

Rated 1 out of 5 stars

Quoted me 59.99 + VAT over the phone…

Quoted me 59.99 + VAT over the phone provided the key will be unlocked and will be fixed but when the locksmith came to our place after 1 hour he said it should be 129.99 + VAT plus the cost of the key because he needs to drill the key.
Well, of course he needs to drill it if he cannot unlock it.
Not happy at all with the service.

September 18, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Zia,

Thank you for reviewing our service. According to our records were quoted £59 +VAT, which is what you paid. If this is incorrect please contact us at info@alltimelocksmith.co.uk, and a member of the customer service team will look into it for you.

AllTimeLocksmith

Rated 5 out of 5 stars

Service and work excellent

September 18, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Joan,

Thank you very much for leaving us a review and for the positive feedback.

AllTimeLocksmith

Rated 5 out of 5 stars

It is an awful thing to not be able to access your own home.

It is an awful thing to not be able to access your home (usually your own fault) but distressing anyway. This locksmith was professional and reassuring and soon came out to sort things out. The gentleman who came was polite and efficient. It is expensive for two minutes work but it was a Saturday and needs must.

September 18, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Sheila,

Thank you for leaving us a 5* review. We are very pleased that you appreciate our professional and efficient service.

AllTimeLocksmith

Rated 3 out of 5 stars

It was a good job but he fitted it wonky

September 18, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Customer,


Thank you for getting back into contact with us.


We are pleased the locksmith has returned to fix the problem. Please be aware we do give a guarantee on locks that have not been supplied by us. We supply high quality of locks for which we can guarantee on long-serving.


AllTimeLocksmith

Rated 5 out of 5 stars

Arrived within 30 minutes

Arrived within 30 minutes. Friendly and professional.

September 15, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Vlad,

Thank you very much for your positive review, much appreciated.

AllTimeLocksmith

Rated 2 out of 5 stars

Really bad service

I phoned the number for this company when i found it on google and enquired about prices. However when the locksmith came and changed my lock before telling me the price of the new lock as he said he would the charge had gone up considerably. For opening the door was what i was told £60 but the replacement lock had gone from £20 to £125 pounds. Making my bill in total with vat £220 pounds. When i questioned this his attitude totally changed. He got annoyed at me an tried to tell me its the special company price. I decided i would buy my own lock from b&q as i checked the price and it was actually 19.99 in b&q. Also the one he tried to fit in my door actually invalidated my home insurance as it didnt even meet standards. When i said i would just pay for the charge of opening the door and to leave the rest he got even more annoyed tried to say its not 60 anymore if i didnt have the other work done but would increase to £120 and then when i ledt the room to call the company he started saying this is bullsh*t! Needless to say it was 70 in the end with vat not 120 and he ledt my house in a huff and didnt clean up any off the mess he left behind. He also took my screws from the door so when my new lock got fitted i had to go and buy more screws that go in a pvc door. Not nice having a man come into my home and try to intimidate me and rip me off. Lucky i had a friend over at the time to tell me i was being ripped off.

September 14, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Georgina,

Thank you for leaving us a review.

We are sorry that you had a problem with our service, but we are happy that the office managed to sort it out. If you would like us to look into your queries further please email us at info@alltimelocksmith.co.uk

AllTimeLocksmith

Rated 5 out of 5 stars

Wonderful service

Wonderful service exceptionally friendly, elpful and curteous. The price was very reasonable. I would definitely recommend

September 14, 2018
Unprompted review
All Time Locksmith logo

Reply from All Time Locksmith

Dear Anita,

Thank you for taking time to review our service. We work hard to deliver a professional and efficient service.

AllTimeLocksmith

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look