Alltools 

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Rated 5 out of 5 stars

Can not speak more highly of the service and guidance you get at All Tools South Geelong. Not only do you get great advice on which tool you should purchase, the talented team there give you money sav... See more

Rated 3 out of 5 stars

Order accepted and payment made online with a 3-day delivery promised by email. Phoned after 4 days as no parcel received and no tracking information available, only to be told that item was out of... See more

Rated 5 out of 5 stars

Bought a top quality table saw with stand (expensive but a competitive price). Didn't do my research and ordered the wrong stand but was phoned up by warehouse guys who pointed this out, they research... See more

Rated 5 out of 5 stars

The Bosch power cleaner got a superb write up and Alltools are selling the one I wanted at a great price! Went for the standard delivery (free) BUT, instead of 3/ 5 days delivery, it was delivered (... See more

Company details

  1. Tool Store

Information provided by various external sources

Alltools has specialised in supplying top branded tools at discount prices to the trade for over 60 years! All our sales staff have extensive knowledge of the products and are able to offer free advice to our customers. With Free UK mainland delivery on orders over £50- you can order with confidence from Alltools


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Rated 1 out of 5 stars

Dickies Work Boots...Non Arrival

Having ordered online and paid for the boots with a further sum for three, working-days delivery, I am still, one week later awaiting arrival of my order. Basically, not impressed. I rang on Friday and was called back to say that the supplier had let down AllTools, but it would have been a courtesy at least to keep me informed. Still no news of delivery.

September 27, 2015
Unprompted review
Alltools logo

Reply from Alltools

Hi - I am sorry there was a delay with your delivery. It is our policy to always contact customers if there is a delay on their delivery and I am sorry if this didn't happen. Your boots were despatched Friday on a next working day service.
Best regard
Chris

Rated 5 out of 5 stars

super fast delivery FREE

ordered late sunday afternoon received Tuesday lunchtime have used this company before and cant praise enough of the fast efficient service polite and friendly delivery man got what it said in the advert will definitely use them again

September 26, 2015
Unprompted review
Rated 1 out of 5 stars

So Far Very Dissapointing

I Bought a Garden shredder from this company 3 weeks ago, I bought it through ebay of which they took over £150 from me and I still haven't received my item. I have complained to them and so far nothing has been done about my problem, I will update this poor rating for this company if my money is returned of my item received.
but all I can say is I wont be using them again based on there poor customer service I have received so far!!!!!!

September 15, 2015
Unprompted review
Rated 5 out of 5 stars

Alltools a great company

I had a few problems, not with Alltools but with the product I bought, Andy at Alltools sorted it promptly and courteously and I received updated calls at every stage, thank you

September 8, 2015
Unprompted review
Rated 1 out of 5 stars

Sloppy at best

I purchased a bosch work mate and a Makita roller stand from alltools and paid for next day delivery at a extra cost of £7.95..
Everything was paid for at checkout and was happy.
I then received a email later that day saying they were out of stock but this was after they had taken my money.
There was no expected delivery date on the email.
I received the workmate one week after placing my order but still no sign of roller stand. I received the stand 10 days after my order only to find it was used and not in particularly good condition with it full of paint chips and rust spots the size of 10 pence pieces and marks up and down the adjustable arm. I spoke with the company and he offered a small discount on roller stand. I had to point out that the next day delivery didn't happen of which I had paid for. I am still waiting for a payment back into my bank after nearly a week of waiting, lets hope they are not thinking that I will forget about it. I am a busy man and having to chase and sort out the problems is at my expense.
There are plenty of good tool outlets around on which as trade we rely on to keep our business moving.
Dealing with alltools has been disappointing to say the least
I won't use them again.......

September 8, 2015
Unprompted review
Alltools logo

Reply from Alltools

I am sorry you experienced a delay with your delivery. Your workbench was despatched the day after your order, but was delayed by the bank holiday. There was a delay with the Makita roller stand which had to be ordered in from Makita, and unfortunately when it arrived it was not in perfect condition. Your carriage charge has been refunded.
Best regards
Chris

Rated 5 out of 5 stars

Overall very good

The strimmer was pakaged well to obviate any damage and was as stated in the description. It arrived within two working days at the time promised.
A very good service well done

September 7, 2015
Unprompted review
Rated 2 out of 5 stars

Item not delivered 2 weeks later

Bought a hedge trimmer online expecting delivery within the stated 3 days. 2 weeks later and it's still out for delivery. Contacted alltools to find out what's going on. Got told the item was out of stock and would be another 10 days. 5 mins later get an email saying item is now out for delivery. Suggests to me someone forgot to send it in the first place and made a poor attempt to cover tracks. If someone had just called or emailed to tell me the truth, there would be no problem. Can't rate item as not received it.

September 6, 2015
Unprompted review
Alltools logo

Reply from Alltools

Hi - I am sorry there has been a delay with the delivery on these strimmers. Our policy is always to contact customers where there may be a delay in the delivery and I apologise if that did not happen in this case.
Best regards
Chris

Rated 5 out of 5 stars

Cordless planer purchase

Ordered online,item was in stock and advised it would be received within 24 hours and it was! UK mail who delivered, text to give time of delivery within 1 hour and it arrived in the middle of this slot, very good service, Thank you. Will use again as I have before.

August 21, 2015
Unprompted review
Rated 3 out of 5 stars

Delivery not as stated

I ordered 2 x pairs of scruffs trousers for a female apprentice as hers had ripped so I need the replacements ASAP I ordered on the Wednesday for a 24 hour delivery, I received a phone call to say they were out of Stock and I would receive them Monday or at the very latest Tuesday at 4.50pm on the Tuesday I had to telephone them to ask where the delivery was to be told they wouldn't arrive until Wednesday. Trousers did arrive Wed, but I would have ordered form elsewhere if I had know it would take so long

August 20, 2015
Unprompted review

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