Alltools 

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Rated 5 out of 5 stars

Can not speak more highly of the service and guidance you get at All Tools South Geelong. Not only do you get great advice on which tool you should purchase, the talented team there give you money sav... See more

Rated 3 out of 5 stars

Order accepted and payment made online with a 3-day delivery promised by email. Phoned after 4 days as no parcel received and no tracking information available, only to be told that item was out of... See more

Rated 5 out of 5 stars

Bought a top quality table saw with stand (expensive but a competitive price). Didn't do my research and ordered the wrong stand but was phoned up by warehouse guys who pointed this out, they research... See more

Rated 5 out of 5 stars

The Bosch power cleaner got a superb write up and Alltools are selling the one I wanted at a great price! Went for the standard delivery (free) BUT, instead of 3/ 5 days delivery, it was delivered (... See more

Company details

  1. Tool Store

Information provided by various external sources

Alltools has specialised in supplying top branded tools at discount prices to the trade for over 60 years! All our sales staff have extensive knowledge of the products and are able to offer free advice to our customers. With Free UK mainland delivery on orders over £50- you can order with confidence from Alltools


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All reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unreliable

Paid for next day delivery as was a gift for my dad's birthday. 3 days on, still no parcel?!

February 14, 2016
Unprompted review
Alltools logo

Reply from Alltools

Hi Bethany
Very disappointed to get your unwarranted poor review.
It is clearly stated that next day delivery is next normal working day, so for your order placed late Thursday evening, that was despatched by us on Friday is due to be delivered Monday, and the tracking shows that it is indeed out for delivery today.
Not unreliable, but delivering as promised. I hope your father is pleased with his Makita Lunch bag.
Best regards
Chris

Rated 4 out of 5 stars

Good service

Sanding discs not yet used but look good quality, were competitively priced and arrived reasonably promptly. Alltools had a comprehensive range of different grit ratings, unlike many other suppliers, and I am happy to recommend the company

February 14, 2016
Unprompted review
Rated 2 out of 5 stars

Lack of information

Not delivered on day as promised,waited in all day
No phone call to inform me ,
Had to phone to find out day of delivery
Response not very good ,felt I was a nusence

February 12, 2016
Unprompted review
Alltools logo

Reply from Alltools

Hi
I am sorry there was a delay with your order. It is our policy to always make contact if there is a delay and I apologise if this didn't happen in this case.
I see your order has now been received.
Best regards
Chris

Rated 1 out of 5 stars

item wrong

Item was delivered wrong to what was ordered.
Called to say what had happened no apology and would not send me a free post envelope to send back the wrong item.
I will not be using these again.

February 12, 2016
Unprompted review
Rated 2 out of 5 stars

Disappointed

Although the web page states that the product was in stock it wasn't ....... Once it was it should have been delivered next day and once again this did not happen although it was ukmail that was to blame it is all tools decision as who they use for delivery.
This was my first time using all tools and probably my last other on line tool suppliers such as Axminster and Rutlands are far superior

January 30, 2016
Unprompted review
Rated 5 out of 5 stars

bosch blades

ordered 6 saw blades from all tools and had mix up with order. one quick email to chris and was instantly sorted and posted. excellent service from alltools and chris.would 100% use again as price and service is brilliant from them .cheers alan
a++++++

January 29, 2016
Unprompted review
Rated 4 out of 5 stars

Delivery usually good BUT ......

Hi.

The delivery service is usually good BUT my last 2 out of 3 orders I have had to chase up.

Once chased - delivery service back to 24 hours - BUT should I really have to chase up my orders - no I don't think so

January 22, 2016
Unprompted review
Rated 5 out of 5 stars

Will be using again.

Very happy, unlike some companies that leave you guessing when your order is going to turn up. I got a email with the date of delivery, then a text giving a two hour window when it will be delivered and it was delivered in that window.

January 8, 2016
Unprompted review

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