All Your Appliances Reviews 

2,804
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are offered at very competitive and affordable prices compared to other online stores. People also praise the fast and reliable delivery service, noting that their purchases always arrive promptly and in excellent order. Furthermore, consumers are very happy with the helpful and friendly staff members who consistently provide wonderful service and great advice. However, some customers also noted that a few products arrived with unexpected scratches, marks, or minor cosmetic damages. A few reviewers experienced frustrating issues such as missing parts or operational defects upon opening their new appliances.

What people talk about most

Product

People report positive experiences with product, highlighting that items are great value for money and arrive... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting fast shipping times and helpful... See more

Price

Reviewers highlight positive aspects of price, noting that items are often the best they could find and... See more

Service

Users describe positive interactions with service, highlighting great value and helpful staff. Consumers note... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased Electrolux conduction hob. Had some packaging issues . Emailed company and within minutes got a lovely and supportive email back. Fantastic customer service and all correspondence... See more

Rated 5 out of 5 stars

Great staff Helen and Jeff were lovely, no pressure just really good advice. My AEG washing machine is really good , didn’t realise my old washer wasn’t washing or spinning properly, and it was deliv... See more

Rated 5 out of 5 stars

I'd never heard of All Your Appliances. Then I Googled a particular tumble dryer that Which? Magazine said was perfect for our needs. Up popped one with over £200 off because of very minor marks on th... See more

Rated 5 out of 5 stars

All your appliances wasn’t a firm I had heard of before but following a google search for replacement hob found they had the appliance I needed. The order was made and delivery expedited. Was kept inf... See more


Company details

  1. Kitchen Supply Store
  2. Appliance Store
  3. Refrigerator Store
  4. Washer and Dryer Store

Written by the company

All Your Appliances are a family run business based in Cheshire. For over 20 years we have provided the UK with great service and a fantastic range of discounted appliances. We sell over 10,000 high-quality products per year from leading brands and hold thousands of items in stock. Everything you see is in stock today as we will not list items that we don’t have. Our helpful and friendly customer service team are contactable seven days a week and are happy to assist with all queries before, during and after purchasing. In addition we have our own fleet of 8 delivery vehicles and experienced installation engineers, collectively having over 50 years of experience. We appreciate you taking the time to view our products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,804)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Youfailure to deliverdidn't deliver to me

You didn't deliver to me

June 30, 2025
All Your Appliances logo

Reply from All Your Appliances

Thank you for taking the time to write this review.

I can see that we delivered a Double Oven to you on Saturday July 5th. We have full tracking showing the vehicle outside your location

We are assuming you have mistaken us with another company. Please contact our customer service team straight way if this is not the case at info@allyourappliances.co.uk

Rated 1 out of 5 stars

Feels like a scam website

Initially felt like a good offer but the product was faulty and they immediately distanced themselves from any liability. They responded with "After reviewing the pictures you have sent..." before I'd even sent any!

July 2, 2025
Unprompted review
All Your Appliances logo

Reply from All Your Appliances

Thanks for taking the time to write your review

We can see that you purchased a pan set in October of last year. I can see that you contacted our team who advised that your issue was classed as normal wear and tear. However, they advised you to contact the manufacturer who provide a warranty against manufacturing defects if you believed that to be the case. Full details of how to do this were sent via email.

If you need further information, please contact our customer services team at info@allyourappliances.co.uk

Rated 3 out of 5 stars

Question sizes

Our old microwave went wrong so found one and checked the sizes given all talied up so went ahead and bought this one to replace it thinking swap out done job . No when it arrived and I took our old one out to replace it the width was fine but hight wasn't 460mm as advertised it was 390mm hence a big gap I now have , I went back to check on site but all details had been taken down , don't get me wrong the microwave works fine but I now have to cover up a gap I didn't have so before you make that final click to buy get in touch and check the details are correct is my advice .

June 3, 2025
All Your Appliances logo

Reply from All Your Appliances

Good afternoon

Thank you for taking the time to write this review.

We have been unsuccessfully triyng to get hold of you regarding your comments.
You appear to have either misread or misunderstood the description we listed this under. It clearly advertised as 390 mm. Please refer to the description
https://allyourappliances.co.uk/products/zanussi-zmsn7dx-microwave-oven-and-grill-built-in-stainless-steel-graded

We therefore ask that you can kindly adjust your review as the appliance was totally as advertised with the correct dimension details.

Please feel free to contact our customer services department regarding this.

Many thanks

Rated 1 out of 5 stars

Supposedly New. It’s Wasn’t!

Supposedly New. It Wasn’t.
I ordered a washing machine that was graded A.
The description states grade A products are brand new products that just had damaged packaging. The further description also stated that there were minor blemishes to the unit, which were photographed. Fair enough, a few small dents on the side of the machine were no problem to me because they are not visible when installed.
The machine was NOT new.
The packaging/transit bolts had already been removed and the owners manual was not genuine.
I’ve received a second hand machine so I have no idea how old it is!
Pathetic that you have to lie to get customers!

June 18, 2025
Unprompted review
All Your Appliances logo

Reply from All Your Appliances

Thank you taking the time to write your review.

It sounds like you purchased one of our graded appliances which are always described as having minor blemishing and include images of the blemishing. We therefore believe your review is inaccurate.

Transit bolts may be removed by our technician as part of the testing cycle to ensure you receive a fully working graded appliance. Occasionally, we do need to reprint manuals and repackage products and replace accessories if they are missing or damaged
We do describe these as honestly and in as much detail as we possibly can.
The items are then carefully transported by specialist couriers who are used to transporting our products.

Rest assured any item we sell is fully functional and provided with the warranty as described in the item description.

Please feel free to contact our customer services department as we cannot find a record of sale or any contact for an Aimee Rogers. We'd be happy to provide full details of how we operate and could provide any assistance you need.

Rated 1 out of 5 stars

Have had two deliveries canceled

Have had two deliveries canceled. Two days of work I’ve missed to wait in for it to have it not arrive.

June 5, 2025
All Your Appliances logo

Reply from All Your Appliances

Thank you for taking the time to write this review.

As per the notifications you received from the courier, they were unable to deliver to you as the address was inaccessible due to road closures.
Hulks Road and Loomhead Road were the offending roads.
You also did not answer the telephone when the courier tried to call you a number of times on the day.

Can you therefore please contact our customer service department ASAP as this was entirely outside ours or our appointed couriers control.

Many thanks

Rated 4 out of 5 stars

Would have been better if a electric…

Would have been better if a electric cable had been built in?

June 5, 2025
All Your Appliances logo

Reply from All Your Appliances

Thanks you for taking the time to write your review

Electric cables are rarely supplied with hardwired high wattage appliances as they require professional installation. Also the length to the fused spur depends on your kitchen installation and this can vary from property to property. Any reputable installer will be able to supply the correct cabling for your appliance.

If you need any further information at all, please do contact our customer services department.


Rated 5 out of 5 stars

Great company

Ordering was easy, when the delivery driver was held up in heavy traffic, All Your Appliances contacted me to let me know the revised delivery time (which was accurate).

June 2, 2025

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