Alm. Brand Forsikring Reviews 

I signed a car and home content insurance less than 2 weeks ago. Upon signing, i noted that start date for car insurance is next year 2022 while it should be in 2021. Been trying since to get this change and no response at all. I am still within 2 weeks window to withdraw my consent for insurance and I have informed of this to agent today. Again no reponse. Such poor response is rather concerning.

I can't escape from alm. Brand telefon marketing, please erase my number from all your database, every Friday morning someone is calling me and make my day bad. Just go away

Poor. they cannot sell a insurance unless you buy everything from them.

long waiting for a response, the need to be reminded by e-mail, lack of professional expertise, information from other al brand customers about problems with recovery or repair from insurance

UPDATE: After writing this review and complain about lack of communication, the inspector immediately replied and rejected the case, because they think the bike's motor was modified.
Firstly the bike was never modified, they recorded a phone conversion where I answered "yes" to their question in Danish if there is a speed chip in the motor. The inspector refused to speak in English and I have struggled to understand anything he said, and he then recorded the conversion without my consent, without even a notice about the recording.
Now they use the recording as evidence that the bike was modified. How evil is that. Shame on almBrand to trick Enligh speaking only customers and also use personal data without any consent.

I will bring this case to the Klageansvarlig about this dispute, and contact newspapers about them breaching personal data. I will report back with further update

We have had all insurances with almbrand for 6 years never missed a payment to them and used them very little.

Then we had our cargo bike stolen, it should be a straightforward case because we have sent all the needed information including report from the police, receipt of the bike, receipt of stolen extra accessories, and the certificate of the lock (låsbevis). 3 weeks after reporting the case, including 3 emails sent, 2 phone calls made with the inspector, I have still received no response. Today, I have filed a complain letter to their complain board, I will report back how they will process this case.

For reference, the skadenummer is 3632572

God service og behandling.

Super hurtig og god service ifm skade på mine briller.

I am sorry to say but for me you are bad experience and never want to use you,i will say and to all my friends.

they always answer and help us. We are satisfied with Alm.Brand)

E-Bike stolen. Took 1 day for insurance approval of the case.
No drama, no hassles.
Thanks!

I bought a car and maintained the insurance, as it was from previous owner at Alm. Brand. After the purchase I was called by an Alm. Brand representative to accept a contract with a 6 months binding period and I did. After 6 months I decided to move to another insurance company starting with month 8, but Alm. Brand did not accept the transfer to the new insurance company on the reason that, if I leave before 1 year, I will have to pay a penalty fee.
I requested my new insurer to take over the insurance after the next running month, as Alm. Brand has no right to deny my request. In spite of this Alm. Brand, based on the same reason, not to pay penalty, did not release my insurance at the end of the following month neither. After 5 months and 10 days from my transfer request to the new insurer, a total of 11 months (release period decided solely by Alm. Brand, against my request) Alm. Brand wants to charge me with a penalty fee, due to leaving Alm. Brand before 12 months. I consider that this action is tendencious, since Alm. Brand refused the insurance release in order to avoid applying this penalty.
To be noted that I have made no further requests in the last 3 months in the idea that I will have to be stuck and pay Alm. Brand for 12 months.

Update: Bank representative have contacted me and divergency solved in due time.

They keep calling late at night when I put my son to sleep. Today I answered and they hung up. They don’t answer when you call back.

Update 3.2.2020:
Today two calls from
+45 21 56 21 02 and
+45 21 56 44 15

They keep changing numbers. Now they call and hang up. It's a sign of a scam.

"AMAZING customer service"

Alm Brand increased my insurance twice in 3 months, I confused and contacted the customer-service. Being told if I don't agree with the offer, quit and find another insurance company after I questioned the decision.

First time ever I heard a customer service gave me such a professional advices, and I definitely will accept his words and move away from ALM BRAND, tak for en god service!

Supper god behandling, meget tilfreds.

Happy with the cover and service response given