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Rated 1 out of 5 stars

I am gutted as I write this as I read fantastic reviews of this company. I placed an order on 27/08/25 and until now (04/09/25) have had no contact from the company about my order, despite sending que... See more

Rated 5 out of 5 stars

This family run buisness,makes good equality natural hair and skincare products that really work! They are approachable and add simple little touches like a personalised hand written note accompanying... See more

Rated 1 out of 5 stars

The most rubbish customer service ever! Actually no customer care at all! Paid for early delivery 9 days ago. Nothing yet. When you call the number on website you get no answer. Emailed them ... no re... See more

Company replied

Rated 5 out of 5 stars

I have ordered several products from this company and I love them them all... The mask and face scrub is amazing it leaves ur skin feeling moisturize and clean...And I’ve started my sisterlock journey... See more

Company replied

Company details

  1. Hair Product Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Store

Written by the company

Almocado is a family owned business; established in 2010, dedicated to creating handcrafted artisan products especially for textured hair types (curly, kinky, coily, wavy); formulated to nurture, nourish, cleanse, condition, pamper and protect. To that end, we provide a range of hand-made gentle cleansers, deep conditioners, daily moisturisers and protective balms to help you love your way to longer, stronger, happier hair.


Contact info

3.1

Average

TrustScore 3 out of 5

253 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic products!!

Great advice together with fantastic products.

Thank you Almocado.Xx

October 30, 2018
Unprompted review
Almocado logo

Reply from Almocado

Thanks for the feedback, we look forward to serving you again

Rated 5 out of 5 stars

What can I say except the fact that…

What can I say except the fact that we’re loving our products, I look forward to making future purchases with Almocado. Since we’ve started using their line our hair has gone from strength to strength, not to mention the divine smell of each product, what drew me to them was the ingredients list, I was finding it hard to come across clean/natural/organic ingredients, Almocado ticks these boxes 10/10 from us

October 25, 2018
Unprompted review
Almocado logo

Reply from Almocado

We appreciate you taking time out to share your experience and are encouraged to hear that you feel the love we infuse into our products. Thank you for trusting us with your hair and we look forward to serving you again in the future xx

Rated 4 out of 5 stars

My only criticism is that I am…

My only criticism is that I am impatient already and had to wait for Sunday to Saturday to receive my delivery

October 12, 2018
Unprompted review
Almocado logo

Reply from Almocado

Thanks for your feedback, we can see that you ordered on the weekend, and we shipped on the Wednesday. We're going to look into adding a Priority service so that customers like yourselves can receive their products faster! I hope this helps xx

Rated 4 out of 5 stars

So far so good

So far so good. I’ve used the Stage 2 Hibiscus Shampoo and Coconut & Castor Oil Triple Whipped conditioner and it doesn’t break my hair like other products I’ve used before, in fact it keeps it moisturized. However, it also means I won’t know the long term effects so it’s a wait and see game.
The conditioner is a decent size at 500g for the price and they both smell lovely.
Another positive is the personalized message that came with the delivery. That was really lovely and thoughtful. It was definitely well received and appreciated.
And of course, the reason why I even thought of trying it - black female owned company. Do your thing sister ✊🏿
They loose a star on two points - the incredibly small size of the shampoo (250g) especially for that price (£13.50) and the minimum cost of £50 for free delivery. That’s a lot. Otherwise I’m happy and satisfied with the products.

October 11, 2018
Unprompted review
Almocado logo

Reply from Almocado

Thanks for your feedback, we appreciate your comment. All our products are handmade using premium ingredients and every penny you spend is invested in building the business and ensuring you get the service and products you deserve. We thank you for appreciating who we are and how we do what we do. Much love xx

Rated 5 out of 5 stars

Good quality natural hair and skincare

This family run buisness,makes good equality natural hair and skincare products that really work! They are approachable and add simple little touches like a personalised hand written note accompanying your order, a follow up email to check everything is ok with your order. Makes this company stand out from the rest, and provides confidence that your money is well spent with people that really care about what they do. Vegan too!!

October 5, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product. My hair is soft without being greasy and smells absolutely lovely. So happy to have found a family owned black uk business that has my hair in their best interest. Love love love

October 2, 2018
Unprompted review
Rated 5 out of 5 stars

I Love It!

When the triple whip conditioner was delivered to me it packaged beautifully, had a hand written note personally to me and had so much more care put into it than a big business. I got a discount for being a first time customer and after buying my first product I gained loyalty points that are already worth real money off (24p from one product rather than paying 100's of pounds to get the minimum amount of reward). Then the product itself is of very good quality, smells lovely, keeps your hair feeling moisturised and soft, and is good for detangling.

October 2, 2018
Unprompted review
Almocado logo

Reply from Almocado

Thank you for your feedback. It is so encouraging to hear that the little things we do really make a difference to you guys. <3 xxx

Rated 5 out of 5 stars

If you’ve found them then you’ve hit the jackpot!

I’m new to Sisterlocks and natural hair but so pleased that I came across Almocado in my extensive research because I just know that I’ll be a customer for life.

I ordered their baby lock package for my newly installed (day 7) Sisterlocks - the stage 1 shampoo and mint spritz and that spritz literally changed my entire vibe! I’d been struggling with not washing as I have psoriasis on my scalp and it was flaking and reacting badly after installation but my consultant did not want me to wash my hair due to texture etc. Thankfully the day I decided I couldn’t take no more this package arrived and I used the spritz straightaway.

It worked wonders, tingled and cooled my scalp immediately and felt wonderful for hours - the smell was unbelievable - no idea how it’s done but the smell just brings everything to life and is absolutely gorgeous. I felt, I feel amazing, my locs came alive and I can not wait to use the shampoo and other products now.

The service was personal and professional and I literally cannot wait to share the great news about this business to others. I told a friend straightaway who has had Sisterlocks for 4 years and she immediately looked to place an order as there is enough choice out there, without this level of quality.

These guys have got it all right from the products to the website to the service to the delivery and even international customers are using them. I can’t praise them enough.

I’m literally in love 😍

September 18, 2018
Unprompted review
Rated 4 out of 5 stars

ALMOCADO MINT MIST FOR SISTER LOCKS

ALMOCADO MINT MIST FOR SISTER LOCKS

After searching high and low to find products from my newly installed sisterlocks. I found the Almacodo website. I ordered my products and they were delivered on time and exactly what expected. Updates also informing you of the processing time was also emailed on a regular basis. The product I ordered uses just a limited amount of mist to make my hair smell fresh and look vibrant and shiny.

Will recommend company to anyone.

Many thanks

Lorraine

September 7, 2018
Unprompted review
Rated 5 out of 5 stars

What an awesome line of products for locs!

I've been using Almocado products on my Sisterlocks for a little over a year and a half. I've gotten compliments on the smell and the shine that their products leave behind. My hair always feels clean and refreshed. It's worth the shipping to get Almocado sent all the way to Colorado in the US!

August 25, 2018
Unprompted review
Rated 5 out of 5 stars

A great service from start to finish

A great service from start to finish. Excellent customer service!
I was notified at every stage, from ordering, to preparation, to dispatch, and then delivery. I even got a lovely, personalised message on my delivery note. I will definitely be ordering from them again in future.

August 25, 2018
Unprompted review
Rated 5 out of 5 stars

Love your products

Love your products. So much better than the Sisterlock brand. I wish you had a location in the United States.

August 25, 2018
Unprompted review
Rated 3 out of 5 stars

Satisfied!

Although I do find it nice that I was kept informed of my order, I would prefer to know when it left and when to expect.

As for the products, they work well with my hair. The hair masque makes my scalp smile and bounce. Feel the opening of the pores and stimulation of the scalp circulation.

I do enjoy the tea tree hair spritz as well. Makes hair feel and smell fresh.

All in all happy with my purchase. Thank you Almocado.

Lady E

August 13, 2018
Unprompted review
Almocado logo

Reply from Almocado

Thank you for your feedback Lady E. We’re glad that you were happy with your purchase.
In addition to updates on when your hasn’t been processed and despatched we send notifications on when they item has been shipped, along with a tracking link which allows you to follow your parcel’s journey through to delivery. The Shipping page on our website provides details on the lead times from despatch to delivery - as supplied by the postal carriers. Do let us know if you didn’t receive these as they may have been intercepted by your junk mail filters. Kind regards, Almocado.

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