I have placed my order on 12.03.26 and received it on 18.03.26, so I am very satisfied with the delivery! And the quality of the jacket as well! Looks even better in real life than on the website pict... See more
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See what reviewers are saying
The courier has probably lost the goods and there is no way to contact them (no number, useless tracking system). I'm not giving one star because I understand that this is not your direct responsibil... See more
Excellent! I purchased my first MA-1 Hooded jacket in a beautiful black olive color with a sheen to it. The black polyester fleece lining the inside of the hood makes this one cozy jacket to zip up a... See more
Great costumer service. I ordered online 2x. Quick dispatch of the product. Unfortunately an item for sale was found not available. I rang the costumer service, who assured me the item already had... See more
Company details
Written by the company
In 1959 Alpha Industries was commissioned by the Department of Defense to design and manufacture high performance outerwear for the US military. It all started with a rented factory in the city of Knoxville, Tennessee and just a few staff members. That was the beginning of the nowadays so well-known authentic and legitimate MA-1 Flight Jacket. Over the years the company added several new colors to the original products or customized them with different patches or prints but the jacket itself and especially the capability to withstand every type of weather and outside influences stayed the same at all times. That´s why Alpha Industries quickly became synonymous with developing the iconic MA-1, M-65 and N-3B trusted by soldiers, sailors and aviators to protect them from the direst conditions across land, sea and air.
Contact info
Siemensstr. 11, 63263, Neu-Isenburg, Germany
- 0049610277600
- customerservice@alphaindustries.de
- www.alphaindustries.eu
4.2
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very good and very fast
Very good and very fast. Though I don't have a clue what any of the German words mean and my phone doesn't give the translations so I've been guessing, but as the UI is such a standard. You can't get it wrong so that's a good thing.
April 22, 2022
Reply from Alpha Industries Europe
Hi Thanim Adil,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
Reply from Alpha Industries Europe
Hi Steven Frowen,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
Bought 7 t shirts
Bought 7 t shirts
After 2 washes they lose shape and shrink.
Only wash on 30
I bought a few t shirts years ago and they still good.
Quality is terrible now. What a shame .
April 14, 2022
Unprompted review
Reply from Alpha Industries Europe
Hi Dave,
In such cases, please contact our customer service. You can reach them via the following e-mail address:
customerservice@alphaindustries.de
With best regards,
Your Alpha Industries Team
Size WAAAAAAAAY to small
Size WAAAAAAAAY to small , I've send it back to you and would like my money back please
April 12, 2022
Reply from Alpha Industries Europe
Hi Björn Sundevall,
Thank you for your review.
We will refund the purchase amount to you upon receipt of the return.
With best regards,
Your Alpha Industries Team
Bought MA-1 LW Hooded black in size XL
Bought MA-1 LW Hooded black in size XL. Jacket is great, except arms are very tight.
But service was good and quick
I had to pay a lot in tax though, I live in Norway
April 11, 2022
Reply from Alpha Industries Europe
Hi Omar Sejnæs,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
First time buying direct from Alpha
First time buying direct from Alpha, they didn't disappoint. The jacket was top quality as always and it was delivered very quickly, coming from Germany to the UK in just two days. Excellent products and excellent service.
April 11, 2022
Unprompted review
Reply from Alpha Industries Europe
Hi J Coles,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
belgischer Kunde
Easy to choose via website, payment fast and secure.
Very fast delivered in pristine state.
10/10 Danke sehr und bis zum nächsten Mal.
April 8, 2022
Reply from Alpha Industries Europe
Hi Ray,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
Like every time
Like every time, everything Perfect!
Profesional, recomended for every one young and old. Express delivery
April 7, 2022
Reply from Alpha Industries Europe
Hi Pawel Raczek,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
Reply from Alpha Industries Europe
Hi Jonathan,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
Fast delivery 😁😄😁
April 6, 2022
Reply from Alpha Industries Europe
Hi Marcin,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
Superb service
Superb service, ordered a jacket it came in a few days to England, it was a little too small so had to return it - they provide a free label and have already refunded. I reordered the jacket in the next size up and came in three days.. really top service.. no import fees or anything
March 29, 2022
Reply from Alpha Industries Europe
Hi Mark Dawson,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
Excellent product delivered with great…
Excellent product delivered with great efficiency.
March 25, 2022
Reply from Alpha Industries Europe
Hi Ian Tiley,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
Perfect delivery and product
March 21, 2022
Reply from Alpha Industries Europe
Hi Jose Manuel Perez de la Cruz,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
Excellent but....
Excellent, but the parka was sent to me in a plastic bag without further protection, which makes it breakable. please send the garments in a cardboard box to protect the interior
March 18, 2022
Reply from Alpha Industries Europe
Hi Francisco Luis Arada Santos,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
Wanted £118 customs charge for an order…
Wanted £118 customs charge for an order that was £300 to the UK would be careful when ordering outside eu, maybe brexit was a bad idea🤣
March 15, 2022
Reply from Alpha Industries Europe
Hi Mark Feldmann,
Thank you for your review.
When shipping goods from an EU country to a non-EU country, customs charges may apply.
These must always be paid by the customer, which we have noted on our webshop and on the invoice.
With kind regards,
Your Alpha Industries Team
Just one problem,i have to pay 75£…
Just one problem,i have to pay 75£ customs charge.But the jacket is verry nice and is worthit
March 8, 2022
Reply from Alpha Industries Europe
Hi Georgi Getov,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
I ordered DHL
I ordered DHL, yet my package arrived with Croatian post.
Pants are too big
March 6, 2022
Ordering from the United Kingdom I was…
Ordering from the United Kingdom I was concerned about customs and the time it would take to arrive, but I did not need to worry as it was with me within a few days. The jacket itself is superb in quality and cannot be bettered. Thank you for outstanding service I will be ordering again.
February 28, 2022
Reply from Alpha Industries Europe
Hi Anthony O'Sullivan,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
Came from Germany within days and with…
Came from Germany within days and with no charges. Great service
February 28, 2022
Reply from Alpha Industries Europe
Hi Guy,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
MA 1 flight jacket
As always delivered in quick time and quality is as expected from Alpha Industries,
February 27, 2022
Reply from Alpha Industries Europe
Hi Gary Major,
Thank you for your positive review, we are happy if you are too! :)
Stay healthy and see you soon!
With kind regards,
Your Alpha Industries Team
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