We have been extremely happy with Alpine Carpet One and have made numerous purchases from their efficient, honest and helpful staff. We love their work (especially Luis and Mario who installed our b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We have been extremely happy with Alpine Carpet One and have made numerous purchases from their efficient, honest and helpful staff. We love their work (especially Luis and Mario who installed our b... See more
Company replied
Carpet One in South Lake Tahoe has a very good selection of wood and non-wood flooring from which to choose. A few years back, we went with Carpet One to install new carpet throughout the house and w... See more
Company replied
We used Alpine Carpet One to put in hardwood floors and carpet. Later we put in more hardwood and had them back. When we moved 50 miles away we paid an extra trip charge to have them put in flooring a... See more
Company replied
Paul and Thomas were great from start to finish and even made special trips to our home during installation and after to make sure we were satisfied. We have purchased carpeting, hardwood and window c... See more
Company replied
2212 Lake Tahoe Boulevard, 96150, South Lake Tahoe, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Alpine Carpet One Floor & Home
Thomas was super easy to work with, gave me a great deal as a local, and had 2 extra pieces of carpet finished for me to use as rugs! I highly recommend Alpine if you want wonderful customer service!!

Reply from Alpine Carpet One Floor & Home
Our experience was excellent. All dealings with Thomas and with the installers were very professional. Everything went smoothly and our new floors exceeded our expectations.

Reply from Alpine Carpet One Floor & Home
The entire experience with this company was spot on from start to even the installers vacuuming the newly installed carpet! I've never seen that in new construction!

Reply from Alpine Carpet One Floor & Home
Jenny can to my rescue in an urgent situation. She gets a gold star from me

Reply from Alpine Carpet One Floor & Home
Great product friendly staff an installer did amazing job.

Reply from Alpine Carpet One Floor & Home
They were very professional and easy to work with and did a great job installing our carpet. I would not hesitate to use them again and looking forward to working with them on installing window covering.

Reply from Alpine Carpet One Floor & Home
I will never go anywhere else! I decided to replace my downstairs flooring with LVP. It was old & worn (3 kids, 5 dogs). From the get go, this store was thorough & professional, their estimate was detailed and they worked with me until it was completed. They were not the least expensive, but other estimates were not detailed & I didn’t want to pay more with tacked on costs and/or a sloppy job. Also, everyone in town who dealt with this company swears by their integrity. The showroom saleswoman always had a smile. Which is saying something, as I had made countless trips lugging multiple samples back & forth for weeks! The installer’s attention to detail was second to none. They even fixed my front door for me; it hadn’t worked right for years. Look no further for service & quality (I just wish LVP samples weren’t so heavy!).

Reply from Alpine Carpet One Floor & Home
Alpine Carpet's Thomas has my highest regards for his service in doing all the new flooring in our Lake Tahoe home. He was friendly, easy to work with and addressed all our concerns promptly. I recommend Thomas from Switzerland without any reservation.

Reply from Alpine Carpet One Floor & Home

Reply from Alpine Carpet One Floor & Home
My previous commercial carpet had been installed with the wrong adhesive, when the guys from Alpine came to remove it, it was a mess. They called in more help and worked through the weekend so that the new carpet could be installed in time for me to work on Monday. I am very impressed with their customer service. I would recommend Alpine Carpet to a friend for sure.

Reply from Alpine Carpet One Floor & Home
I had been researching flooring for awhile not knowing what material I should use. From the moment I entered Alpine Carpet One I was impressed. Jenny and Michael were very knowledgeable and there was never any pressure. I was allowed to take samples home many times in order to choose the right flooring.The prices were very fair as well. Now when it the install....I was super impressed. The guys were on time, polite, worked fast and they had a great attention to detail. They put in the flooring vents and cleaned the floor and put the furniture back when they were finished. They even swept and cleaned the driveway. I would highly recommend Alpine Carpent One!!!

Reply from Alpine Carpet One Floor & Home
Don't hesitate to call Alpine Carpet for all your flooring and window needs! I have entrusted Alpine Carpet One to install flooring and blinds in 3 of our houses and 2 of our businesses.
They are honest, dependable, and above all they have outstanding customer service! I love that they are family owned and operated they truly care for their customers.

Reply from Alpine Carpet One Floor & Home
Fantastic company! Very professional clean and on time. Definitely recommend Alpine for any carpet install!

Reply from Alpine Carpet One Floor & Home

Reply from Alpine Carpet One Floor & Home
It was a pleasure to do business with you. Everyone was very professional, customer oriented and wonderful to work with. The installation of our floors looks awesome and the guys could not have been nicer. 5 stars all the way!

Reply from Alpine Carpet One Floor & Home
Alpine Carper One in South Lake Tahoe has once again delivered outstanding carpet, instillation and true value and price with their latest outstanding service for us here in South Lake Tahoe. Quick and reliable with the install on the short notice day we needed it done and at the Christmas holiday week when getting service of any kind is difficult. Kind quick and very Knowledgable.

Reply from Alpine Carpet One Floor & Home
Wonderful customer service, I would highly recommend Paul and Alpine Carpet without reservation. Paul was very knowledgeable about flooring over hydronic heat, answering all our questions and helped us pick flooring that would work well with our system. Their installation was perfect, on time, and we would not hesitate to use them again!

Reply from Alpine Carpet One Floor & Home
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.