Alpine Carpet One Floor & Home Reviews 

111
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have been extremely happy with Alpine Carpet One and have made numerous purchases from their efficient, honest and helpful staff. We love their work (especially Luis and Mario who installed our b... See more

Company replied

Rated 5 out of 5 stars

Carpet One in South Lake Tahoe has a very good selection of wood and non-wood flooring from which to choose. A few years back, we went with Carpet One to install new carpet throughout the house and w... See more

Company replied

Rated 5 out of 5 stars

We used Alpine Carpet One to put in hardwood floors and carpet. Later we put in more hardwood and had them back. When we moved 50 miles away we paid an extra trip charge to have them put in flooring a... See more

Company replied

Rated 5 out of 5 stars

Paul and Thomas were great from start to finish and even made special trips to our home during installation and after to make sure we were satisfied. We have purchased carpeting, hardwood and window c... See more

Company replied

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4.9

Excellent

TrustScore 5 out of 5

111 reviews

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4.9

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Rated 5 out of 5 stars

Professional

Professional, clean and friendly. Couldn't ask for better.

July 6, 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Thanks, France! We hope to work with you again.

Rated 5 out of 5 stars

Thomas was super easy to work with

Thomas was super easy to work with, gave me a great deal as a local, and had 2 extra pieces of carpet finished for me to use as rugs! I highly recommend Alpine if you want wonderful customer service!!

July 6, 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Thanks for sharing these kind words, Laura. We will pass your compliments on to Thomas and the team. Let us know if you need anything else.

Rated 5 out of 5 stars

Our experience was excellent

Our experience was excellent. All dealings with Thomas and with the installers were very professional. Everything went smoothly and our new floors exceeded our expectations.

June 21, 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Hi Valerie,
Thank you for taking the time to leave this review. We are happy to hear that everything went smoothly and that you are happy with your floors. Please give us a call if you need anything else!

Rated 5 out of 5 stars

The entire experience with this company…

The entire experience with this company was spot on from start to even the installers vacuuming the newly installed carpet! I've never seen that in new construction!

May 26, 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Pat, thanks for the kind words! We're so glad to hear everything was spot on for you from start to finish! We really hope you enjoy your new carpet for many years to come. Thank you again.

Rated 5 out of 5 stars

Jenny can to my rescue in an urgent…

Jenny can to my rescue in an urgent situation. She gets a gold star from me

May 26, 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Ron, thanks for taking the time to leave a review, we're so glad to hear that Jenny came to your rescue. We hope you enjoy your new installation for many years to come. Thank you.

Rated 5 out of 5 stars

Great product friendly staff an…

Great product friendly staff an installer did amazing job.

May 23, 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Thanks for taking the time to leave us a review, Craig. We really appreciate it! We're so glad to hear you had a great experience with our staff and installers, and we hope you enjoy your new installation for many years to come. Thanks again.

Rated 5 out of 5 stars

Highly recommend them.

They were very professional and easy to work with and did a great job installing our carpet. I would not hesitate to use them again and looking forward to working with them on installing window covering.

May 9, 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Thank you for the kind words, Anita. We really appreciate you taking the time to leave us a review, and we look forward to working with you again in the future.

Rated 5 out of 5 stars

I will never go anywhere else

I will never go anywhere else! I decided to replace my downstairs flooring with LVP. It was old & worn (3 kids, 5 dogs). From the get go, this store was thorough & professional, their estimate was detailed and they worked with me until it was completed. They were not the least expensive, but other estimates were not detailed & I didn’t want to pay more with tacked on costs and/or a sloppy job. Also, everyone in town who dealt with this company swears by their integrity. The showroom saleswoman always had a smile. Which is saying something, as I had made countless trips lugging multiple samples back & forth for weeks! The installer’s attention to detail was second to none. They even fixed my front door for me; it hadn’t worked right for years. Look no further for service & quality (I just wish LVP samples weren’t so heavy!).

May 7, 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Thanks for the kind words, Jean! We're so glad to hear you had a great experience with our team. We really hope you enjoy your new LVP flooring for many years to come. Thank you again.

Rated 5 out of 5 stars

Alpine Carpet's Thomas has my highest…

Alpine Carpet's Thomas has my highest regards for his service in doing all the new flooring in our Lake Tahoe home. He was friendly, easy to work with and addressed all our concerns promptly. I recommend Thomas from Switzerland without any reservation.

May 5, 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Hello Barry, thanks for taking the time to leave us a review, we really appreciate it! We're so glad to hear that Thomas was a huge help for you in making a flooring decision for your home. We hope you enjoy your new flooring for many years to come. Thank you again.

Rated 5 out of 5 stars

Great service

Great service, Great people, Great quality.

April 27, 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Thanks for the kind words, Jeffrey!

Rated 5 out of 5 stars

My previous commercial carpet had been…

My previous commercial carpet had been installed with the wrong adhesive, when the guys from Alpine came to remove it, it was a mess. They called in more help and worked through the weekend so that the new carpet could be installed in time for me to work on Monday. I am very impressed with their customer service. I would recommend Alpine Carpet to a friend for sure.

April 9, 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Hello Nicole, thanks for taking the time to leave us a review, we really appreciate it. We're so glad to hear you had a great experience with our team, and we hope you enjoy your new carpet for many years to come! Thanks again.

Rated 5 out of 5 stars

I had been researching flooring for…

I had been researching flooring for awhile not knowing what material I should use. From the moment I entered Alpine Carpet One I was impressed. Jenny and Michael were very knowledgeable and there was never any pressure. I was allowed to take samples home many times in order to choose the right flooring.The prices were very fair as well. Now when it the install....I was super impressed. The guys were on time, polite, worked fast and they had a great attention to detail. They put in the flooring vents and cleaned the floor and put the furniture back when they were finished. They even swept and cleaned the driveway. I would highly recommend Alpine Carpent One!!!

April 3, 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Hello Jill, thanks for taking the time to leave us a review, we really appreciate it! Customer service is always a high priority so we're glad to hear you had a wonderful experience with Jenny, Michael and our installation team. Lastly, we hope you enjoy your new flooring for many years to come!

Rated 5 out of 5 stars

Don’t hesitate call Alpine Carpet for all your flooring and window needs!

Don't hesitate to call Alpine Carpet for all your flooring and window needs! I have entrusted Alpine Carpet One to install flooring and blinds in 3 of our houses and 2 of our businesses.
They are honest, dependable, and above all they have outstanding customer service! I love that they are family owned and operated they truly care for their customers.

March 14, 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Hi Shannon, thank you for taking the time to leave us a review. We are so glad to hear you had a great experience with our team, and we hope you enjoy your new flooring and blinds!

Rated 5 out of 5 stars

Fantastic company

Fantastic company! Very professional clean and on time. Definitely recommend Alpine for any carpet install!

March 4, 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Hello Marcin, thanks for taking the time to leave a review. We are really glad to hear you had a great experience with our company. Thanks again!

Rated 5 out of 5 stars

They do what they say.

They do what they say.
Thanks guys.

February 13, 2018
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Thank you Michael for leaving us a review!

Rated 5 out of 5 stars

It was a pleasure to do business with …

It was a pleasure to do business with you. Everyone was very professional, customer oriented and wonderful to work with. The installation of our floors looks awesome and the guys could not have been nicer. 5 stars all the way!

January 24, 2018
Unprompted review
Alpine Carpet One Floor & Home logo

Reply from Alpine Carpet One Floor & Home

Thanks for the great review, Mike & Kathy! We are so glad to hear you had a great experience with our team. Enjoy your new floors!

Rated 5 out of 5 stars

Alpine Carper One in South Lake Tahoe …

Alpine Carper One in South Lake Tahoe has once again delivered outstanding carpet, instillation and true value and price with their latest outstanding service for us here in South Lake Tahoe. Quick and reliable with the install on the short notice day we needed it done and at the Christmas holiday week when getting service of any kind is difficult. Kind quick and very Knowledgable.

December 30, 2017
Unprompted review
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Reply from Alpine Carpet One Floor & Home

Thank you for the great review, Don and Jan! We are glad to hear you are so happy with our service and installation. Enjoy your carpet!

Rated 5 out of 5 stars

Wonderful customer service, highly recommended.

Wonderful customer service, I would highly recommend Paul and Alpine Carpet without reservation. Paul was very knowledgeable about flooring over hydronic heat, answering all our questions and helped us pick flooring that would work well with our system. Their installation was perfect, on time, and we would not hesitate to use them again!

December 27, 2017
Unprompted review
Alpine Carpet One Floor & Home logo

Reply from Alpine Carpet One Floor & Home

Thank you for the review, Michael and Dawn! We are so happy to hear about your positive experience with our team and will pass along your kind words to Paul. We look forward to working with you again in the future!

Rated 5 out of 5 stars

They do quality work!!!

December 17, 2017
Unprompted review
Alpine Carpet One Floor & Home logo

Reply from Alpine Carpet One Floor & Home

Thank you for taking the time to share these kinds words with us, LPD!

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