AlterMe Reviews 

179
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers had a great experience with this company. Customers frequently mention how convenient it is to track their daily fitness, sleep, and meals all within the application. Users are particularly impressed by the engaging home workouts, helpful guidance, and responsive assistance provided when needed. However, some reviewers noted issues with customer support response times and difficulties getting timely help. Some people were also dissatisfied with the overall value for money, feeling that the services were too expensive for what they offered. Others mentioned frustrations regarding device connectivity and limitations with certain product features like ring sizing or battery life.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing delight with the comprehensive fitness system,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the convenience of... See more

Application

People report positive experiences with application, highlighting its ease of use, informative features, and... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised the responsive team, top... See more

Value for money

Users describe ambiguous interactions with value for money, as while some reviewers felt the investment was... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like being able to track everything in one app (food, fitness, sleep). The AI food analysis is generally close enough to what I would manually calculate with specific ingredients and amounts.... See more

Rated 4 out of 5 stars

I have had a hard time being consistent with an exercise program. Time is a huge factor. I love having a variety of suggested workouts every day that I can do at home and can spend 10 minutes or 40 mi... See more

Rated 3 out of 5 stars

I love the ring but feel program was misleading as far as any coaching availability. The app is cool too. The mirror is very over priced as well, not as 'interactive' as led to believe when it was sol... See more

Rated 3 out of 5 stars

Initially I was excited, but it is hard to wait in line for someone to trouble shoot my issues. I had to upgrade my phone which helped, but any time I have a question you have two choices: wait on hol... See more



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3.9

Great

TrustScore 4 out of 5

179 reviews

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3.9

All reviews

(179)

173 reviews in the last 12 months

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Rated 1 out of 5 stars

still waiting over a month for results

I mailed my first swab and it got lost, they sent a second swab kit. I shipped it back next day and It was recieved within a few days and I have now been waiting over a month for the results that are supposed to take 5-7 days. Customer support is an AI chat bot, kind of feels like a scam at this point.
Follow up to address their comment, I have not received any emails, calls or messages in their app. I have tried to reach out through their customer support but they just keep telling me to "hold tight".

September 16, 2026
Unprompted review
AlterMe logo

Reply from AlterMe

Thank you for sharing your feedback. We apologize for the confusion and frustration surrounding the process. We want to clarify that your results are ready and simply awaiting registration of your replacement DNA kit. Our team has been reaching out over the past few weeks with reminders and instructions to complete registration. Once registered, you'll be able to access your results. We would love to help you get this final step completed and ensure you receive the personalized insights you signed up for.

Rated 5 out of 5 stars

Great experience

Great experience. I knew and know nothing about macros and AlterMe did it all for me. Easy to open the app and see your sleep score, what you activity should be and what to eat.

November 4, 2026
Unprompted review
Rated 5 out of 5 stars

AlterMe Altered Me

AlterMe has done just that… altered me!!!! I am down 50 lbs and couldn’t be happier. I felt so beautiful on my wedding day thanks to this amazing transformation. I recommend to anyone who had tried everything and is finally looking for something that works!!!!!

November 4, 2026
Unprompted review
Rated 4 out of 5 stars

Good but need more real time notifications

I have been using mine for over a year now and I have appreciated the updates and new parts that have been added to make it more worthwhile. One thing I would like to see is being notified on my phone when stress is elevated vs. having to open the app and see. Better real time notifications. Lastly, I would love to know my sleep debt.

November 3, 2026
Unprompted review
Rated 5 out of 5 stars

I took a chance on AlterMe when they…

I took a chance on AlterMe when they were new and not much was on the app and I thought it was outrageously expensive. But thought it would be cool to see how DNA played in my nutrition and it ended up being worth it. They sent me an entire starting kit with all the things (yoga mat, blocks, and bands) to workout with (my roommates dog chewed my yoga mat and ruined it though 😭) but great quality. The workouts are great. I love being able to scan my food and get a fairly accurate macro and calorie count without having to manually input everything or having to calculate everything. The sleep tracking accuracy has always been great. My only complaint would be my ring barely holds a charge now but I am very active and it’s taken a beating. But other than that I’ve been totally satisfied. I actually need to start using it more now that there are way more features on there.

November 2, 2026
Unprompted review
Rated 4 out of 5 stars

It's definitely worth the money

I have had the ring for a little over a year. Great customer service and lots of workout options and recipes. Ring has a good battery life. App is easy to use. I like that you dont have to pay a monthly subscription if you get the deluxe package and pay up front. I like all the different types of recovery available - breath work, meditation, yoga, active and seated stretch. They are always adding new options.

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great tool for monitoring sleep!!

This has been a great tool for tracking my sleep and daily activity. What sets it apart for me, aside from the DNA panel which identifies the most ideal workout type for my body chemistry, is the accuracy with sleep tracking. This has helped me identify patterns that indicate a potential sleep disorder and am receiving testing on soon. This would account for several daytime symptoms I experience! Glad I invested in this!

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

I love how the app has it all

I love how the app has it all! Sleep, fitness, calorie counting all in one place. It feels cohesive and works for all parts of my fitness journey. It’s personalize towards my goals and takes all my factors into account. I love all the updates and new sessions they add. The customer service team is responsive and helpful! Would highly recommend.

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

I have liked the entire experience

I have liked the entire experience. I love getting a report on what my body responds to best. I really love being able to track everything on the app. And it’s not a monthly fee forever, once the program is paid for it’s yours! They are constantly adding to the app and adding different workouts.

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

Alter has been a great addition to my…

Alter has been a great addition to my routine. Initially I wanted to lose weight just doing body exercises but I was not consistent enough. Now that I’ve found a nutritional diet that fits, I can apply that discipline to Alter. It lets me know how much I’m going to be doing today. I can easily track my food as I’m counting everything. The band and app can get a bit finicky but what exercise app/technology doesn’t? All in all I highly recommend it for those who want a more personal experience.

November 2, 2026
Unprompted review
Rated 4 out of 5 stars

I love the way the app tracks your…

I love the way the app tracks your workouts. I like the workouts but wish they had more geared toward seniors and those with joint issues. I do find it motivates me to keep trying! I’ve been using it for about 18 months, and like that I can use the app on my phone so I can use it when I’m not at home with my mirror

November 2, 2026
Unprompted review
Rated 3 out of 5 stars

Overall I enjoy the Alterme system.

Overall I enjoy the AlterMe system and workouts. The breathing exercises are also really great.

I have been using AlterMe for almost two years now. At the time that I joined the options were the wrist tracker and the smart mirror. While I enjoy workouts on the smart mirror, it is large, expensive, and can be glitchy (stopping and resetting during workouts). In hindsight I would probably skip it.

The tracker has also given me some problems - I am on my third tracker - two wrist trackers and a ring. The first wrist tracker had problems connecting to the app, I switched to the ring but after about 9 months the battery life was toast, so I switched back to the wrist tracker. Eventually it stopped tracking entirely and had to be hard reset a few times, so they sent another wrist tracker which is currently working well. The customer service has been very good, but the devices themselves have not. They also undercount steps and distance compared to my Garmin watch.

The biggest disappointment is that some of the features advertised when I joined - in fact the ones that made me choose AlterMe - were discontinued shortly after I joined with no warning. The nutrition and coaching were two of the main reasons I joined, but they are no longer offered.

All in all it is a decent system, but probably not worth the price.

October 29, 2026
Unprompted review
Rated 2 out of 5 stars

Love the ring, Question the data, Regret the mirror

I've been an AlterMe user since the summer of 2025. When I first discovered the program, I was genuinely excited to get my DNA results and use those insights to support my health and fitness journey.
I signed up for the package that included the ring and mirror, and I haven't taken the ring off since! I'll give credit where it's due: the tracking technology has noticeably improved over the last six months. Early on, I frequently noticed discrepancies between the ring's heart rate readings and another monitor I used to cross-check the data. Thankfully, the readings have become much more consistent and reliable.
As for the app, I love the sleep tracking and streak features. However, I'm not confident in the AI meal tracker that estimates calories and macros from food photos. I also question some of the nutritional targets it sets, especially when they fall below my BMR. I think integrating with MyFitnessPal would be a HUGE improvement and solve a lot of those concerns.
Now, the mirror... unfortunately, I've never been able to install it because I simply don't have the space. I'd genuinely love to try it, but having completely paid off something I've never used is PAIN. I really wish there were an option to return or resell it.
Overall, I think AlterMe has a lot of potential, and I've definitely seen improvements. I'd be more comfortable giving it a higher rating if the nutrition tracking and targets were more reliable. For now, it's a mixed experience with some features I genuinely love and others that still need work.

October 30, 2026
Unprompted review
Rated 4 out of 5 stars

2 yrs and still using it

I have had my AlterMe for almost 2 years now and still love it just as much as when I first got it. The app is pretty easy to use and understand, and the programs/workouts are easy to follow. I like having the ring that I can easily wear every day with most outfits. The results are just as accurate as my watch.
My only complaint is that the ring is a bit bulky, and I would like to be able to change up the color/style.
Overall I am still happy with it 2 years later.

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

Started with the wrist sensor and then…

Started with the wrist sensor and then switched to ring. I live being able to see my sleep score and analysis. Then based on sleep score recommended workouts are given. I use some of the workouts on this app and on other apps. Anytime i have had minor issues with the sensor or chargers the customer service was excellent. Very helpful and friendly. Recommend to family and friends.

October 28, 2026
Unprompted review
Rated 5 out of 5 stars

I love my AlterMe ring

Yes, it is more expensive and if you don’t pay it off during the zero percent interest time period, the percentage rate is very high but i love all the features that come with this ring. It eliminates the need for any other apps. Track your sleep, workouts, food, heart rate, and mood. The built in workouts are getting better and have a lot of options. The customer service has improved 100% since i bought the ring. I really have been happy with my purchase.

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

I started on Alterme a little over a…

I started on Alterme a little over a year ago, when i started ro experience menopause symptoms, and had gained 30lbs. Despite all my efforts, eating clean, going to the gym, plus cardio, monitoring sleep the scale was not budging. With Alterme, I am now back to my normal weight.

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

Total support

Came with the mirror, bands, roller, yoga mat, and blocks. The ring is good use it to trwck my rhr and other stats the food part is great loosely put in what i ate and it processes it.
The dna part helped me figure out what works for me.

October 29, 2026
Unprompted review

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