Support from staff both medical and non medical has been very good whilst my medication gets tweaked and sorted. Very happy. Definately doesn't feel like they're a sales team. My Dr is mindful of my b... See more
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I have used alternaleaf for a couple of years now and have had a really great experience with Daniel Dotta, my regular Doctor who has been extremely supportive, understanding and easy to get along wit... See more
Have been using Alternaleaf for over 5 years. The products have always been to the stated standard and dispensed efficiently. I have encountered a few hiccups in my ordering but Alternaleaf has alway... See more
The process is easy doctors are lovely n understanding . I find the medicatuon helps me with my anxiety ,sleeping n lower back pain from heavy work . Ever since i have started my journey with alternal... See more
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Company details
About Alternaleaf Australia
Written by the company
Alternaleaf is Australia's leading alternative health clinic, dedicated to supporting over 150,000 patients access qualified doctors and nurses.
What’s the process to becoming an Alternaleaf patient?
It begins with a free pre-screening check and nurse call to find out whether you may be eligible for Alternaleaf services, followed by a paid consultation with one of our doctors.
We know how important Alternaleaf reviews are in order for you to provide us feedback, and to determine if we are a potential fit for your needs.
To continue to protect patient data, we may not be able to respond to requests publicly, and ask patients with feedback about our health professionals to also use our contact form found on our website and within your patient portal for individual support.
Transparency statement: Alternaleaf reviews submitted by members of the public and patients are shared internally with a team focused on supporting our patients.
We know how important Alternaleaf reviews are in order for you to provide us feedback, and to determine if we are a potential fit for your needs.
To continue to protect patient data, we may not be able to respond to requests publicly, and ask patients with feedback about our health professionals to also use our contact form found on our website and within your patient portal for individual support.
Transparency statement: Alternaleaf reviews submitted by members of the public and patients are shared internally with a team focused on supporting our patients.
Contact info
4.4
Excellent
900 reviews
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This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 month
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My doctor was very understanding of my…
My doctor was very understanding of my condition and adjusted my prescription accordingly
May 5, 2026
Reply from Alternaleaf Australia
Hi Michael, thanks for sharing your experience. It's awesome to hear your consulting doctor was so understanding and tailored your treatment plan to suit your needs. If you ever need a hand down the track, the team is always here to help.
The doctor was very easy to talk to
The doctor was very easy to talk to, I just hope the admin side of of the business has improved
June 22, 2026
Reply from Alternaleaf Australia
Hi Eamon, thanks for the review. Good to hear your consulting doctor was easy to talk to. We've been working hard on improving our admin and support processes to make things much smoother, so we hope you have a great experience with the team moving forward. If you ever need a hand with anything, you can reach us here: https://support.alternaleaf.com.au/hc/en-au/requests/new?ticket_form_id=36265316887321
Quick and easy
Quick and easy, but it was hard to understand the Dr. because of his heavy accent. My mother could not understand him at all. I was able to communicate with him.
March 29, 2026
Reply from Alternaleaf Australia
Hi Jennifer, great to hear the process was quick and easy. Sorry to hear your mother had a bit of trouble understanding the consulting doctor though. We always want communication to be as clear as possible during our consultations, so we appreciate you passing this feedback on. If you ever need a hand with anything, the team is always here: https://support.alternaleaf.com.au/hc/en-au/requests/new?ticket_form_id=36265316887321
They have changed my life x
February 27, 2026
Reply from Alternaleaf Australia
Hi CB, thanks so much for sharing this. We're absolutely delighted to hear we've been able to make such a massive difference to your life. We really appreciate the wonderful support.
So easy and convenient
So easy and convenient. And the doctor I had today was lovely and helpful
April 10, 2026
Reply from Alternaleaf Australia
Hi Amanda, thanks so much for the review. It's awesome to hear you found everything so easy and convenient, and that your consulting doctor was lovely and helpful. We really appreciate the support.
I have concerns re background noise…
I have concerns re background noise during last Doctors consult..because I gave my birthdate (understand why for id purposes), I am hoping my personal information has not been shared beyond authorised personal.
June 16, 2026
Reply from Alternaleaf Australia
Hi Sherrill, thanks for flagging this with us. Patient privacy is a top priority, so hearing there was background noise during your consultation is definitely concerning. We want to reassure you that your personal information is secure, and we have already reached out directly to our clinic team to follow this up with the doctor involved.
I can honestly say that since my…
I can honestly say that since my journey began with Alternaleaf that my life has only improved for the better. Better sleep. Better pain management and better state of mind. Best of all worlds❤️
May 15, 2026
Reply from Alternaleaf Australia
Hi Richard, thank you for sharing your journey. We appreciate your support.
Everything
June 22, 2026
Reply from Alternaleaf Australia
Thanks for the great rating. We're happy to be providing your care.
Reply from Alternaleaf Australia
Hi Simon, thank you for your review. We are glad to hear you found our staff easy to talk to and felt no pressure during your experience. We appreciate your support.
Reply from Alternaleaf Australia
Hi Mick, thank you for sharing your feedback. We are wonderful to hear that everything went very well and that you had a great experience with your doctor!
If there is anything else we can assist you with, please feel free to reach out.
Dr was very helpful and listened to my…
Dr was very helpful and listened to my concerns and answered all my questions.
April 1, 2026
Reply from Alternaleaf Australia
Hi Kymberley, thank you for sharing your feedback. We are wonderful to hear that your doctor was so helpful, listened to your concerns, and answered all of your questions!
If there is anything else we can assist you with, please feel free to reach out.
Ease of process from first consult with…
Ease of process from first consult with regular reviews. Ordering and delivery service is quick and easy. Doctors are knowledgeable on the use and prescription of medicinal marijuana for valid patients.
June 18, 2026
Reply from Alternaleaf Australia
Hi there, thank you for sharing your feedback. We are thrilled to hear that you've had such a smooth experience from your initial consultation through to your regular reviews, and that you find our ordering and delivery service quick and easy. It’s also wonderful to know that our doctors have been able to provide you with knowledgeable care.
If there is anything else we can assist you with, please feel free to reach out.
Never had a problem
I have read about people having isues with their MC providers, (orders being late or quality of the product going down) but I have seriously never had a problem. My Dr is lovely and the whole thing is just easy. I really like easy.
March 5, 2026
Reply from Alternaleaf Australia
Hi Susan, thank you for sharing your feedback. We are thrilled to hear that you have had such a smooth and easy experience with us, and that you are happy with the care provided by your doctor. We love making things as easy as possible for our patients!
If there is anything else we can assist you with, please feel free to reach out.
Reply from Alternaleaf Australia
Hi Kevin, thank you for sharing your feedback. We are wonderful to hear that you had a clear and precise experience with our team!
If there is anything else we can assist you with, please feel free to reach out.
Hi yes the medication has worked well…
Hi yes the medication has worked well for me. Price is low and delivery reliable. The Doctor seemed to have a genuine interest in how my prescription was working.
June 16, 2026
Reply from Alternaleaf Australia
Hi Kristian, thank you for sharing your feedback. We are glad to hear that your medication is working well for you, and that you are happy with the affordable pricing and reliable delivery. It is also great to know you felt well supported by your doctor during your consultation.
Reply from Alternaleaf Australia
Hi Michael, thank you for sharing your feedback. We are thrilled to hear that our service met your needs, and that you found the process easy to understand, priced fairly, and had a great experience with our doctors!
The team at Alternaleaf are…
The team at Alternaleaf are professional, friendly and very helpful, I should know, I've been with them for nearly 4 years.
June 12, 2026
Reply from Alternaleaf Australia
Hi Stephen, thank you for sharing your feedback. We are absolutely thrilled to hear that you find our team professional, friendly, and helpful! Being with us for nearly 4 years means a great deal to us, and we appreciate your long-term support and trust.
Quick prompt reply's and easy help over…
Quick prompt reply's and easy help over the phone
kind and considerate staff both nurses and most doctors know what they talking about.
May 2, 2026
Reply from Alternaleaf Australia
Hi Tracey, thank you for sharing your feedback. We are glad to hear you received prompt support over the phone and found our nursing and support teams kind and considerate.
We appreciate your comments regarding our clinical team and are always working to maintain a high standard of care across all consultations. Please feel free to reach out if you ever need further assistance.
Great support offered through doctor…
Great support offered through doctor and nurses. Check ins personal and great empathy and understanding shown.
March 13, 2026
Reply from Alternaleaf Australia
Hi Patricia, thank you for sharing your feedback. We are thrilled to hear that you experienced great support from our doctors and nurses, and that you felt the empathy and understanding during your personal check-ins.
The doctors are are not condescending…
The doctors are are not condescending like many are , and they are interested in how you are actually doing…the product is superb!!! 5 stars alternaleaf…
June 18, 2026
Reply from Alternaleaf Australia
Hi Michelle, thank you for sharing your feedback. We are glad to hear that you had such a positive experience with our doctors and felt genuinely heard during your consultation. It is also wonderful to know you are highly satisfied with the product quality.
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