AA has an easy platform and one thing that really sold me was it gave me two days to decide and held the price for me during that time. I was buying a last minute flight and doing my searching for opt... See more
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Review summary
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Reviews shaping this summary
Booking a flight with Alternative Airlines felt amazing. Doing so allowed me to lock in pricing without a full payment upfront which eased any financial pressure I had. The payment setup was simple an... See more
I’ve used Alternative Airlines a few times now and honestly, they make booking flights way easier than most sites out there. The biggest standout for me is the range of payment options because you’r... See more
This company just made the greatest big brother ever. I was unsure how I was going to make my sisters graduation from temple university. I have had some financial setbacks backs that didn’t allow me... See more
Company details
Written by the company
Alternative Airlines is on a mission to take the friction and frustration out of flight booking, making the experience effortless for travellers everywhere. By partnering with the world’s leading flexible payment brands, we give passengers the power to pay over time. Moreover, by combining next-gen tech with next-level support, we’re innovating the booking process and simplifying the customer experience to give everyone, everywhere the freedom to fly.
Contact info
Gatwick House, Peeks Brook Lane,, RH6 9ST, Horley, Surrey, United Kingdom
- customerservice@alternativeairlines.com
- www.alternativeairlines.com
4.9
Excellent
29K reviews
Replied to 35% of negative reviews
Typically replies within 24 hours
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Flexible payment options for UAE
I really like this webpage cause every time when I'm going for my vacation i always book through the website , it has wonderful flexible payment options in UAE, still the moment I never had any issues for flying, don't know how the company is handling refund or reschedule when there's disrupt as I don't know buy the insurance. I hope they'll do the best to sort out and rebook or refund without a hustle
May 7, 2026
Cost saving experience
The site is straightforward and easy to use. The only thing I wish was made clearer is that the airline reference number needed to load or manage your flight booking appears on the digital ticket, not in the confirmation email received after booking. If changes are made to your putting representatives reach out to you to note this. You are also sent email reminders to check-in etc so it is quite personable and efficient in that regard.
Separately, in light of the rising cost of living, the service does help take some of the guesswork out of handling travel emergencies. However, the pricing does feel quite inflated.
May 7, 2026
Booking flights Quick and Easy
Booking my flight through Alternative Airlines was quick and easy. The process was smooth, user-friendly, and convenient from start to finish. I appreciated how simple it was to compare options and complete my booking without any hassle.
May 4, 2026
This was a very easy way to book my…
This was a very easy way to book my flight. Easy online process!! They also have a number you can call and speak to real people if you have issues. Very satisfying, but what makes it even Better they accept Afterpay and Klarna! Times are hard and I love this option!! Thank you Alternative!!
May 4, 2026
Excellent experience and navigating was…
Excellent experience and navigating was so easy thank you !!! The process was great.
May 5, 2026
I booked a flight through payment plans
I booked a flight through payment plans with alternative airlines and it said it wasn’t available after I ordered but then customer service contacted me with a different time and I chose to move it to current one and it’s been confirmed. Pretty simple , really. Thank you for this. I’ll use you guys again in the future
May 6, 2026
It was a very easy process
It was a very easy process. The only drawback is that it gave me the option to pay to choose a seat, and to pay to check in luggage without referencing that it was business class, which includes everything.
April 27, 2026
So easy!!
So easy, the booking process was quick and efficient, I think the price was reasonable considering I booked pretty last minute! I like there’s plenty of information been made available and nice and easy to access, I received the booking confirmation quickly with all the details of the trip laid out clearly and precise which I so appreciate! I will definitely have no problem booking future trips through Alternative Airlines … in fact I’ll be looking in a couple of weeks to return to Canada but I’d have to speak to someone as I’ll have my mother and her cats!!
May 6, 2026
Leading the pack for lead abroad travel
This booking was easy and made sense. I was able to help my daughter find the best flight with time management to be able to load connecting flights with enough time. Would use this again and advise others to also do the same .
May 6, 2026
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May 6, 2026
Excellent service
Seamless service l was able to do my booking with ease no complications at all.
May 6, 2026
Easy to use flights are good value for…
Easy to use flights are good value for money and it was easy to do buy now pay later
May 6, 2026
I had an excellent experience with ms Alice
I had an excellent experience with Alternative Airlines, especially with Alice from customer support. She was very patient, professional, and responsive throughout the entire process.
I had an urgent issue with my return flight schedule because it conflicted with my important exam date and time. Alice immediately understood my concern, coordinated with the airline, and helped me secure a more suitable flight on the same day.
She kept me updated the whole time, reassured me during the process, and quickly sent the updated confirmed ticket once everything was finalized. Her assistance truly reduced my stress and made the experience smooth and hassle-free.
Thank you so much, Alice, for your outstanding customer service and kindness. Highly recommended!
May 6, 2026
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