AA has an easy platform and one thing that really sold me was it gave me two days to decide and held the price for me during that time. I was buying a last minute flight and doing my searching for opt... See more

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Alternative Airlines is on a mission to take the friction and frustration out of flight booking, making the experience effortless for travellers everywhere. By partnering with the world’s leading flexible payment brands, we give passengers the power to pay over time. Moreover, by combining next-gen tech with next-level support, we’re innovating the booking process and simplifying the customer experience to give everyone, everywhere the freedom to fly.
Contact info
Gatwick House, Peeks Brook Lane,, RH6 9ST, Horley, Surrey, United Kingdom
- customerservice@alternativeairlines.com
- www.alternativeairlines.com
Replied to 35% of negative reviews
Typically replies within 24 hours
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While I was browsing and looking for…
While I was browsing and looking for answers on where and how to book formy flight. ALTERNATIVE AIRLINES gave me the best option.
I am grateful that I found this gem and I was able to book my flight easily. Gave me more options on how to pay. Glad that I used this site. Kudos to the creator!
Excellent experience with Alternative…
Excellent experience with Alternative Airlines. They provided superb customer service and came through for me last minute!
Simple and a great price
Simple and a great price! I had a name error and it was fixed within 24 hours, definitely book again.
Best experience and straight forward.
I’ve used Alternative Airlines twice…
I’ve used Alternative Airlines twice now and haven't had any issues with my tickets. They even handled the check-in for my family of three! I was pleasantly impressed and would definitely recommend them as a reliable service for booking flights.
Life saver!
Alternative airlines has never let me down!! I refuse to book my flights through anyone else.
The booking was smooth and the…
The booking was smooth and the installment payment made it more easier.
I recently booked a flight through…
I recently booked a flight through Alternative Airlines and overall had a pretty smooth experience. The website was easy to navigate, and I liked that it showed a wide range of airline options, including some smaller carriers you don’t usually see on other platforms.
One thing that stood out was the flexible payment options—they offer “buy now, pay later,” which was helpful for budgeting. The booking process itself was straightforward, and I received my confirmation almost immediately.
The only downside was that prices can sometimes be slightly higher compared to booking directly with the airline, so it’s worth double-checking before finalizing.
Easy and painless
It was easy to use and took all the stress away from booking my flight.
Alternative airlines has made booking a…
Alternative airlines has made booking a fairly pricey flight so much easier by allowing us to use the pay-monthly options. It was easy to use, and to add baggage etc. The search feature is simple to use.
I have been booking flights with…
I have been booking flights with alternative for the past 2 years and I can’t say that I have had a bad experience. Everything is simple and easy to navigate. Well definitely recommend to anyone looking for a different option for payment to travel. Great company!
I had a really positive experience…
I had a really positive experience booking my flight with Alternative Airlines. What stood out the most was the excellent support from their help center. The team was responsive, patient, and genuinely helpful in guiding me through my options and resolving my questions quickly.
Travel planning can sometimes be stressful, but their customer service made the whole process smooth and reassuring. It’s clear they care about their customers and go the extra mile to provide support when it’s needed.
I’d definitely recommend Alternative Airlines to anyone looking for a reliable booking experience with strong customer support.
Easy to use and give me opportunity no…
Easy to use and give me opportunity no one else would
It’s a great experience to book flight…
It’s a great experience to book flight with Alternative Airlines
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