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Alternative Airlines Reviews 28,673

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward booking process, highlighting its ease of use and efficiency. Many appreciate the diverse payment options, including installment plans, which make flights more accessible and manageable financially. The overall service, user experience, and competitive pricing are consistently noted as positive aspects. However, some customers encountered issues with payment processing, reporting that transactions sometimes failed to complete or confirm properly. A few other people also felt that changing flights or resolving booking errors could be problematic, with some experiencing difficulties in getting timely and effective support for these concerns.

What people talk about most

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy, quick, and... See more

User experience

Reviewers consistently report positive feedback about the user experience, highlighting its ease of use and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the ease of booking and... See more

Payment

Clients share positive opinions on payment, highlighting the ease and speed of the payment process, as well... See more

Price

People report positive experiences with price, often finding great deals for flights and appreciating the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AA has an easy platform and one thing that really sold me was it gave me two days to decide and held the price for me during that time. I was buying a last minute flight and doing my searching for opt... See more

Rated 5 out of 5 stars

Booking a flight with Alternative Airlines felt amazing. Doing so allowed me to lock in pricing without a full payment upfront which eased any financial pressure I had. The payment setup was simple an... See more

Rated 5 out of 5 stars

I’ve used Alternative Airlines a few times now and honestly, they make booking flights way easier than most sites out there. The biggest standout for me is the range of payment options because you’r... See more

Rated 5 out of 5 stars

This company just made the greatest big brother ever. I was unsure how I was going to make my sisters graduation from temple university. I have had some financial setbacks backs that didn’t allow me... See more


Company details

  1. Travel Agency
  2. Airline
  3. Airline Ticket Agency
  4. Flights Search Site

Written by the company

Alternative Airlines is on a mission to take the friction and frustration out of flight booking, making the experience effortless for travellers everywhere. By partnering with the world’s leading flexible payment brands, we give passengers the power to pay over time. Moreover, by combining next-gen tech with next-level support, we’re innovating the booking process and simplifying the customer experience to give everyone, everywhere the freedom to fly.


Contact info

4.9

Excellent

TrustScore 5 out of 5

29K reviews

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Replied to 35% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Marcus is very professional and he…

Marcus is very professional and he helped me to do some corrections on my ticket which I booked wrong. He is very genuine and make my experience excellent. I really like the customer service provided my the Marcus. Someone before made my bad experience but Marcus listen and made me happy.

May 4, 2026
Rated 5 out of 5 stars

What A Find!

What a find! Needed to help my sister and her five kids get home for Christmas. Her credit options are limited from Australia so I did my research and found Alternative Airlines. I was able to finance the entire trip from the USA for their travel from Australia to London and back. After some rapid responses from their support staff verifying that all was above board the trip was approved and ticketed. Excellent experience! Thoroughly recommend!

May 4, 2026
Rated 5 out of 5 stars

Pleased with the results!

Very clear, easy-to-understand step-by-step searching and booking. Multiple choices where you can feel relaxed choosing from all the options, no rush, affordable, and you get all the info needed as you go to check out, easy!!

May 4, 2026
Rated 5 out of 5 stars

Financing my flight ticket was…

Financing my flight ticket was straightforward using AlternativeAirlines.com, which offers many flexible payment options through different financial institutions. I highly recommend booking your airline ticket there, especially if you need to travel urgently and are not financially prepared upfront.

May 4, 2026

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